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Donor Relations Coordinator

Employer
University of Colorado Colorado Springs
Location
Colorado Springs, CO

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Description
University Advancement professionals build various levels of support and affinity for the institution through a coordinated effort as part of the university's primary outreach to the community and region. This includes building support through community engagement and alumni outreach efforts, attendance at key community events, representation on important community initiatives and the creation of partnerships supporting the university's mission.

The Donor Relations Coordinator has primary responsibility for supporting initiatives to inspire positive donor relations throughout the continuum of the donor experience.  This position will be an integral contributor to the philanthropic priorities of the campus including campus-wide stewardship and leadership initiatives. The position will facilitate positive and mutually rewarding relations between the University and its donors through consistent and productive engagement.  The position will work in partnership with the development team, major gift officers, alumni and annual giving staff as well as campus constituents.

The Donor Relations Coordinator is responsible for the day to day operations and the execution of initiatives that create systems, procedures, activities and events that positively impact the many stages of the donor life cycle. This position requires strong attention to detail, creativity, written communication skills, resourcefulness, ingenuity, strong diplomacy, flexibility, capability to execute projects, customer service and a can-do approach.  The Donor Relations Coordinator will report to the Assistant Director of Donor Relations and will work closely with development staff and campus constituents.

Who We Are :

The University of Colorado Colorado Springs (UCCS) is one of four campuses in the University of Colorado system and is home to over 12,100 students. The university is the only research-level university in southern Colorado and is consistently ranked as a top place to work. Colorado Springs, (pop. 400K+) is situated at the base of Pikes Peak, offers many recreational and cultural activities and was recently ranked by U.S. News and World Report as one of the top Best Places to Live in the U.S. http://www.choosecoloradosprings.com/

Job Duties:

In consultation with the Assistant Director of Donor Relations, support execution of the strategic direction of university-wide donor relations by collaborating with advancement colleagues as well as campus, system and foundation units.

Work in partnership with members of the development team to support individualized donor relationship activities with special attention to stewardship for the University's most generous donors to ensure they are engaged in and informed of the impact of their philanthropic support.

Implement timely gift acknowledgement process for all major gifts and gifts including writing for the Chancellor/Sr. Vice President of Advancement, in collaboration with the development staff, including acknowledgement letters, development event speaking points, briefings for stewardship meetings and events and other special projects as needed.

Support current and future donor recognition programs and events, including the Main Hall Society, Annual Donor Celebration, and similar University-wide philanthropic functions. 

Performs day to day administrative tasks, which may consist of composing and maintaining external lists, internal documents and processes.

Utilize donor database (Advance) and similar systems for record maintenance, mailing management, and development of reports to execute donor and other stewardship activities.

Resolve donor-related questions and concerns quickly and effectively.

Manage timelines and responsibilities for several different projects at once.

Draft strong, clearly written communications (email and written correspondence, contact reports, etc.) to ensure flow of information is recorded accurately in Advance database.

Execute gift acknowledgement process including thank you letters, customized donor communications; track mailings; create ThankView campaigns.

Provides overall administrative support for donor relations projects. Support includes, but is not limited to, answering and directing phone calls, preparing routine and non-routine correspondence, donor research, impact report preparation and execution of scholarship thank you letter process.

Create and maintain processes with key partners to drive their donor stewardship interactions including writing stewardship briefs, prepare stewardship materials, answering questions on stewardship processes, and data reports as needed.

Other duties as assigned.

 

This position has been determined to be exempt from the overtime provisions of the Fair Labor Standards Act (FLSA).

                                                                                       What We Offer


Salary Range: Generally starting at: $45,106 - $51,653

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

The University of Colorado offers excellent benefits, including medical, dental, retirement, paid vacation and time off, and a tuition benefit. Information on university benefits programs, including eligibility, is located at http://www.cu.edu/employee-services. Total compensation goes beyond the value on the paycheck.  Please consider reviewing the Total Compensation page at Total Compensation Calculators | University of Colorado (link: https://www.cu.edu/employee-services/collaborative-hr-services/total-compensation-calculator).

 

Tentative Search Timeline:

  • Priority Deadline: January 7th, 2022

  • The potential dates for interviews with the search committee will be January 13th-14th, 2022

  • The potential dates for interviews with the supervisor and appointing authority will be January 18th-21st, 2022

  • The potential employee start date is February 28th, 2022

  • The University of Colorado Colorado Springs is committed to providing a safe and productive learning, living and working community. To assist in achieving this goal, we conduct background investigations for all prospective applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial and/or motor vehicle history check.


    UCCS is an equal opportunity and affirmative action employer. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, the University of Colorado does not discriminate on the basis of race, color, creed, religion, national origin, gender, disability, age, veteran status, sexual orientation, gender identity or expression, genetic information, political affiliation or political philosophy in its programs or activities, including employment, admissions, and educational programs. Alternative formats of this ad can be provided upon request for individuals with disabilities by contacting the Office of Human Resources at (719) 255-3372.


    To perform this job successfully, an individual must be able to perform each of the established essential functions and meet the physical and environment demands described satisfactorily. The requirements listed are representative of the knowledge, skill, ability, physical and environmental conditions required of the employee on the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, physical and environmental demands.

    Applicants with disabilities: If you have a mental or physical impairment, which limits one of your major life activities (e.g. walking, hearing, seeing, speaking, breathing, or learning) and require special accommodations for testing or interviewing, it is your responsibility to notify the office scheduling the interview or test at least 3 working days before the interview or test date. If you need special accommodations at the work site, you must notify the appointing authority or Human Resources.


    The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work.



    Qualifications
    Minimum Qualifications:

    Education: Bachelor’s Degree.

    Experience:  Minimum of 0-2 years relevant experience in related customer or donor relations. OR Minimum of 0-2 years relevant experience in customer relations with and emphasis in donors.

    Preferred Qualifications:

    Work in a fundraising/development office with 1-2 years’ experience in donor relations and stewardship strongly preferred.

    Software Experience: Microsoft Office Products, including Word, Excel, Outlook, and PowerPoint; database management software.

    CRM programing: Advance and Salesforce preferred.

    Physical Requirements:

    Exert up to 10 lbs of force occasionally and/or a negligible amount of force frequently or constantly lift, carry, push, pull or otherwise move objects, including the human body. Involves sitting most of the time, but may involve walking or standing for brief periods of time.

     



    Job Category: Development
    Primary Location: Colorado Springs
    Schedule: Full-time
    Posting Date: Dec 21, 2021
    Unposting Date: Ongoing
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