Ticket Office Sales Representative (Accounting Clerk)

Job No: 506839
Work Type:
Locations: San Diego
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Athletics, Temporary, Full Time


Position Summary

Under the direct supervision of the Associate Athletic Director of Ticket Operations and the lead of the Assistant Athletic Director of Ticket Operations, the Ticket Office Sales Representative provides customer service and ticket sales duties in person and via the telephone. Customer base includes current season ticket holders, SDSU students, SDSU faculty/staff, and the general public.

For more information regarding Athletics, click here.

This is a full time (1.0 time-base), benefits eligible, temporary position anticipated to end on or before June 30, 2022, with the possibility of reappointment. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

The individual hired into this role will work on campus at SDSU in San Diego.

Education and Experience

Working knowledge of mathematical and general office methods, practices, and procedures. Ability to learn basic financial record-keeping methods, procedures, and practices; make mathematical calculations with speed and accuracy; maintain files and records; follow oral and written directions; communicate effectively with others; read, understand, and apply rules and regulations; and use current computer word processing and spreadsheet software programs, web browsers, integrated financial systems and/or other types of records management systems, such as student accounting, cashiering and student financial aid to complete tasks. Read and write English at a level appropriate to the position.

Preferred Qualifications

• One year of experience working in an athletics ticket office
• One year of customer service experience
• One year of cash handling experience in a ticket office
• Proficiency with Microsoft Word & Excel
• Some experience with Ticketmaster
• Ability to travel to away games for various sports

Specialized Skills

• Must have ticket office/ticket sales and cash handling experience
• Strong customer service skills
• Effective interpersonal and verbal/writing skills

Compliance with all NCAA, conference, and San Diego State University rules, policies and procedures is of paramount importance to the university. All position responsibilities should be carried out in full compliance with all such rules and regulations.

Compensation and Benefits

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. Starting salary upon appointment is not expected to exceed $2,912 per month.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

CSU Classification Salary Range: $2,912- $4,225 per month.

SDSU COVID-19 Vaccine Policy

In accordance with the California State University systemwide policy, students, faculty, and staff must be fully vaccinated against COVID-19 or provide a valid medical or religious exemption in order to access campus. An individual is considered fully vaccinated two weeks after their second dose of a two-shot vaccine or two weeks after the first dose of a single-shot vaccine.

The individual hired into this role will be required to submit their completed vaccination documentation to the university's secure online health portal prior to beginning work. Individuals with an approved medical or religious exemption on file with the university will be required to participate in SDSU's COVID-19 testing program.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on December 6, 2021. To receive full consideration, apply by December 5, 2021. The position will remain open until filled.

University employees that have direct job responsibilities involving intercollegiate athletics are expected to have knowledge and understanding of NCAA, conference and University rules, policies and procedures governing intercollegiate athletics. Additionally, he or she is required to notify the appropriate personnel of any knowledge of, or should have known of, any violation or suspected violation of NCAA, conference, or University regulations.

The person holding this position is considered a ‘mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.

Applicants with disabilities and applicants who require assistance completing an application may contact Jasleen Aguilar at jyaguilar@sdsu.edu or 619-594-9392.



Advertised: Nov 18, 2021 (9:00 AM)
Applications Close: Open until filled

To apply, visit https://careers.sdsu.edu/en-us/job/506839/ticket-office-sales-representative-accounting-clerk







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