Job Details

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Nature of Responsibilities:

Occupational Summary:

Establish and sustain positive residence hall/apartment living communities that are inclusive, built on values of mutual respect and self-responsibility; and which promote and celebrate learning as a cornerstone of the residential and university experience.

Specific Duties % of Effort

  1. Select, train, supervise, and assess the job performance of assigned staff members, including 1-3 Graduate Residents and 10-18 Resident Assistants. Monitor performance in building positive communities with emphasis on forming individual connections with residents and elevating the intellectual climate of the residential community.


  • Provide assistance, support, and referral for students of concern. Serve in on-call rotation approximately 7 - 9 weeks per year, providing coverage across campuses with approx. 5,500 students. Initiate outreach to students struggling with health-related, interpersonal, and academic concerns. Support the residential community in ways that attend to the well-being of its members including mediating student disputes and providing emergency support for the residential community.
  • 30%

  • Develop and sustain living environments that celebrate learning as an integral focus of the residential and university experience. Create opportunities for meaningful faculty-student interaction. Forge collaborations with Faculty in Residence, Focus, Living Learning Communities, and other faculty-centered initiatives that foster seamless integration of learning as a cornerstone of the residential experience.
  • 15%

  • Develop and implement a vision of community for assigned residential area with the goal of creating a positive community characterized by inclusion, respect and celebration of learning. Promote and support opportunities for student self-governance, including engaged house councils and selective living groups.
  • 15%

  • Perform administrative responsibilities as needed to support major HRL responsibilities such as move-in and move-out processes. Administer assigned programming and staff development budgets. Serve on departmental committees. Manage space reservation process and assist residential groups with event planning. Provide management coverage for campus office when needed. Perform related duties as assigned or required to meet departmental, division-wide and University goals and objectives.
  • 5%

  • Educate students about community expectations and standards (rules and regulations). Adjudicate allegations of policy violations within the residential areas.
  • 5%

    Specific Skills and Competencies

    1. Work experience as a residential life staff member.
    2. Experience working collaboratively with faculty, especially in the development and delivery of programs outside the classroom setting.
    3. Work experience in living-learning and/or themed communities.
    4. Experience supervising student paraprofessional staff.
    5. Experience advising student groups.
    6. Lived previously in campus housing.
    7. Commitment to providing an exceptional learning-centered residential experience.
    8. Strong planning and organization skills.
    9. Ability to develop and sustain positive living communities.
    10. Thorough understanding of student and personal development theories and practice.
    11. Excellent ability to manage crisis situations.
    12. Ability to work comfortably in an environment that includes degrees of ambiguity, and which require exercising professional judgment.
    13. Superior communication skills (verbal, written and interpersonal).
    14. Strong ability to establish and maintain positive and collaborative working relationships.

    Conditions of Employment:

    1. Must live in assigned apartment.
    2. Some evening/weekend work required
    3. Must respond to community needs as required.
    4. Must use dining allowance to promote student and/or staff and/or faculty interaction.
    5. Must be able to obtain North Carolina driver license within 60 days of employment.

    Minimum Qualifications


    Earned Master's Degree by effective date of appointment.


    Residential life work experience preferred.

    Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

    Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

    Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


    Read our Diversity Profile History

    Duke University was created in 1924 by James Buchanan Duke as a memorial to his father, Washington Duke. The Dukes, a Durham family that built a worldwide financial empire in the manufacture of tobacco products and developed electricity production in the Carolinas, long had been interested in Trinity College. Trinity traced its roots to 1838 in nearby Randolph County when local Methodist and Quaker communities opened Union Institute. The school, then named Trinity College, moved to Durham in 1892, where Benjamin Newton Duke served as a primary benefactor and link with the Duke family until his death in 1929. In December 1924, the provisions of indenture by Benjamin’s brother, James B. Duke, created the family philanthropic foundation, The Duke Endowment, which provided for the expansion of Trinity College into Duke University.Duke Campus

    As a result of the Duke gift, Trinity underwent both physical and academic expansion. The original Durham campus became known as East Campus when it was rebuilt in stately Georgian architecture. West Campus, Gothic in style and dominated by the soaring 210-foot tower of Duke Chapel, opened in 1930. East Campus served as home of the Woman's College of Duke University until 1972, when the men's and women's undergraduate colleges merged. Both men and women undergraduates now enroll in either the Trinity College of Arts & Sciences or the Pratt School of Engineering. In 1995, East Campus became the home for all first-year students.

    Duke maintains a historic affiliation with the United Methodist Church.

    Home of the Blue Devils, Duke University has about 13,000 undergraduate and graduate students and a world-class faculty helping to expand the frontiers of knowledge. The university has a strong commitment to applying knowledge in service to society, both near its North Carolina campus and around the world.

    Mission Statement

    Duke Science"James B. Duke's founding Indenture of Duke University directed the members of the University to 'provide real leadership in the educational world' by choosing individuals of 'outstanding character, ability, and vision' to serve as its officers, trustees and faculty; by carefully selecting students of 'character, determination and application;' and by pursuing those areas of teaching and scholarship that would 'most help to develop our resources, increase our wisdom, and promote human happiness.'

    “To these ends, the mission of Duke University is to provide a superior liberal education to undergraduate students, attending not only to their intellectual growth but also to their development as adults committed to high ethical standards and full participation as leaders in their communities; to prepare future members of the learned professions for lives of skilled and ethical service by providing excellent graduate and professional education; to advance the frontiers of knowledge and contribute boldly to the international community of scholarship; to promote an intellectual environment built on a commitment to free and open inquiry; to help those who suffer, cure disease, and promote health, through sophisticated medical research and thoughtful patient care; to provide wide ranging educational opportunities, on and beyond our campuses, for traditional students, active professionals and life-long learners using the power of information technologies; and to promote a deep appreciation for the range of human difference and potential, a sense of the obligations and rewards of citizenship, and a commitment to learning, freedom and truth.Duke Meeting

     “By pursuing these objectives with vision and integrity, Duke University seeks to engage the mind, elevate the spirit, and stimulate the best effort of all who are associated with the University; to contribute in diverse ways to the local community, the state, the nation and the world; and to attain and maintain a place of real leadership in all that we do.”

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