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Assistant Director II - Assistant Director of Student Account Services

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Job Details

Requisition:

202100448S

Title:

Assistant Director II - Assistant Director of Student Account Services

FLSA status:

Exempt

Hiring Salary:

This position is a pay grade 18. Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/550174.pdf

Occupational Category:

Professional

Department:

Student Account Services

Open Date:

11/24/2021

Open Until Filled:

Yes

Educational and Experience Requirement:

Bachelor’s degree with a major in one of the following: Business, Finance, Higher Education, Computer Science, Management or related field from an accredited institution. Four years of experience in related field. Additional education may be considered in lieu of experience.

Nature & Purpose of Position:

Assists the Director and Associate Director with various initiatives and objectives. Performs complex managerial work providing direction and guidance in operations and planning within the department.

Primary Responsibilities:

Provides problem analysis and comprehensive assistance to users of the University’s Identification Card System and incorporated third party software and applications. Analyzes user requirements, procedures, and problems to automate processing or to improve existing systems. Provides guidance and training to immediate staff. Assists the Director and Associate Director in Student Account Services operations. Participates in strategic planning. Serves as a departmental representative in meetings. Manages the extended services provided by the Bearkat OneCard program. Serves as the Information Technology (IT) liaison for Bearkat OneCard Services. Provides oversight to all IT operations and services provided and extended services to include Event Tracking Program, CBORD and its external applications, and special operations projects such as the departmental website. Provides technical assistance and support for applications and hardware problems and for information sharing with external entities in a customer service environment. Assists with planning for the effective use of management information systems. Assists in determining the operational, technical, and support requirements for the location, installation, operation, and maintenance of systems. Performs other related duties as assigned.

Other Specifications:

Knowledge of local, state, and federal laws. Ability to manage business functions. Communicates with other University departments, personnel, and other agencies. This position may be designated as a Campus Security Authority (CSA).

Up to 40% of this position, over the fiscal year during off-peak periods, may be performed remotely as determined by the supervisor.

Full Time Part Time:

Full Time

Quicklink:

https://shsu.peopleadmin.com/postings/29812

EEO Statement:

Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215.

Organization

About Sam Houston State University

For more than 140 years, Sam Houston State University has been preparing students for meaningful lives of achievement. Its motto, "The measure of a Life is its Service," resonates among its 22,000 students, eight colleges and well beyond its historical roots through research, creative endeavors, service learning, volunteering and more.

SHSU is an inclusive institution whose mission is to provide high quality education, scholarship, and service to students. With over 90 bachelor degrees, 50 master’s, and 11 doctoral programs—including the nation’s first Ph.D. in forensic science, SHSU provides an exceptional college experience for every student: traditional or non-traditional; first generation; international; or online.

Service to self and others is paramount at SHSU and reflected in all university organizations and programs. In fact, the university was named to USA Today’s Top 50 in the U.S. for “commitment to civic engagement and global awareness,” in addition to being classified a "Community Engaged Campus" by the Carnegie Commission on Higher Education. This honor, bestowed to only 311 public institutions nationwide, acknowledges the university's significant commitment to service.

Sam Houston State University has a small town feel with large scale opportunities. Located in the Piney Woods region of East Texas, Huntsville provides area residents with a sense of community and belonging, although just an hour drive north of Houston. 

SHSU is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215. SHSU is committed to promoting a campus culture that embraces diversity and inclusion. The University acknowledges and values our responsibility to cultivate an equitable and inclusive environment where students, faculty, staff, and community recognize the benefits of collaboration and mutual respect through diverse identities and experiences.

Member The Texas State University System  

Find Us
Website:
Telephone
936-294-1070
Location
1905 University Avenue
Huntsville
TX
77340
United States
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