Information Desk Receptionist
- Employer
- Waubonsee Community College
- Location
- Sugar Grove, IL
View more
- Administrative Jobs
- Institutional & Business Affairs, Clerical & Administrative Support
- Employment Type
- Full Time
- Institution Type
- Community College
Job Details
Information Desk Receptionist
Sugar Grove Campus
Full-time Support Staff
Waubonsee Community College promotes diversity in faculty, staff, and student recruitment and is committed to hiring and retaining exceptional faculty and staff who are committed to the college’s culture of collaboration, professional growth and student success.
The Information Desk Receptionist is a full-time bilingual/Spanish support staff position that reports to the Admissions Manager with a dotted line reporting to the Campus Services Manager. This position has the primary responsibility of learning, maintaining, and updating information about the college in order to offer assistance to internal and external customers. This position also offers front line information, directions, and check-in for student services.
Basic Responsibilities
Welcome people as they enter the campus, as well as answer the College Information Center queue calls and chat.
Provide accurate information and direction to others who are not familiar with the college and unsure of which department or person they are seeking.
Serve as a resource person, providing prompt, friendly service, as well as information and guidance to staff and students regarding policies, procedures, events, and services available.
Sort and distribute the mail on a daily basis.
Order and maintain supplies for the campus.
Conduct outgoing enrollment phone calls to prospective students.
Demonstrate excellent human relations, technical and troubleshooting skills.
Perform other duties as assigned.
Minimum Qualifications
High school diploma or equivalent required; additional clerical skills training preferred
Bilingual English/Spanish, required.
One year of related office experience and excellent customer service skills required.
Demonstrate excellent organizational, technical, and troubleshooting skills.
Excellent phone and computer skills required.
Ability to work with multiple tasks and priority levels concurrently.
Excellent human relations skills and a proven ability to function effectively with a wide variety of people in a dynamic environment.
Ability to work evenings.
Please attach the following documents when applying:
- Cover Letter-Yes
- Resume-Yes
- References-Yes (Can be provided at interview)
- Transcripts-No
Position Details
req1220
Grant Funded: No
Minimum Starting Rate: 15.94 - 15.94
Compensation Type: Hourly
Work Schedule: Other Monday and Tuesday, 10:30 a.m. - 7:00 p.m., Wednesday, Thursday, Friday 7:00 a.m.-3:30 p.m.
Work Hours: 40
Testing: No
Targeted Hire Date: 12/20/2021
Special Instructions: Please attach all required documents at time of application.This position requires on campus presence.
At Waubonsee, the health andsafety or our employees and students remains our top priority. Inaccordance with Governor Pritzker's COVID-19 Executive Order, all highereducation personnel and students are required to be vaccinated and provideproof of vaccination or undergo weekly COVID testing. Waubonsee CommunityCollege will provide onsite COVID testing beginning October 11, 2021.Individuals may opt to test offsite and will be required to provide testresults on a weekly basis.
EOE, including disability and veteran
Organization
Working at Waubonsee Community College
Waubonsee is not your average community college — and that’s how we like it.
We take pride in exceeding expectations, offering a top education to all students willing to work hard for their dreams. Waubonsee has top-ranked academic programs, a dynamic student population, a breadth of services and resources, and a growing campus network — all of which mean a richer college experience for you.
Mission Statement
Waubonsee Community College is a public, comprehensive community college that was organized in 1966, as mandated by the Illinois Community College Act, to provide education and training services for individuals in portions of Kane, Kendall, DeKalb, LaSalle and Will counties of District 516. The philosophy of Waubonsee Community College is based on the premise that education is the cornerstone of a literate, democratic society; that learning is a lifelong process; and that the pursuit of knowledge must be supported by institutional policies that demonstrate the values of accessibility, service, value, quality and innovation.
Vision
Waubonsee Community College opens the door of knowledge, sparks imaginations, and enlightens lives through learning. We welcome the diverse abilities, goals, and experiences of individuals standing on the threshold of discovery. Our success is defined by the dreams we help shape, the opportunities we help design, and the futures we help create.
Values
- Accessibility — We remove barriers to learning formed by time, geography, education, culture, experience or beliefs to provide a full range of quality educational opportunities for all who can benefit.
- Service — We view the world from the perspective of those we serve — anticipating needs and striving to exceed expectations while demonstrating a caring, knowledgeable, consistent connection with each individual every time they meet us.
- Value — We focus every resource directly on the search for learning, creating tangible benefits in everything we do.
- Quality — We constantly redefine what it means to be “the best,” seeking to improve in every area and exceed the expectations of those we serve.
- Innovation — We are actively engaged on the frontiers of education, continuously improving the learning environment for our students and communities.
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