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Mail Clerk I (Contributing)

Employer: University of North Carolina at Greensboro
Location: Greensboro, NC

Administrative Jobs: Institutional & Business Affairs, Auxiliary Services, Clerical & Administrative Support
Employment Type: Full Time
Institution Type: Four-Year Institution

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Job Details
Organization

Job Details

Requisition Number:

S2305

Position Number:

003387

Position Classification Title:

Administrative Support Associate

Functional Title:

Mail Clerk I (Contributing)

Position Type:

Staff

University Information:

UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master’s and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit uncg.edu and follow UNCG on Facebook, Twitter, and Instagram.

Primary Purpose of the Organizational Unit:

The Business Center is located in Moran Commons, Room 106, and is comprised of Spartan Mail, the SpartanCard Center, and Passport Services.

Spartan Mail is a fully functional US Post Office (Contract Postal Unit), providing efficient processing and distribution of residential students, faculty, staff, departmental, bulk, and international mail.
The SpartanCard Center provides an interactive campus ID Card that connects students, faculty, and staff to services utilizing a variety of technologies while allowing both financial and access transactions. The SpartanCard Center is also responsible for managing and maintaining the Transact system, which provides campus with contactless, credential-based access, and integrated payment options.
Passport Services is an officially designated US Passport Acceptance Facility and provides a convenient location for UNCG community members to apply for or update a U.S. passport.

Position Summary:

This position will be primarily responsible for:

receiving, sorting, and assigning incoming mail and packages from the U.S. Postal Service, UPS, FedEx, and other couriers
collecting outgoing mail and packages for mail service/courier pick-up

Minimum Qualifications:

HIGH SCHOOL DIPLOMA OR EQUIVALENCY; OR DEMONSTRATED POSSESSION OF THE COMPETENCIES NECESSARY TO PERFORM THE WORK.

Additional Required Certifications, Licensures, and Certificates:

Valid, Unrestricted Driver’s License

Preferred Qualifications:

High School Diploma or Equivalency; Or demonstrated possession of the competencies necessary to perform the work; Experience with and understanding of current tablet and/or handheld technology; Strong ability to communicate ideas and concepts clearly in an audience-appropriate manner

Alternate Option:

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Special Instructions to Applicants:

Applicants must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail for your qualifications to be considered.
Applicants are required to upload the following documents with their electronic application:

Resume
Cover Letter
List of References

Applicants are required to upload a list of references of at least three (3) professional references that includes:

Name
Company Name
Type of reference (Professional, Supervisor, Colleague, Academic or Personal). One (1) of those references will need to be a current or previous supervisor.
Email Address
Contact Phone Number

Applications are not successfully submitted until an online confirmation number has been received at the end of the application process.

Recruitment Range:

$31,200

Org #-Department:

Postal Services - 57603

Work Hours of Position:

8 AM - 5 PM, M-F

Number of Months per Year:

Job Family:

Administrative & Managerial

Career Banded Title:

Administrative Support Associate

Open Date:

11/19/2021

Close Date:

12/15/2021

FTE :

1.000

FLSA:

Non-Exempt

Salary Grade Equivalency:

Key Responsibility:

Mail/Package Handling, Assignment, & Delivery

Essential Tasks:

Receive and sort all incoming mail and packages to be assigned and/or delivered to the correct customer
Process mail daily that needs to be returned or forwarded
Capture legible signatures for all student parcel pick-ups
Adhere to safe loading, unloading, and driving habits at all times

Key Responsibility:

Teamwork

Essential Tasks:

Works collaboratively with teammates assuring work is completed in order to meet customer needs and service requirements
Maintain cleanliness of mail delivery vehicles and work area

Key Responsibility:

Customer Service

Essential Tasks:

Demonstrates the Campus Enterprises commitment to customer service at all times
Help customers resolve issues related to postal services, using active listening to assess their needs

Competency:

Communication - Verbal

Competency Description:

Communicates routine and general information to staff, clients, and/or public about standard services, processes, and procedures using prescribed or established guidelines. Screens and directs clients /visitors to appropriate sources.

Competency Level:

Contributing

Competency:

Communication - Written

Competency Description:

Gathers readily available information from office records to draft e-mails, memos, and other documents. Proofreads documents for grammar, spelling, punctuation, and basic formatting. Provides answers to requests for general information in written format.

Competency Level:

Contributing

Competency:

Office Technology

Competency Description:

Uses a variety of office equipment information systems (e.g. telephone, computer with standard software, fax, copier, etc.) to access, input, and verify standard information. Operates and performs tasks to maintain equipment with a general understanding of its capabilities.

Competency Level:

Contributing

Competency:

Work Coordination

Competency Description:

Coordinates tasks and establishes priorities in response to workflow of the office or work unit.

Competency Level:

Contributing

Competency:

Problem Solving

Competency Description:

Identifies and recognizes problems that have established precedents and limited impact. Refers non-standard questions and problems to higher levels.

Competency Level:

Contributing

Competency:

Knowledge - Program

Competency Description:

Understands general operation of functional unit, including knowledge of staff and program responsibilities. Applies knowledge or reference material necessary to provide answers to “frequently asked questions”. Uses general knowledge of program procedures, methods, and practices to refer clients to resources.

