OHIO Online Enrollment Advisor (multiple openings)
Applications Accepted From
Public: Open to the public
Special Instructions to Applicants
Ohio University accepts applications and nominations for our OHIO Online Enrollment team!
Remote and in-person work location options available.
To apply, after reviewing the position profile below, please submit the online application, a current resume, a cover letter addressing your professional interest in this role, and a list of three professional references. References will be used with discretion late in the process. Successful candidates must pass a comprehensive background check, university judiciary review, and driving record audit. Review of applications will begin immediately and continue until the position is filled. For full consideration apply by December 21, 2021.
This position is eligible for the following benefits:
medical, vision, dental, basic and supplemental life, winter break closure, paid holidays, educational benefits for you and eligible dependents, sick leave, vacation, and retirement.
JOIN A TEAM THAT SUPPORTS YOU
Ohio University’s Division of Enrollment Management believes in supporting and recognizing the talent that introduces thousands of students to OHIO every year. From a data-driven and competitive salary structure and comprehensive benefits, paid time off to flexible work arrangements, professional development programming to tuition benefits, affinity organizations to shared governance, and more, OHIO is proud to support our employees.
At Ohio University, we believe that the college experience should deliver more than a diploma. We offer an experience that will stick with students for the rest of their lives.
Without question, we take academics seriously. In fact, we are home to one of the most prestigious honors programs in the nation and several highly-ranked academic programs. And, we have a laser focus on career success through internship and job placement programs as well as lifelong assistance from the most loyal and supportive alumni group on the planet.
We also know that the University experience is shaped by many other factors. The stunning 1,740-acre main campus is located in what has been named one of America’s best college towns and the University has been named #1 Best Value Public University in Ohio. OHIO has been recognized for extensive efforts in a number of arenas, including an institutional commitment to diversity and inclusion for which the University has been named a four-time Higher Education Excellence in Diversity (HEED) award winner.
With its historic main campus in Athens; five regional campuses; three extension campuses in the Columbus, Cleveland, and Dayton areas; and one of the largest enrollments of online students among public universities in Ohio, the University has a collective enrollment of over 28,000 students. Learn more about the OHIO experience at https://www.ohio.edu/forever and consider shaping that experience by applying for this role with OHIO Online Enrollment!
ABOUT OHIO ONLINE ENROLLMENT
With more than 60 graduate and undergraduate programs delivered fully online, Ohio University serves more online students than any other public four-year university in the state and is ranked the top college in Ohio for online education by onlinecolleges.com. More than 7,500 students from across the country choose Ohio University for their online education. OHIO Online Enrollment is a key University initiative, and the team will be comprised of 11 full-time staff members strategically positioned in Ohio and key markets throughout the U.S.
LEADERSHIP PROFILE & POSITION SUMMARY
Position Summary: Reporting to the Manager, OHIO Online Enrollment, the enrollment advisor represents the University to a wide variety of constituents, including prospective students and their families, secondary and postsecondary school personnel, community-based organizations, and other individuals or organizations involved in the college selection process. Coordinates and contributes to the success of initiatives designed to identify, attract, admit, and enroll students in Ohio University’s undergraduate online programs.
Commitment to Diversity, Equity, Access, Inclusion, and Social Justice: The successful candidate will embrace the division’s commitment to incorporating diversity, equity, access, inclusion, and social justice into decision-making and processes. Through their work in this role, advisors will play a critical role in OHIO’s commitment to reducing barriers to education, supporting diverse students, and building a sense of belonging for all.
Counseling and Advising on Admissions and Enrollment Processes: The primary objective of the OHIO Online Enrollment Advisor will facilitate prospective students through the admissions process for OHIO online programs. The Enrollment Advisor will conduct outreach with prospective students to gauge eligibility and interest for OHIO online programs, build and manage active pipeline of leads, communicate with prospective students via call campaigns, emails and other forms of communication and utilize database tools to efficiently track each interaction and the progress of all assigned leads.
Communicates OHIO’s values, benefits and differentiating features to prospective students. Listens, probes, recognizes and considers prospective students’ needs to determine which OHIO program is the best fit. Executes a recruitment plan designed to encourage, support, and guide prospective students through the application process for the desired program. Maintains consistent contact with current and prospective students, providing the highest level of customer service to all stakeholders. Meets daily efficiency metrics and achieves enrollment targets assigned per program. Advisors will communicate quality of leads and program updates for appropriate cross-functional and internal team members.
Evaluation of Admissions Materials: Advisors conduct thorough, holistic, selective review of an applicant’s candidacy. Determine necessary documentation to support an admission decision and recommends appropriate alternative pathways when admission cannot be offered.
Collaboration with University Partners: OHIO is committed to collaborative success throughout the University. Therefore, advisors serve as liaisons to an assigned academic and/or administrative unit to facilitate integrated recruitment and admission functions and resolve issues of competing priorities. To supports these relationships, advisors monitor progress toward recruitment, admission, or yield targets for assigned academic programs or populations, and proposes action or adjustments as needed.
The successful candidate will have a minimum of a bachelor’s degree in any field by start date, ability to travel independently, and at least one year of experience, which may be attributed to a combination of related paid employment, related student employment, relevant internships, and, in some cases, relevant experiential learning with appropriate documentation.
Preference will be given to candidates living in Ohio or within a surrounding region. Candidates with a master’s degree are strongly preferred, but not required. OHIO is committed to employee success and enhancing access to education and all advisors are eligible for our education benefit which provides tuition coverage to employees and eligible dependents for an array of undergraduate and graduate programs.
OHIO Online Enrollment
Based on extensive benchmarking data, the advisor position is mapped to Pay Grade CA&P14 at OHIO, with a target hiring range of $36,279-$40,788. The exact base salary for the selected candidate will be negotiable, commensurate with education and experience, and competitive in the field within the context of similarly situated positions at public universities nationally.
In addition to a competitive approach to salary, Ohio University is proud to offer a robust healthcare plan that includes maternity care, transgender care, counseling and mental healthcare, prescription coverage, vision, dental, orthodontia care, and more. Our robust benefits package also includes paid holidays, sick time, personal time, a tuition waiver up to 100% for self and dependents, an excellent retirement plan with up to a 14% employer contribution, a 12-week parental leave program, adoption reimbursement, flextime and flexplace policies, an employee assistance program, access to professional development programs, wellbeing incentive programs, and additional employee resources. Additional information is available at https://www.ohio.edu/hr/benefits.
Job Open Date
Posting Close Date
Position will remain open until filled. For full consideration, please apply by December 21, 2021.
Administrative at-will appointment
Monday through Friday; 8:00 am-5:00 pm Eastern; flexible schedule options potentially available to cover multiple time zones. Some evenings and weekends. Intermittent travel as needed.
Expected hours worked per week
Expected duration of assignment
Applicants may contact this person if they have questions about this position.
Brenda Kinzel, [email protected], 740-593-4110
Ohio University is proud of its rich history, diverse campuses, international communities, and beautiful Appalachian settings. As part of our ongoing efforts to provide and support a transformative learning experience, we affirm our commitment to fostering a welcoming, respectful, diverse, and inclusive workforce and community. All qualified applicants are encouraged to apply and will receive consideration free from discrimination on the basis of race, color, religion, age, ethnicity, national origin, national ancestry, sex, pregnancy, gender, gender identity or expression, sexual orientation, military service or veteran status, mental or physical disability, or genetic information. Ohio University is an equal access/equal opportunity and affirmative action employer.