Job location: Boca Raton

Employment Type: Full-time
Posted data: 2021-11-23
Req: REQ11878
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Position Summary:

The Office of Information Technology at Florida Atlantic University seeks scholars who are committed to supporting the learning needs of students from diverse backgrounds and to engaging communities underrepresented in higher education. Florida Atlantic University is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. Florida Atlantic University embodies a culture of strategic and collaborative community engagement that results in mutual benefit to the institution and the diverse internal and external communities that it serves.

With over 30,000 students from all 50 states and over 180 countries, 21 intercollegiate teams, 180 plus degree programs, and an administration that thrives on discovery and excellence, FAU is pushing the boundaries of higher education. Florida Atlantic's faculty and staff are trailblazers and innovators with a passion for finding creative solutions while advancing science, art, and technology in all disciplines. Our work environment is a hub of cultures from across the nation and the world, making FAU a place where collaboration flourishes.

Florida Atlantic University is seeking a Systems Analyst/Systems Programmer, Boca Raton, FL.

Summary of responsibilities include:

• Installations and Configurations: Implement and maintain single sign-on (SSO) infrastructure in the Development, Test, and Production Environments. The SSO infrastructure is composed of Shibboleth and CAS.

• Upgrades and Patching: Perform infrastructure upgrades. Apply routine patches to resolve issues, maintain supportability, and ensure security.

• Performance Tuning: Perform ongoing performance tuning and system resource optimization.

• Monitoring and Maintenance: Setup and respond to standardized alerts, perform regular log analysis, monitor and maintain systems to identify any issues. Maintain overall system health to maximize system uptime, and ensure delivery of service level objectives.

• Support: Work on customer support tickets and requests. Provide on-call support, assist project, development, security, and operations teams as required.

• Troubleshooting: Work with Development, DBA, Server, and Network Administrators to resolve application problems. Provide support for restoration of service and perform root cause analysis.

• Documentation: Develop documentation for assigned projects including installation guides, troubleshooting guides, run books etc.

• Best Practices: Utilize prior knowledge to remain up-to-date on the latest developments in the industry and guide project teams to follow industry best practices.

• Perform other duties as assigned by supervisor.

Minimum Qualifications:

Master's degree from an accredited institution and one year of appropriate experience; or Bachelor's degree from an accredited institution in an appropriate area of specialization and two years of appropriate experience is required.

Prior experience as a Windows or Linux Systems Engineer/Administrator required.

Configuration management experience using tools such as "Gitlab" required.

Experience running web single sign on solutions such as "Shibboleth" and "CAS" required.

Expertise managing multi-factor authentication services such as "Duo" required.

Salary:

$60,000 - $65,000

College or Department:

Office of Information Technology

Location:

Boca Raton

Work Days and Hours:

Monday - Friday, 8 a.m. - 5 p.m.

Application Deadline:

2021-11-30-08:00

Special Instructions to Applicant:

Individuals with disabilities requiring accommodation, please call 561-297-3057. 711

Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.

Successful completion of a background check, which may include a motor vehicle check, credit check, fingerprinting or additional screening, is required for the selected candidate prior to the start date.

A resume and a cover letter are required for this position. Make sure to attach these required documents in the Attachments section of the application. Any missing required documents may result in disqualification.