Competency Level:

Contributing

Competency:

Information/Records Administration

Competency Description:

Uses established filing and data systems, functions, and/or procedures. Reviews data and information for completeness and accuracy using standard guidelines.

Competency Level:

Contributing

Physical Effort:

Hand Movement-Repetitive Motions - 0, Hand Movement-Grasping - O, Holding - O, Finger Dexterity - O, Reading - F, Writing - O, Vision-Visual inspection - F, Hearing - F, Talking - F, Standing - C, Walking - F, Lifting-0-30 lbs. - F, Lifting-30-60 lbs. - O, Lifting-60-90 lbs. - R, Lifting-90 plus lbs. - R, Pushing/Pulling - F, Climbing-Stairs - O, Bending - F, Squatting - R, Reaching - F

Work Environment:

Driving - Car/Truck - O, Night/Dark - O, Inside - C, Outside - O, Overtime - R

Organization

UNCG at a Glance

Founded in 1891, The University of North Carolina at Greensboro is the largest and most diverse state university in the Piedmont Triad. Standing apart from other universities, the UNCG community is joined together by a shared value: We define excellence not only by the people we attract, but by the meaningful contributions they make.

With more than 19,400 students and 2,500 faculty and staff, UNCG is the largest state university in the Piedmont Triad and has an annual economic impact of more than $1 billion. The campus has grown to include 30 residence halls and 30 academic buildings on 210 acres.

UNCG takes pride in being a learner-centered public research university. The College of Arts & Sciences and seven professional schools offer 79 undergraduate majors, 65 master's programs and 30 doctoral programs.

The university holds two classifications from the Carnegie Foundation for the Advancement of Teaching, as a “research university with high research activity” and for “community engagement” in curriculum, outreach and partnerships. More than $35 million in grants and contracts for research and creative activity are awarded to faculty members annually. Among the most prominent of UNCG's research initiatives are the Gateway University Research Park and the Joint School of Nanoscience and Nanoengineering. Both are partnerships with North Carolina Agricultural and Technical State University.

Globalization of the curriculum has expanded opportunities for international education, through new programs such as the UNC Exchange Program and the Lloyd International Honors College. In addition, innovative signature programs such as Building Entrepreneurial Learning for Life (BELL), Communication Across the Curriculum, Undergraduate Research and Freshman Seminars enhance the student experience.

As a cultural leader, UNCG offers concerts, lectures, dance and theater performances, exhibitions at the internationally known Weatherspoon Art Museum and readings by nationally known authors. In athletics, Spartan teams compete in nine women's and nine men's sports in Division I of the National Collegiate Athletic Association. With ethnic minority students making up 26 percent of the student body, UNCG is the most diverse of the UNC system's historically white campuses.

Although much has changed, some things remain the same. The university motto — “Service” — continues to be a guiding principle put into practice through all aspects of university life.

UNCG Schools and College of Arts & Sciences

The University's Academic Affairs Division consists of seven academic schools, the College of Arts & Sciences, the Graduate School and the Lloyd International Honors College. The names below are the ones currently in use. In some cases, the names have changed since the academic units were founded. The schools and their dates of establishment are: Graduate School 1921-22;College of Arts & Sciences 1969, Lloyd International Honors College 2005, Joint School of Nanoscience & Nanoengineering 2007, Joseph M. Bryan School of Business & Economics 1969, School of Education 1921, School of Health and Human Sciences 2011, School of Music, Theatre and Dance 2010, and School of Nursing 1966.

Achievements & Accolades

UNCG is garnering national attention and awards for its challenging academic programs, supportive environment and engaged community. Take a look at some of our latest accomplishments and meaningful contributions on campus, in the community and around the globe. Curious about more accolades, achievements, our student body, faculty and staff excellence and other signs of our success? Find out more at UNCG Now: http://newsandfeatures.uncg.edu/.

Challenging Academic Programs

U.S. News & World Report ranked three UNCG online programs among the best in the nation in the 2015 list of Best Online Programs.

UNCG’s slate of online programs has earned a top 10 ranking for affordability from BestColleges.com.

The graduate program in the Department of Human Development and Family Studies has earned a Top 10 ranking by the The HDFS Report.

Supportive Environment

UNCG is a Military Friendly School for the fourth straight year, putting it in the top 15 percent of colleges and universities nationwide that are doing the most to support veterans and ensure their success.

UNCG is ranked among the best colleges for your money nationwide by College Factual, a new site that guides students through the college selection process.

The Education Trust singles out UNCG among the nation’s universities for its success at closing the gap in graduation rates between black and white students.

Engaged Community

For the fifth year in a row, UNCG has earned the “Tree Campus USA” designation for promoting healthy trees and encouraging the spirit of conservation.

UNCG’s innovative dynamic mailbox system has been honored as one of University Business Magazine’s Models of Efficiency.

For the eighth consecutive year, UNCG is highlighted on Washington Monthly’s list of American universities that contribute most to the public good.

Careers at UNCG

UNCG is committed to the creation of an inclusive, collaborative and responsive university by attracting, retaining and developing a diverse community of talented individuals in support of the university's mission.

Company info

Website: https://spartantalent.uncg.edu/
Telephone: 336-334-5009
Location: 723 Kenilworth Street
Greensboro
NC
27402
US

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