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Director, Center for Industry Engagement (Career Center)

Temple University
Philadelphia, PA

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Job Details

The School of Sport, Tourism & Hospitality Management (STHM) is comprised of two departments, Sport & Recreation Management and Tourism & Hospitality Management. The undergraduate enrollment for these departments consists of over 800 students, all of which complete 1000 industry hours prior to graduation. As part of these hours, undergraduate students complete a 3-credit junior internship and 12 credit senior internship, both coordinated by the Center for Industry Engagement (CIE). Additionally, STHM enrolls 250 graduate students across four-degree programs who complete a three-credit internship as part of their coursework.


The CIE coordinates all career development, internship, and young alumni professional development services for undergraduates and masters’ students in STHM. The CIE is also responsible for all professional development programming for STHM students. As part of this program, the CIE oversees a mentorship program that pairs current students with alumni and industry professionals. Further, the CIE manages external employment relations between the STHM industry partners and CIE with a goal of creating experiential learning opportunities for students. The CIE develops and manages student-employer focused events and activities in conjunction with STHM faculty and students. In coordination with the Assistant Dean and other members of the Dean’s Office, faculty advisors and department chairs, the CIE works to develop career paths and planning, meaningful employment opportunities, and contacts with the STHM community. Finally, the CIE is responsible for management of e-recruiting, alumni, and business contact databases.


The Director oversees the development, administration, and day to day management of CIE, including strategies and operational tactics for marketing, corporate outreach, growth, service, budget and personnel.  The incumbent creates, strengthens, and manages employment-oriented relationships between STHM industry partners and builds an awareness of STHM CIE to students as a valued resource for career planning. The Director utilizes and expands data systems to manage internship hiring, on campus recruiting, and assessment initiatives; manages and reviews undergraduate professional development curriculum; works on the development and delivery of new professional development modules for the students; and develops new services and engagement opportunities for young alumni including the alumni/industry relations mentorship program.  The Director also assists in the recruiting process; participates in the on-boarding process of new undergraduate and graduate level students; and works collaboratively with STHM admissions, STHM advising, STHM Development & Alumni Relations, and University Career Services colleagues. The Director hires and manages professional staff and is responsible for their development and performance management. 


The Director will oversee all industry relations activities for STHM with the goal of advancing the school’s impact through industry engagement. Working with the Director of Industry Relations and Executive Director of Industry and Alumni Engagement, the Director of CIE will prioritize, develop, organize, and implement strategic initiatives and activities focused on industry partnership that benefits students, faculty, staff, and alumni.


Required Education and Experience:

Master’s degree in a related field and at least 4 years of management, strategic visioning, operational planning, assessment, and career development experience in a business or university setting. Experience managing projects and creating and maintaining relationships with external business entities essential.   Experience managing and developing a team.  An equivalent combination of education and appropriate experience may be considered. 


Required Skills & Abilities:

    Ability to create a strategic vision and mission for a career services office.Ability to evaluate and select relevant information systems for career service needs. Strong project management skills and ability translate organizational vision into a project vision, provide direction to team, and keep project moving to completion.Demonstrated ability to train, supervise, provide regular feedback to and manage performance of personnel.Ability to develop, manage and reconcile CSPD budget.Advanced knowledge of career competencies and outcomes for college students.Ability to communicate with and advise undergraduate and graduate students regarding internship positions in the sport, tourism, and hospitality management related industries. Demonstrated ability to communicate and produce reports for senior leadership.Demonstrated ability to communicate and collaborate with industry relations and other external facing constituents.Demonstrated computer software proficiency including: Microsoft Office Suite, databases, email, listservs, internet forms (Google documents), and presentation software.Demonstrated ability to work collaboratively and independently in a high volume and fast-paced environment.Demonstrated verbal and written communication and presentation skills.Strong interpersonal skills and the ability to effectively interact with diverse student, faculty and staff populations.Demonstrated ability to follow policies and procedures and explain them in a clear and concise way to students.Ability to work nights and/or weekends, as necessary.

    Experience in higher educationKnowledge and job trends in the fields of sport, recreation, tourism, and/ or hospitality management desired.
This position is temporarily assigned a hybrid work arrangement (on- campus and remote), the duration of this hybrid work arrangement is at the discretion of Temple University and the Department.

This position requires a background check.

Temple University values diversity and is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.

In accordance with the City of Philadelphia’s mandate, all Temple University students, faculty, staff and contractors must be fully vaccinated for COVID-19 by November 15, 2021, unless they have a medical or religious exemption approved by the university.  An individual is considered fully vaccinated 2 weeks or more following the second dose of the Pfizer or Moderna vaccines, or 2 weeks or more following a single dose of the Johnson & Johnson vaccine. Individuals who do not meet the University’s vaccination or exception requirement by November 15, 2021 will be prohibited from working until proof of vaccination or an exception is provided.  For more information visit the university's Vaccines web page at

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution.

Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

To obtain additional information about Temple University please visit our website at

Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety and can be found at: report

You may request a copy of the report by calling Temple University’s Campus Safety Services at 215-204-7900. 

Primary Location: Pennsylvania-Philadelphia-Main Campus-Speakman Hall
Job: Staff
Schedule: Full-time
Shift: Day Job
Employee Status: Regular


One of the nation’s top urban public research universities, Temple University is a dynamic workplace in the heart of one of the nation’s most vibrant cities. Founded in 1884 as a night school for the working-class men and women of North Philadelphia, for 130 years Temple has retained its core mission of being a beacon of educational opportunity to students of every background, while adding a national and global reputation as a leader in education, research and real-world oriented instruction.

With nearly 39,000 students and 290,000 living alumni, Temple has a major impact on its region and on Philadelphia, the nation’s 5th largest city. One in seven college graduates in the Philadelphia area holds a Temple degree, and the university is the 4th largest provider of professional education in the nation (law, medicine, dentistry, pharmacy and podiatry). Temple offers 17 schools and colleges, 399 academic degree programs, 17 Division 1 intercollegiate men’s and women’s athletic teams, as well as nine campuses including international campuses in Italy and Rome.  

Like the students the university serves, Temple’s approximately 8,000 employees are hardworking, diverse and energized by the vibrant and supportive work environments across the university, all aligned towards advancing the teaching, research and service missions of Temple University.

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