Front Desk Coordinator, Office of Academic Affairs Georgetown University Law Center

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.

Requirements

Front Desk Coordinator, Office of Academic Affairs - Georgetown University Law Center

Georgetown Law's Office of Academic Affairs provides academic resources and support to J.D. students and faculty. OAA leads the Law Center's curricular planning, course scheduling, and academic policy development. OAA academic advisors are available to assist students with planning their course-load to maximize their time here at the Law Center and prepare them for the legal field.

The Front Desk Coordinator is the face of the Office of Academic Affairs, offering a friendly and helpful touchpoint for our faculty and student constituents and other visitors while providing critical support to our academic advisors and course scheduling and adjunct services teams. They provide computing, technical, research, clerical and administrative support to Office staff member and offer consistent, professional, and timely assistance to the staff, students, faculty, and visitors to this office. They support the advising team in managing student appointment scheduling and assisting with communications, and support the other staff on the course scheduling and adjunct services teams.

Reporting to the Executive Director for Academic Advising, and ensuring timely, accurate assistance to students and faculty and effective coordination with our colleagues across the Law Center and University, the Front Desk Coordinator has duties that include but are not limited to:

Reception

• Opens and closes the office
• Greets walk-in traffic and directs appropriately
• Answers the phone and manages voicemail
• Ensures appropriate sanitation of spaces
• Prints and prepares materials for Office staff and faculty as requested
• Assists with scheduling meetings and requests to use the conference room
• Assists with room reservations and technical support requests

Student Advising Support

• Sets up Zoom appointments and emails confirmations
• Assists with advising appointment scheduling requests
• Tracks appointment requests and communicates with advising team regarding needs
• Runs advising number reports
• Pulls student information and maintains confidentiality

Communications

• Directs inquiries from faculty and students, responds to frequently asked questions, and helps to manage the flow of requests, whether received in-person, by phone, or by email
• Sends messages on behalf of Executive Directors and Directors to students and faculty
• Proofreads and prints letters and correspondence
• Prepares simple messages and flyers

Qualifications

• High school diploma
• Up to 2 years of relevant experience
• Strong organizational, oral, and written skills
• Demonstrated interpersonal skills
• Commitment to working with a diverse student body and faculty
• Attention to detail
• Ability to effectively serve diverse personalities, maintain poise and professional demeanor, act with diplomacy and tact, and exercise sound judgment and discretion when dealing with confidential and sensitive information in what can be a highly pressured environment

Preferred qualifications

• Bachelor's degree
• Experience in event and meeting planning
• Proficient in use of Microsoft Office applications, including Word and Excel, as well as Google applications
• Familiarity with laser printers, scanners and photocopiers
• Facility with Zoom and experience with other educational technologies

Work Mode: Hybrid 3 Days. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation. Complete details about Georgetown University's mode of work designations for staff and AAP positions can be found on the Department of Human Resources Mode of Work Designation.

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a wide variety of comprehensive and competitive benefits. Benefits packages include comprehensive health, dental and vision plans, disability and life insurance coverage, retirement savings programs, tuition assistance, voluntary insurance options (including group legal, accident, and critical illness), and much more. Whatever your need, the Office of Faculty and Staff Benefits will be standing by to support you. You can learn more about the benefits offered to eligible faculty and staff at https://benefits.georgetown.edu or view the online interactive benefits guide for more information.


To apply, visit https://apptrkr.com/2656775





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