Residence Life Coordinator

Towson University
Towson, MD

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Administrative Jobs
Student Affairs, Residence Life
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Responsibilities and Duties
Facilitate initiatives and practices that promote an inclusive and welcoming community. Conduct educational outreach around diversity awareness, social justice, and equity among students in the residence halls. Provide leadership to a residence hall community of 300-450 first year and upper-class students. Select, train, and evaluate a team of 8-13 Resident Assistants, 12-24 Community Center Assistants, and 1-2 Community Center Managers. Promote personal and professional growth among staff by conducting one-on-one meetings, weekly staff meeting, and providing on-going feedback to foster community engagement and development. Facilitate student success by mentoring and guiding staff to build meaningful relationships with resident students, coworkers, and supervisors. Develop staffs’ leadership skills through creating expectations, goal setting, and prompting reflection. Train staff to complete administrative tasks integral to maintaining housing operations, safety, and security.
Advise building council (hall government) to serve the residence hall community by means of student advocacy, leadership skill development, team building, and programming.

Develop a residential engagement plan and implement the initiatives to support department core values, active engagement in community, sense of belonging, and holistic development. Embody the department’s residential engagement model through multiple avenues that include but are not limited to: in hall opportunities, large scale events, student interactions, community walks, co-curricular involvement, and educational programming. Share experiences through conversations, programming, and other engaging initiatives. Maintain visibility in residence hall as resource, support, and member of the community. Lead residential engagement efforts by providing all students with a level of immersion that prompts them to learn about themselves and others, while reflecting on their multiple roles and responsibilities within the community. Coordinate, advise, and oversee assigned Residential Learning Communities while developing working relationships with faculty and staff campus partners. Educate, explain, interpret, and reinforce policies as outlined in Policies for On Campus Housing, the Student Code of Conduct, the Housing & Residence Life Housing Contract, and staff manuals. Create assessment tools to measure learning objectives and goals as it relates to engagement plan and efforts. Utilize restorative approach to work with students who experience peer and community conflict. Follow up and make timely referrals for students of concern. Serve as conduct hearing officer responsible for meeting with, educating, and sanctioning following expectations for the Department of Housing & Residence Life and the Office of Student Conduct Civility Education. Participate in departmental on-call rotation to ensure the safety and well-being of students.

Manage and allocate the Resident Assistant and Building Council programming budgets. Oversee housing occupancy and building management by facilitating building openings and closings, building access, room change requests, and key inventory. Maintain exceptional physical condition of residence halls by proactively identifying needs, reporting issues, assessing damage, and assigning billing as appropriate. Ensure building safety by facilitating health & safety inspections and safety drills. Actively participate in departmental committees, taskforces, and working groups. During the summer: Assist with building transition to summer conferences, represent department in new student orientation sessions, maintain building operations for summer school. Attend department meetings and on-going trainings as scheduled. Assist with university events such as: Admissions Open House, Welcome to TU, TigerFest, Homecoming, etc. Provide assistance when required with administrative or programmatic tasks for the department or division of student affairs.

Qualifications and Skills

  • Conferred Master’s degree by 12/31/2021
  • Experience supporting students through multiple aspects of their collegiate experience
  • Commitment to building diverse and inclusive communities
  • Demonstrate an understanding of student development and practical application

  • Demonstrate a high level of integrity by connecting personal and departmental values
  • Highly adaptable with a strong desire to learn
  • Previous residence life experience
  • Ability to communicate thoughts with clarity, demonstrate active listening, and ask appropriate questions
  • Experience with community development, advising, helping and counseling skills, housing administration, and working with special populations

Organization: Student Affairs Division
Primary Location: Main Campus
Job Posting: Jan 18, 2022


Towson CampusTowson University (TU; was founded in 1866, is recognized by U. S. News and World Reports as one of the top public universities in the Northeast and Mid-Atlantic regions, and is Baltimore’s largest comprehensive university, and the largest public, comprehensive institution in the University of Maryland System. TU enrolls over 18,000 undergraduates and nearly 4,000 graduate students across six academic colleges (business, education, fine arts, health professions, liberal arts, science & mathematics), has over 865 full-time faculty, and offers more than 65 bachelor’s, 45 master’s, and 5 doctoral programs. Towson University offers many cultural, educational and athletics programs and events that are open to the public ranging from concerts and lecturers to Division I college sports.

Towson Students Our centrally located campus sits on 330  rolling green acres and is 10 miles north of  Baltimore, 45 miles north of Washington  D.C., and 95 miles south of Philadelphia.  The town of Towson, MD. has a population  of approximately 52,000, with tree-lined  streets, shops, restaurants, movies, bookstores, a county library branch, live music venues, and is in walking distance of the TU campus. Towson was established in 1750 and is the seat of Baltimore County government.

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