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Program Manager (4575U), School of Public Health - 28825

Employer
University of California, Berkeley
Location
San Francisco
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Program Manager (4575U), School of Public Health - 28825 About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

Departmental Overview

Berkeley Public Health (BPH) aims to improve population health, especially for the most vulnerable, through interdisciplinary collaborations, preeminent education, and transformational research. Established in 1943, BPH is a professional school on the UC Berkeley campus that comprises six academic divisions and nearly 30 research centers and programs. Our department's values include social justice, health as a right, challenging conventional thought, embracing diversity, and creating meaningful impact. We honor our principles of community by centering and valuing everyone in our community; prioritizing prevention while remaining grounded in social justice; promoting safety and respect; practicing self-care and kindness; and remaining optimistic, hopeful, and committed to change. Learn more at publichealth.berkeley.edu

The online MPH grew from eight students the first year to 260+ students today. The program has also grown from an interdisciplinary program to provide students with 3 choices for program concentration: health policy and management (approved 2017), epidemiology and biostatistics (approved 2020) and public health nutrition (approved 2021). Given the pace of this program with two admission cycles per year, two new cohorts enrolled, onboarded and starting each year, two annual campus visits for the first and second-year students, respectively, the program has grown to a level where additional student services and advising support is needed, primarily focused on supporting online students in their journey and experience with UC Berkeley's online MPH program(s) for Interdisciplinary Program and Public Health Nutrition concern.

Our online students have a unique student profile. Most have full-time careers, with many working more than 40 hours a week, coupled with additional responsibilities at home as parents, grandparents, caregivers and in their communities as mentors. It can be more challenging for remote students to navigate through complex campus systems. With a premium program such as OOMPH, student support is an integral part of their Berkeley experience and sense of belonging.

The online degree program, now in its 9th year, provides online courses to graduate students from all five of the school's academic divisions. This position will be a key interface between online coursework and program managers and faculty advisors to ensure proper continuum of support to students interested in experiencing a blended education which offers residential students access to online courses and vice versa. This position will be the bridge between the concentrations and the various programs and concentrations assisting these MPH students throughout their blended experience. This will be a new population of students that will require leadership, design of tailored support and close coordination with all division heads.

Application Review Date

The First Review Date for this job is: January 3, 2022

Responsibilities

Academic Advising:
  • Advises faculty on departmental / school / college and university policies and procedures; reviews students' progress and advises students and faculty on requirements for degree / program completion; identifies students with progression problems and recommends interventions; devises curriculum planning in collaboration with chair / dean and faculty, and with other departments.
  • Track and review online progress and advise students and faculty on program requirements, procedures, problems and administrative issues for degree/program completion; identify students with not making good academic progress and report back to Faculty Academic Advisor(s) for interventions.
  • Ensure program students are properly enrolled, registered, fees paid, that blocks are cleared, manage waitlist update roster and inform faculty/instructors on new cohorts during the academic year.
  • Advise students on enrollment policies & procedures, and process add/drops.
  • Within the School of Public Health provide, and make recommendations for the improvement of the student experience online.
  • Works with faculty and the various Faculty Academic Advisor(s) to support our student population.

Student Orientation:
  • Oversees and may conduct orientations of new students.

Events:
  • Plans and implements complex, highvisibility student events, such as commencements.
  • Assists with planning and executing annual commencement for the School of Public Health and OOMPH commencement.
  • Serve as a liaison and key contact person between the Student Academic Advisors and students, Graduate Division and other campus units.
  • Monitor students' academic progress, counsel and assist with retention efforts.
  • Primary contact for the Programs, triaging and processing students request for course withdrawals, course switches and/or additional course enrollments, coordinate with the SIS/Registrar's Office accordingly.
  • Advise students who are inactive and/or lagging behind in class, provide support to students to map out academic curricula and with the help of Academic Director and Academic Advisors make recommendations on courses when appropriate.
  • Coordinate with students who dropped from the program in order to make arrangements for their re-enrollment requests, possibly to new SPH certificates or concurrent courses.
  • Plan group advising events for the Interdisciplinary/Nutrition program, specifically annual on-campus visits for the MPH first-year students (in June) and second-year students (in May/June).
  • Plan and assist with students' social and academic activities online and in-person for our summer visit.
  • Representation of OOMPH in bi-weekly Student Student Services & Student Affairs Resource Group and monthly Graduate Division GSAO monthly meetings.
  • Attend conferences and belong to professional organizations - UCB campus-wide, UC system-wide UC Academic Advising Conference (UCAAC), and/or national student affairs organizations National Academic Advising Association (NACADA), and American Public Health Association (APHA).
  • Coordinate with the Office of the Registrar for resolving student grade issues and replace incomplete grades with letter grades.
  • Maintain accurate records of each student's course completions, final grades.
  • Advise students on GPA requirements, academic probation, and guide students on how to come out of academic hardship where necessary; initiate communication for Advancement to Candidacy processes.
  • Participates in workshops, training, and other professional development opportunities.
  • Other duties, as assigned.

Required Qualifications
  • Comfortable with leading a team and/or an idea through at times not so linear processes.
  • Interpersonal skills.
  • Multicultural competencies; ability to work with diverse groups of staff, faculty and student populations.
  • Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance.
  • Familiar with professional student populations, academic program development and operational management in higher education setting.
  • Familiarity with higher education systems, policies and organizational structure.
  • Ability in problem identification, reasoning.
  • Experienced with running large multi-dimensional programs in a timely and effective manner.
  • Organized, determined and driven by results.
  • Problem solving and organizational skills are a must.
  • Knowledge of program development, data gathering, assessment, monitoring, evaluation and reporting skills.
  • Technical and digital literacy is a must.

Education/Training:
  • Bachelor's degree in related area and / or equivalent experience / training.

Preferred Qualifications
  • Working knowledge of graduate student advising and counseling techniques.
  • Knowledge of or ability to quickly learn University-specific computer application programs and knowledge of or ability to learn University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
  • Solid verbal and written communication skills.
  • Knowledge of complex U.S. visa and immigration procedures, compliance issues, and employment eligibility / authorization for international students and scholars.
  • Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance.
  • Ability to develop original ideas to solve problems.
  • Knowledge of current digital instruction and online teaching practices is highly preferable.
  • Masters degree in Public Health and/or equivalent experience/training.

Salary & Benefits

This is an exempt, monthly paid position. Annual salary is commensurate with experience within the range of $63,000.00 - $71,000.00.

For information on the comprehensive benefits package offered by the University visit:

https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

How to Apply

Please submit your cover letter and resume as a single attachment when applying.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:

https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
For the complete University of California nondiscrimination and affirmative action policy see:
http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct



To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=28825&PostingSeq=1





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