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Sr. Program Manager

Employer
The University of Kansas
Location
Lawrence, KS
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Job Details

Position OverviewKU Lifelong & Professional Education (LPE), headquartered on the Edwards campus, operates in a self-supporting business environment while aligning with KU's academic, research and public service missions. KULPE works collaboratively with all KU academic schools and departments to provide continuing professional education. Lifelong & Professional Education programs serve all 105 Kansas counties, 50 U.S. states, and 61 nations.

The Professional Programs unit in LPE is responsible for development and delivery of non-credit professional education to domestic and international markets through open enrollment, in-house, and online course delivery. The Senior Program Manager (SPM) is a key management position in the unit and is responsible for managing projects that facilitate sustainable portfolio growth of engineering & technical programs. Working under supervision of the Director of Professional Programs, the SPM is responsible for developing and managing complex multi-event programs by creating and managing event budgets, negotiating and contracting with vendors, securing in-house training contracts, and facilitating the strategic scheduling of publicly offered professional development courses. The SPM executes the unit's business strategy through successful delivery of courses and shares responsibility for overall program growth by identifying potential business opportunities and subject matter experts to expand course offerings.

KU Lifelong & Professional Education operates in a self-supporting, entrepreneurial environment. To achieve unit goals, the Professional Programs team operates in a highly collaborative and cross-functional manner. Strong communication skills and a team-focused approach to program management are imperative to success in the Senior Program Manager position. The SPM must be a person who is open to new learning, patient with people and processes, yet committed to produce timely results. The SPM must be able to understand larger strategy and translate it to tactical solutions in a fast-paced environment and maintain focus and motivation during periods of uncertainty in program development. Job Description45% - Management of Engineering & Technical Programs
  • Manages and coordinates professional education offerings to be delivered at various geographic locations as determined by analysis of market demands, data from past course enrollment and evaluations, and instructor availability.
  • Works with the Financial Analyst to develop event budgets and monitor program expenditures for programs.
  • Develops, negotiates and manages contractual agreements with vendors to meet educational program needs. Vendors include, but are not limited to, instructional services, food vendors, and meeting space providers.
  • Determines audio-visual equipment needs, instructional supplies, participant supplies and staff/instructional travel needs for educational events.
  • Determines and negotiates meal arrangements and AV supplies with the hotels and/or caterers.
  • Works with instructors to ensure timely submission of course materials by creating and monitoring timelines and communicating with instructors to be certain deadlines are met.
  • Works with the Director of Professional Programs and the Director of Marketing to develop strategic marketing plans specific to promotion of the engineering and technical offerings.
  • Directs and manages logistics onsite for program delivery, including but not limited to registrations, classroom set-up, instructional needs, and serving as the primary contact for participant concerns.
  • Manages program assessment by designing, conducting and interpreting evaluations or surveys for educational events.
25% - New Course and Business Development
  • Monitors regional, national, and global industry trends and works with Professional Programs leadership team to identify and recruit qualified instructors who provide content to meet the existing and emerging needs of the engineering and tech industry.
  • Manages projects related to new instructor onboarding and associated course development activities, ensuring that materials meet KULPE design standards and export control compliance requirements.
  • Plans and oversees the development and delivery of marketing webinars.
  • Engages with relevant academic departments and advisory boards in coordination with the Director.
  • Develops and maintains partnerships with industry associations for the purpose of securing in-house training contracts.
  • Follows up on business leads, develops proposals and contracts for in-house training engagements.
  • Represents KU LPE Professional Programs by attending industry events and conferences.
15% - Onsite Course Management
  • Travels to domestic and occasional international locations to manage course implementation, acting as a representative of KU Lifelong & Professional Education.
  • Responsible for making independent decisions regarding unanticipated contingencies at both domestic and international locations.
10% - Team Management & Supervision
  • Works with the Director to organize and implement day-to-day operations of the SPM’s program team within the Professional Programs unit, including applying policies and processes, maintaining budgets, and maximizing outcomes of program offerings.
  • Manages employee and team performance, develops annual goals and supporting training opportunities, counsels and motivates employees and provides annual and periodic evaluations.
5% - Other Duties as Assigned
  • Serves on various committees, as assigned, and works in individual and team settings to accomplish overall KU Lifelong & Professional Education program goals.
  • Adheres to University of Kansas, KU Lifelong & Professional Education and State of Kansas policies and procedures.
  • Attends professional development activities.
Position Requirements
  1. Ability to work irregular hours including early morning, evenings and weekends
  2. Ability to travel domestically and internationally an average of one week per month
  3. Ability to lift 35 pounds with or without reasonable accommodation
Required Qualifications
  1. Master's Degree from an accredited institution OR Bachelor's degree from an accredited institution and five years of program/project management experience OR High school diploma plus nine years of program/ project management experience
  2. Two years of experience in program budgeting
  3. Two years of supervisory experience
  4. Excellent written communication skills as evidenced in application submission
  5. Experience working with diverse individuals, such as adult learners, instructors, administrators and professional groups
Preferred Qualifications
  1. Professional experience working in an engineering or technical field
  2. Experience with marketing activities designed to increase demand or sales
  3. Experience working with a CRM
  4. Knowledge of University of Kansas policies and facilities
  5. Experience working in an entrepreneurial environment
  6. Experience in developing/ delivering distance learning
  7. Experience working with international clients, including international business travel
Additional Candidate InstructionsA complete application consists of:

