E-Commerce Technician

NC State University

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Administrative Jobs
Academic Affairs, Research Staff & Technicians
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Posting Number:


Position Number:


Position Type:


Essential Job Duties:

Join the Pack!!
Campus Enterprises is NC State’s division for retail and hospitality services. The departments and operations within Campus Enterprises include NC State Dining, NC State Stores, Talley Student Union, Witherspoon Student Center, Rave! Catering, the One Card Office, Lonnie Poole Golf Course, nutritional counseling and vending operations. Each shares a common goal: help create a vibrant live, learn, work, and play environment at NC State by offering inviting spaces, quality products and services, value, and extraordinary guest experiences.

At NC State, we’re doing everything we can to protect the Pack as we respond to the COVID-19 pandemic. We have been following the Community Standards and will continue to do so. More information can be found at the Protect the Pack website at https://www.ncsu.edu/coronavirus/

We are seeking enthusiastic individuals to Join our Pack as an E-Commerce Technician.
Essential job duties include:

  • Fill and process online orders.
  • Assist customers with online orders.
  • Assist with catalog expansion.
  • Train student staff with Online Order processing and catalog expansion.
  • Assist Marketing and Buyers with online promotions.

This is an hourly position with a 10-11 month assignment. There is a mandatory 32-day break at the end of 11 months. Excellent performance during this time may provide an opportunity to renew employment and/or advance.

Is Time Limited:


Job City & State:



NC State Stores

Classification Title:

Temporary-Skilled Trades

Working Title:

E-Commerce Technician

Work Schedule:

9AM to 5PM M-F Some possible weekend hours during spring rush period at the beginning of the semester

Other Work/Responsibilities:

  • Be an ambassador for NC State Stores and the university as a whole and enrich the quality of life for the campus community and support student success.
  • Work as a cohesive team member and play an integral part in creating a positive work environment.

Minimum Experience/Education:

  • High School degree or equivalent

Department Required Skills:

  • Ability to work in a fast-paced environment
  • Attention to detail and sense of urgency.
  • Ability to work with tight deadlines
  • Ability to communicate effectively with customers, supervisors, and peers.
  • Ability to follow written and/or verbal instructions.
  • Provide outstanding customer service, including the ability to remain professional and respectful under pressure when dealing with difficult situations.
  • Excellence in completing all tasks.
  • Ability to adapt to the changing customer volume level with a sense of urgency.
  • Ability to work well as part of a team.

Preferred Years Experience, Skills, Training, Education:

  • Customer service background in retail environment
  • Computer Programs: Google Suite (Sheets, Doc, Team Drive), Word, Excel, etc.

Required License or Certification:


Valid NC Driver's License required?:


Commercial Driver's License Required?:


Anticipated Hiring Range:

$15.50 per hour

Job Open Date:


Quick Link:



NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.


NC State: Think and Do

NC State was founded with a purpose: to create economic, societal and intellectual prosperity for the people of North Carolina and the country. We began as a land-grant institution teaching the agricultural and mechanical arts. Today, we're a pre-eminent research enterprise with 12 colleges excelling in all major academic fields.

NC State studentsOur 34,000 high-performing students take what they learn in the classroom and apply it in the real world by conducting research, working in internships and co-ops, and performing acts of world-changing service. That experiential education ensures that they leave here ready to lead the workforce. NC State's 13:1 student-faculty ratio is one of the reasons why we're the best college for your money in North Carolina (Money) and the No. 5 best value among public universities nationally (U.S. News & World Report).

Overcoming Challenges, Improving Lives

NC State is one of only two universities in the nation leading two National Science Foundation Engineering Research Centers — one developing wearable, self-powered health monitors, and the other researching smart-grid technology. We’re also leading interdisciplinary efforts to curb nuclear proliferation, help farmers confront climate change and build a new American manufacturing sector.

Our research doesn't just get published in a journal or sit on a shelf; it makes an impact. NC State is No. 6 nationwide in commercialization agreements based on university research, and we're No. 2 among universities without a medical school. Our Cooperative Extension Service provides research-based information to citizens in all 100 North Carolina counties. In addition, our industrial extension unit — Industry Expansion Solutions — has created an economic benefit for the state's manufacturers averaging $149 million per year since 2005.

Bright Minds Creating a Bold Future

NC State’s 9,000 faculty and staff are world leaders in their fields, bridging the divides between academic disciplines and training high-caliber students to meet tomorrow’s challenges. NC State students won two Goldwater scholarships, five Fulbright scholarships, one Churchill scholarship and a record-breaking 25 National Science Foundation graduate research fellowships in the 2016-2017 academic year. In addition, 25 faculty are members of the National Academies.

NC State bldg in darkOur Centennial Campus, an award-winning public-private research campus, is home to more than 70 partner organizations working alongside more than 70 NC State research and academic units. Centennial is also the location of the innovative Hunt Library, which Time magazine has dubbed “the library of the future.”

In Raleigh and Around the World

It all happens in one of the best cities in America. A top spot for job-seekers and tech professionals, Raleigh is nationally recognized as a leading urban center:

NC State building oldWith Durham and Chapel Hill, Raleigh anchors the Research Triangle, a national hotspot for high-tech enterprise. The top companies in the region — including IBM, Cisco Systems, SAS Institute, Biogen Idec and GlaxoSmithKline — are among the country’s best employers. They also lead the way in hiring new NC State graduates.

More than 130 years after its creation, NC State continues to make its founding purpose a reality. Every day, our career-ready graduates and world-leading faculty make the fruits of learning and discovery available to people across the state, throughout the nation and around the world.

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