Job location: Winston Salem, NC

Employment Type: Full-time
Posted data: 2021-11-24
Req: R0004055

Application Instructions:

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

Please add your cover letter and any other documents required for the position to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your cover letter and supporting documents. The My Experience page is the only opportunity to add your cover letter and supporting document attachments. You will not be able to modify your application after you submit it.

Current Employees: Apply from your existing Workday account. Do not apply from the website. Log in to Workday. Click on the Career Worklet and select Find Jobs. Locate the position and click Apply. Update your Education and Job History.

** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.

Job Description Summary

OVERVIEW:
Manages and oversees facility operations for the School of Business. Serves as liaison with vendors and student/staff/faculty to address building maintenance, event and access needs. Also manages effective interdepartmental relationships with custodial and campus operations teams; addressing housekeeping, building maintenance, security/safety and annual inspection requirements.

Job Description

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Manages and oversees facilities operations, including all building work orders.
• Manages, schedules, and verifies all facilities planned maintenance, office configurations/moves and upgrades, including office equipment procurement.
• Plans and implements facility improvement projects; coordinating external workers and vendors.
• Administers building room reservations system and maintains building intranet facilities log systems; processes all Telecom work orders and action forms. Verifies accuracy of WFU Telecom billing data.
• Manages inventory of building access keys and security access, interfacing directly with Campus Facilities and DeaconOne office to provide safe and secure building access.
• Manages and organizes student mailbox keys and assigns keys to new incoming students.
• Manages and organizes workstation and user ped keys.
• Responsible for the logistics of conference set-ups and special university facility-related events.
• Purchases operational supplies and maintains stock.
• Management of Facilities budget and formulation of strategic long range planning in regard to asset replacement cycles.
• Coordinates and processes payments of vendor invoices. Researches and provides cost comparisons for projects and adheres to budget guidelines.
• Develop, implement, and review operational policies and procedures.
• Manages and resolves facilities issues with contracted custodial staff.
• Oversees the updating and review of physical and directional signage. Ensures consistency and alignment of School of Business brand standards.
• Manages internal and offsite storage needs.
• Provide inspired leadership for the organization that promotes top performance and high morale.

REQUIRED QUALIFICATIONS:

• Education/Experience: Bachelor’s degree plus three to five years of related experience, or an equivalent combination of education and experience.
• General knowledge of operations tied into the management of a multipurpose facility.
• Ability to organize workflow and coordinate a multitude of activities.
• Expectation of computer competence to match position- comfortable with work order systems, building access and building reservation systems, spreadsheets for budgetary planning, word processing and mail merges and prompt email correspondence.
• Ability to research and resolve building maintenance, custodial, dining service and security problems and opportunities.
• Ability to demonstrate effective communication skills, both verbally and written, to a broad audience of students, faculty, staff, administrators, vendors, and university guests.
• Ability to build alliances and partnerships with other internal and external organizations.
• Solid understanding of financial management.
• A strong attention to detail.
• Ability to successfully lead a team.

ACCOUNTABILITIES:

The position will report to the Executive Director of Building Operations and supervises two School of Business Facility Assistants. In addition, along with Campus Facilities, assists in directing the daily focus of the Farrell Hall custodians.

PHYSICAL REQUIREMENTS:

Medium work: exerting up to 50-75 pounds of force occasionally and/or up to 30 pounds of force frequently to move objects (primarily furniture).

Position is very active- frequent mobility is a necessity (building is four stories plus an attic).

FLEXIBILITY:

The Wake Forest School of Business supports events during the day, evenings and weekends. Some events will require onsite personnel for setup and clean up needs. Applicants should have the flexibility to manage and facilitate those needs when required.

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

Additional Job Description

Wake Forest University requires proof of full vaccination with an FDA approved or authorized COVID-19 vaccine for all positions posted on or after September 13, 2021. Wake Forest University requires that you provide satisfactory proof of full vaccination status to Human Resources within three days of your hire date. You must also maintain full COVID-19 vaccination status, as classified by the CDC, during your employment at Wake Forest University.

Consistent with federal, state and local law, Wake Forest University will consider accommodations for disability- and religious-based reasons unless providing an accommodation would result in an undue hardship to the University.

If you seek an accommodation from the vaccination requirement for disability- or religious-based reasons, you should contact Human Resources.

Time Type Requirement

Full timeNote to Applicant:This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply.