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Part-time Information Specialist, Continuing Education

Employer
Miami Dade College
Location
Medical Campus

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Administrative Jobs
Institutional & Business Affairs, Continuing & Professional Studies Programs
Employment Type
Full Time
Institution Type
Community College
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Job Details

Job Title: Part-time Information Specialist, Continuing Education
Location: Medical Campus
Regular/Temporary: Temporary
Full/Part Time: Part-Time
Job ID: 1002453
Job Details

Job Family

STAFF - Support Staff

Grade

C1

Salary

$10.00- $10.50

Department

Continuing Education and Professional Development

Reports To

Program Director

Closing Date

Open Until Filled

FLSA Status

Non-Exempt

First Review Date

November 29, 2021

Job Summary

The Part-time Information Specialist is responsible for meeting the public and answering telephone calls to respond to inquiries regarding a large range of class schedules and fees. This is responsible work critical to the mission of the Continuing Education department.

Duties & Responsibilities
  • Helps students select appropriate sections from the catalog of several thousand course offerings at five campus and several additional outreach locations
  • Provides accurate information gleaned from the catalogs and Continuing Education and Professional Development department staff members
  • Advises students regarding course requirements, books and/or materials, and testing pre-requisites
  • Guides students through the registration and payment process
  • Refers callers seeking more detailed information or advice to the appropriate department coordinator
  • Accepts registration forms and fee payments
  • Performs other duties as assigned
Minimum Requirements
  • High School Diploma or GED equivalent form a regionally accredited institution and six (6) months of customer service experience
  • All degrees must be from a regionally accredited institution
  • Possess good customer service skills
  • Knowledge of class offerings and all departments within Continuing Education and Professional Development department
  • Possess superior ability to learn program details
  • Working knowledge of College organization
  • Ability to follow oral and written instructions
  • Possess excellent interpersonal and communications skills
  • Ability to project a positive image of the College and its programs
  • Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff
Additional Requirements

The final candidate is to successfully complete a background screening and reference check process.

Organization

Since we opened our doors in 1960, the educators at Miami Dade College have focused on providing quality and innovative educational opportunities to every member of our community desiring a higher education. Our goal is a simple one, to ensure the success of our students and increase the strength of our communities.

Today, Miami Dade College is the largest, most diverse and highly regarded college in the nation. We operate eight campuses with over 6,000 employees who educate over 170,000 students from around the world. The College offers over 300 programs of study and several degree options, including vocational, associate, and baccalaureate degrees. We also offer numerous Community Education classes as well as online credit classes through the Virtual College.  Specialized and advanced educational opportunities include the prestigious New World School of the Arts, The Honors College and our Dual Enrollment Program.

With such a large organization, our employment needs are very diverse. From full-time professional faculty to part-time adjunct faculty and support staff, the people who comprise the MDC workforce are the innovators who help the College maintain our reputation as one of the most highly regarded colleges in the country.

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