Description
University of Colorado | CU Anschutz Medical Campus

School of Medicine Dean’s Office, Community Practice Division

Patient Care Tech I-III – Family Medicine, Landmark

Health Care Tech I-III

Position #00791478 – Requisition #23841

* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *

The University of Colorado has a requirement for COVID-19 vaccinations and full completion thereof by 9/1/21 or upon start date.  Information regarding this requirement, and exemptions can be found at:

Anschutz: https://www.ucdenver.edu/docs/librariesprovider284/default-document-library/3000-general-admission/3012---covid-19-vaccination-requirement-and-compliance.pdf?sfvrsn=4e9df3ba_2

Denver: https://www.ucdenver.edu/coronavirus

Exemptions vary by campus location/department.

Campus/Unit-Specific Exemptions:

Anschutz Campus – Exemptions are allowed for medical or religious reasons.Denver Campus - Exemptions are allowed for medical, religious, or personal reasons.Consolidated/Central Services Administration – Will follow Anschutz policy on exemptions.

The University of Colorado Anschutz Medical Campus seeks individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty and staff of diverse backgrounds.

School of Medicine Dean’s Office, Community Practice Division has an opening for a full-time University Staff (unclassified) Health Care Tech I-III, Patient Care Tech I-III – Family Medicine, Landmark position.

The University of Colorado Anschutz Medical Campus is a public education, clinical and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges, and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care. Read CU Anschutz Quick Facts here.

Position Summary:

The Patient Care Tech I-III is responsible for providing patient care under the direction of a physician or another healthcare provider.  The PCT works to facilitate clinic workflow, assist patients, and ensure safe, seamless delivery of care for each patient.

Position Responsibilities & Essential Duties:

Essential Duties: 

• Accurately rooms patients, obtains & records vital signs, patient history, and reason for seeking care
• Accurately processes and records telephone messages in patient medical record and according to policy
• Assists in preparing prescription refills for providers and according to policy
• Maintains patient confidentiality, written and verbal
• Communicates effectively and in an attentive and manner with every patient encounter
• Verifies patient’s understanding of the purpose of the visit
• Accurately documents all care provided and procedures performed within the patient’s medical record
• Accurately records patient charges for medications, supplies, equipment, labs and procedures
• Provides patient care in a safe, comfortable, and private environment
• Assists the providers with patient education pertaining to their ongoing care:
• Normal laboratory and x-ray reports after provider review
• Diet and exercise
• Laboratory, radiology, or procedural preparations

Prepares and/or coordinates referrals as directed by the provider

Ensures mistakes or inconsistencies in medical record are corrected to reduce/eliminate errors.

Alerts provider when medical record is incomplete

Ensures medical record compliance by self-documentation attestation

Collects, organizes, and catalogs data for quality reporting

Assists in tracking patient follow-up and compliance

Performs other duties as assigned, such as assisting with orienting/training new employees, transporting equipment or patients, stocking shelves, and/or ordering supplies. 

Performs appropriate basic and/or routine regular delegated medical functions as directed and within appropriate scope of practice as inferred by knowledge, skill level, and CU clinic guidelines.

Additional Responsibilities:

• Must be able to recognize and respond appropriately to urgent/emergent situations according to protocols
• Maintains professional appearance and conduct at all times
• Cleans exam rooms and other patient care areas and high touch surfaces between each patient
• Maintains work areas, exam rooms, supplies, equipment, medications, immunizations
• Adheres to employer work practices, policies, and procedures, including office and state protocols
• Establishes and maintains effective working relationships with physicians, providers, staff, and management
• Effectively copes with fasted-paced environment and typical job stressors
• Documents work processes as required
• Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned, such as completing patient visit records, maintaining departmental logs, answering telephones, and taking messages, checking in patients, and scheduling patient appointments
• Must be able to travel to alternate locations as assigned

Required Skills:

Strong organizational and personal skillsStrong medical terminology knowledge and skillsStrong knowledge or CPT & ICD-10 proceduresStrong knowledge of value-based care and risk-based coding procedures in Primary CareStrong knowledge of medication and injection proceduresAbility to safely administer a variety of treatments and medications as directedAbility to use various types of equipment for examination and treatment proceduresAbility to accurately take and record vital signsAbility to accurately reconcile patient medicationsAbility to maintain quality control standardsAbility to identify problems and recommend solutionsAbility to adhere to all policies and procedures, including but not limited to standards for safety, attendance, punctuality, and personal appearance.

Other Required Skills:

Ability to effectively communicate at all levels, to include physicians, leadership, and staffAbility to work within large, complex healthcare systemsAbility to maintain confidentiality and communicate in person, by phone or in writingAbility to interpret, communicate and document with proper medical terminologyAbility to recognize/interpret the physical exam process and record exam detailsAbility to attest to computer proficiency and learn new computer applicationsAbility to keyboard/type, write legibly, and accurately record informationAbility to analyze and interpret dataAbility to organize workflow with particular focus on tracking patient care and improving patient flowAbility to maintain professional demeanorAbility to deal calmly and courteously with peopleAbility to deal with stressful situationsAbility to manage time and work tasksAbility to finish tasks in a timely mannerAbility to follow oral and written instructions and established proceduresAbility to multitask efficiently and effectivelyAbility to maintain accuracy and consistencyAbility to perform basic filing, office procedures and word processingAbility to adhere to all policies and procedures, including but not limited to standards for safety, attendance, punctuality, and personal appearance.Ability to work as an effective team member