A cover letter addressing how required qualifications are met.
Resume
3 Professional References

Incomplete applications will not be considered.
  • Deadline for applications is Tuesday, December 14th, 2021.
Contact Information to ApplicantsAnn Ermey
Chief of Staff
LPE, KU
913-897-8520 Advertised Salary Range$58,000 Application Review Begins14-Dec-2021 Anticipated Start Date03-Jan-2022

Organization

Working at the University of Kansas 

Join the University of Kansas, and you’ll become part of a Jayhawk family that spans the globe. Wear your KU shirt in London, Istanbul, Buenos Aires, Nairobi or anywhere else, and you will likely hear a resounding “Rock Chalk!” from a stranger. Of course, the appropriate response is an enthusiastic “Jayhawk!” Because, after all, they’re not really strangers, they’re family.

The Jayhawk community is united by more than 150 years of tradition and by our commitment to pushing the boundaries of knowledge, transforming the academic experience, and creating solutions through innovative research. KU’s mission is to lift students and society by educating leaders, building healthy communities and making discoveries that change the world.  

The University of Kansas is the state’s flagship university and one of just 66 invited members of the prestigious Association of American Universities (AAU). We consistently earn high rankings for academics and recognition as a premier research university.

KU faculty and staff embrace our role as the state’s flagship university, AAU member and R1 institution that serves the state, nation and world. We celebrate the energy and compassion that infuse the Jayhawk spirit; and, we remain true to KU’s historic values: the elevating force of education, the transformative power of research and the healing power of service.

Diversity, Equity, Inclusion, and Belonging 

The University of Kansas is committed to a learning and workplace environment that is representative of our nation and global society, accepts and values everyone, appreciates our common humanity and understands that our multiple differences are the cornerstone of academic preparation, professional excellence and distinction. KU must be a place where all people feel they belong and have access to resources and support that help them attain their educational and professional goals.

We recognize there are inequalities and privileges generated by historical and persistent intersecting differences by race, ethnicity, gender identities, gender expressions, sexual orientation, socio-economic status, age, abilities, religion, regional background, veteran status, citizenship status and nationality. And we hold ourselves accountable for policies, processes and programs that appreciate these and other differences and create more fair, safe and just learning, working and living environments for KU students, faculty and staff.

Instruction 

KU offers a broad array of undergraduate and graduate study programs, and we fulfill our mission through academic and research programs of international distinction, coupled with outstanding libraries, teaching museums and information technology. These resources enrich the academic experience for students from all 50 states and 112 countries, and provide enrichment resources for KU faculty and staff.

Research 

The university attains high levels of research productivity and recognizes that faculty are part of a network of scholars and academicians that shape a discipline as well as teach it. KU staff are integral to our research success, participating in and supporting discoveries that expand knowledge and improve lives.

Service 

The university and our employees serve society through research, teaching and the preservation and dissemination of knowledge. KU's academic programs, arts facilities and public programs provide cultural enrichment opportunities for the larger community. And, KU offers educational, research and service programs throughout the state. KU employees are encouraged to participate in and serve the campus and surrounding communities in a way that is meaningful to them.

International Dimension 

KU offers more than 100 programs of international study and cooperative research for KU students and faculty at sites around the world. The university offers teaching and research that draw upon and contribute to the most advanced developments throughout the United States and abroad. At the same time, KU's extensive international ties support economic development in Kansas.

Values 

The University of Kansas, our students and employees are committed to excellence. We foster a multicultural, inclusive environment in which the dignity and rights of individuals are respected. Intellectual diversity, integrity and disciplined inquiry in the search for knowledge are of paramount importance.

Our City and State 

KU sits atop Mt. Oread in the center of Lawrence, a town full of natural beauty and culture. In fact, Rolling Stone magazine named Lawrence one of the best college towns in the United States. Lawrence is home to more than 100,000 people, and has a charming, Midwestern friendliness that welcomes visitors and celebrates diversity. In addition to KU, Lawrence is home to Haskell Indian Nations University, the premiere tribal university in the United States.

Lawrence’s historic and thriving downtown features restaurants, nightlife and local shops offering unique finds that you won’t find anywhere else. The town has more than 50 parks, an encompassing mixed-use trail, and quick access to biking/hiking trails along the Kansas River and around Clinton Lake. A five-minute drive from Lawrence, Clinton Lake offers fishing, boating, beaches, camping and other outdoor activities.

Located just 40 minutes west of Kansas City, Lawrence offers the appeal of a mid-size, suburban town with quick access to the amenities of a large city, including an international airport. The Kansas City metro area is home to world-class museums and cultural activities, Jazz clubs and other nightlife venues, expansive shopping options, and exciting professional sports with the Kansas City Chiefs, Kansas City Royals and Sporting KC.

Kansas is in the center of the country, making it convenient and cost effective to fly or drive to destinations throughout the United States. Far from flat, the Flint Hills, just 90 minutes from Lawrence, offer panoramic vistas that showcase the breathtaking beauty of America.

Making KU Your Home 

Something about Lawrence is magnetic. Long-time residents are never surprised when a KU student or employee from out of state decides to make Lawrence their permanent home. And, even those who do leave often find themselves returning to “the nest” at some point in the future. In fact, Lawrence has been named by several publications as one of the best places to retire.

At the University of Kansas, you’ll join a global Jayhawk family and find a place to call home.

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