Personal Relationships:

Must be able to establish and maintain effective working relationships with managers and colleaguesMust be able to maintain a high level of adaptability and excel with interpersonal skills

Internal Contacts:

Within DepartmentCross-departmentalPhysiciansAPPsStudentsManagementFacultyRisk ManagementSafety & Infection ControlMarketingBusiness Office

 

External Contacts:

• Patients
• Families
• Vendors
• Insurance Companies
• Regulatory Agencies
• Media
• Miscellaneous business partners, utilities, etc.
• Visitors
• Other healthcare agencies

Physical Requirements & Working Conditions:

The physical demands, work environment factors and mental functions described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Frequency:

• N= Not at all
• R= Rarely:  Less than once an hour
• O= Occasional:  1-4 times/hour or up to 1/3 of the shift
• F= Frequent:  5-12 times/hour or up to 2/3 of the shift
• C= Constant:  More than 2/3 of the shift

Activity

Frequency

Activity

Frequency

Stand

F

Push or pull with hands/arms

F

Walk

F

Lift hands above head

F

Walk on uneven &/or slippery surfaces

O

Climb or balance

O

Sit

F

Stoop, kneel, crouch, crawl, bend

F

Use of hands

F

Climb stairs

R

Forceful grip w/ hands

F

Talk

C

Reach w/ arms

F

Hear

C

Lifting up to 10 lbs

F

Work in outdoor weather conditions

R

Lifting up to 25 lbs

F

Awkward postures

O

Lifting up to 50 lbs

F

Close vision (20” or less)

C

Communicate

C

Distance vision (20’+)

C

Interpersonal skills

C

Peripheral vision

C

Ability to adjust focus

C

Depth perception

C

Work in a loud environment

O

 

 

• Position requires the ability to work in multiples spaces (on and off site)

Note:  This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this position. 

Qualifications
Minimum Qualifications:

Certification

Experience

Education

License

PCT I-III

First Year Nursing School

n/a

-Prerequisites completed for Nursing Program (2 Years post H.S. education)

-Med/Surg I

Proof of passing Med/Surg I and enrollment in an accredited Nursing

I

CNA

1 year experience in medical office/hospital setting

-Completion of accredited CAN program

-Certified as a Nurse Assistant (CNA)

Current License with the State of Colorado

I-II

PCT

1 year experience in medical office/hospital setting

Completion of accredited Patient Care Technician program and pass the National Center for Competency Testing Exam for Patient Care Technicians (i.e. NCCT)

 

Certification for PCT with the State of Colorado

II

EMT

1 year experience in medical office/hospital setting

Completion of accredited Emergency Medical Technician program and pass the National Certification Exam (i.e. NREMT)

 

Current License with the State of Colorado

II

Paramedic

1 year experience in medical office/hospital setting

Completion of accredited Paramedic Certification program and pass the National Certification Exam (i.e. NREMT)

 

Current License with the State of Colorado

III

 

*Please reference the below for further details in the chart above.

Minimum Education - One of the following:Completion of Medical Surgical Nursing One AND enrolled in an accredited Nursing ProgramCompletion of accredited Certified Nursing Assistant program and must pass both sections of the Certified Nursing Assistant/Nurse Aide competency evaluation examination (i.e. CNA Exam Completion of accredited Patient Care Technician program and pass the National Center for Competency Testing Exam for Patient Care Technicians (i.e. NCCT)Completion of accredited Emergency Medical Technician program and pass the National Certification Exam (i.e. NREMT)Completion of accredited Paramedic Certification program and pass the National Certification Exam (i.e. NREMT)

Minimum Experience:1 year experience in medical office/hospital settingLicensure /Certifications:Current License (Certification for PCT) with the State of Colorado for correlating education role: CNA/PCT/EMT/Paramedic certification (i.e. NCCT, NREMT). Proof of passing Med/Surg I and enrollment in an accredited Nursing Program Current healthcare provider level CPR certification*Will consider other related Health Care Certifications relevant to job in combination with related experience.

Combination of related education and experience may be considered.

Applicants must meet minimum qualifications at the time of hire.

PLEASE NOTE: Candidates will be responsible for travel expenses related to the interview process and any relocation expenses, if applicable.

Preferred Qualifications for All Levels:

Associates DegreeEPIC experienceBilingual, Spanish-speakingMS Office:  Outlook, Power Point, WordEPICKronos

Salary and Benefits:

The hiring range (or budgeted range) for the Patient Care Tech I begins at $36,360 to $40,104 per year.

The hiring range (or budgeted range) for the Patient Care Tech II begins at $39,108 to $43,128 per year.

The hiring range (or budgeted range) for the Patient Care Tech III begins at $42,012 to $46,332 per year.

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

The above salary range represents the University’s good faith and reasonable estimate of the rate at the time of posting.

This position is eligible for overtime compensation.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

 Benefits: https://www.cu.edu/employee-services/benefits

Total Compensation Calculator: http://www.cu.edu/node/153125

Diversity and Equity:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@ucdenver.edu.

The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Job Category: Health Care
Primary Location: Aurora
Schedule: Full-time
Posting Date: Nov 22, 2021
Unposting Date: Ongoing