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Operations Coordinator (Business Services Senior Professional)

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Description
University of Colorado | CU Anschutz Medical Campus

School of Medicine, Department of Anesthesiology

Operations Coordinator (Business Services Senior Professional)

Position #00787335 – Requisition #23721

* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *

The University of Colorado has a requirement for COVID-19 vaccinations and full completion thereof by 9/1/21 or upon start date.  Information regarding this requirement, and exemptions can be found at:

Anschutz: https://www.ucdenver.edu/docs/librariesprovider284/default-document-library/3000-general-admission/3012---covid-19-vaccination-requirement-and-compliance.pdf?sfvrsn=4e9df3ba_2

Denver: https://www.ucdenver.edu/coronavirus

Exemptions vary by campus location/department.

Campus/Unit-Specific Exemptions:

    Anschutz Campus – Exemptions are allowed for medical or religious reasons.Denver Campus - Exemptions are allowed for medical, religious, or personal reasons.Consolidated/Central Services Administration – Will follow Anschutz policy on exemptions.
The University of Colorado Anschutz Medical Campus seeks individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty and staff of diverse backgrounds.

The Department of Anesthesiology has an opening for a full-time University Staff (unclassified) Operations Coordinator (Business Services Senior Professional) position.

The University of Colorado Anschutz Medical Campus is a public education, clinical and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges, and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care. Read CU Anschutz Quick Facts here.

Jobs in this career family provide general business operations of the organization or a combination of operational responsibilities covering multiple career families.  Functions include institutional research, statistical analysis, policy development and review, strategic planning and broad unit business operations such as parking and transportation services, risk management, childcare services, real estate and property management, retail services or job responsibilities that combine fiscal, HR and operational management responsibilities.

Senior Professionals are responsible for exercising discretion, analytical skill, personal accountability, and responsibility in a wide range of areas including academic, administrative, managerial and student services functions. Work involves creating, integrating, applying, and sharing knowledge directly related to a professional field.  Work is performed fully independently.

Position Description:

The Department of Anesthesiology is seeking applicants for Operations Coordinator. This full-time, University Staff (Unclassified) position will work closely with the Director of Finance and Administration (DFA), HR & Faculty Affairs Program Manager, Adult APP Directors, and other Departmental leadership to support the operational needs of the four Adult APP Teams which are comprised of over 120 CRNAs, CAAs, NPs, and PAs who support the clinical mission in the Department of Anesthesiology. The four Adult APP Teams are: CRNAs/CAAs, Acute Pain Services (APS), Pre-Procedure Services (PPS), and Chronic Pain.

The Operations Coordinator is responsible for planning, organizing, and assisting with the clinical and business activities of the Adult APP Teams, ensuring compliance with all internal and external policies and procedures that govern the Department’s efforts. The Operations Coordinator assists with fiscal affairs, human resources, and day-to-day operations in support of the Department’s and School of Medicine’s missions and goals specific to the APPs.

A successful Operations Coordinator will provide high quality, creative, and solutions-oriented support to the Adult APP Teams. The position will be responsible for having a deep understanding of the operations of the APP Teams to include scheduling requirements, compensation structure, financial structures and budgeting, and evaluation structure and reporting. Additionally, the Operations Coordinator will assist project teams created specifically for the Adult APPs, time management and budgeting, and ensuring delivery of quality solutions that meet established expectations. For project-related tasks, the Operations Coordinator will work closely with the Department’s Special Projects Coordinator to define project scopes, set expectations, manage issues, and establish work structures that fit into an iterative project management methodology.

To be successful in this role, the ideal candidate must understand the importance of grounding their decisions in policy, best practice, and consistency. While new and creative ideas regarding operations of the team are encouraged and accepted, those ideas must be rooted in compliance and equity for all team members.

Examples of Work Performed:

    Work in conjunction with APP and Department leadership to execute strategies and processes to drive the strategic plan and vision of the Adult APP Teams and ensure goals, standards, and objectives are in alignment with the Department’s overall strategic planAssist with the day-to-day operations of the Adult APP Teams at all clinical locations to include managing aspects of a complex scheduling system in Qgenda which includes various call and incentivized shifts; coordinating requests for FMLA, FTE changes, etc.; and assisting with compensation and budget planning and revisions. This is done in collaboration with Departmental leadership.Assist with the development of administrative policies, procedures, and guidelines specific to the Adult APP Teams, working with the Department’s HR Manager and University Legal and Risk Management to ensure complianceAssist APP Leadership with developing and executing appropriate, efficient, and timely annual 360 evaluation processPlan, implement, and execute business, operational and clinical projects in conjunction with the Special Projects Coordinator at the request of APP and Departmental leadership; develop a process to track and report on progress and accomplishments specific to individual APP-related projects Monitor budgets that are complex in nature; allocate shared resources and track expenditures; prepare reports detailing the status of the budget and compliance to any requirements as specified by funding sources; accomplish financial objectives by forecasting requirements, preparing budget, scheduling expenditures, analyzing variances, and initiating corrective action. This will be done in collaboration with the Clinical Business Manager and Finance, Procurement, and Contracts Lead. Coordinate salary allocations that are complex in nature, working closely with the Department’s Payroll & Compensation Specialist to ensure accuracy and timeliness of both salary funding distributions, as well as incentivized shift payments.Serve as work lead for APP Team-specific projects; establish work plan responsibilities and scope of authority for project stakeholdersExecute effective communications strategies amongst APP Teams and stakeholders Work with APP and Administrative Leadership to develop an evaluation method to assess APP Teams’ strengths and areas for improvementWork closely with the Administrative Assistant IIIs for the APP Teams to ensure all APPs’ administrative needs (i.e. purchasing, reimbursements, credentialing, etc.) are being met in a timely manner. Coordinate with APP Leadership regarding the creation and implementation of various policies, handbooks, guidelines, etc. that will be maintained on the Department’s Intranet.
Supervision Received:

Supervision will be by the Clinical Business Manager.

Supervision Exercised:

None

This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.



Qualifications
Minimum Qualifications:

    A bachelor’s degree in business, business administration, finance, social sciences, healthcare administration, public administration, communications, information systems, or a directly related field from an accredited institution Two (2) years of professional level experience supporting the operations of a program or team
Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.

Required: Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

    Experience working in a healthcare clinic or medical field in an administrative capacityExperience utilizing and/or managing complex scheduling systems such as Qgenda Experience working in higher education and/or academic medicine and in large settingsExperience with financial forecasting and/or analysis, budget analysis, and/or management concepts
Competencies:

    Strong and effective presentation and communication skills, both oral and written.Ability to quickly establish and maintain effective working relationships with employees at all levels throughout the institution.Ability to support multiple projects simultaneously while effectively managing time and prioritizing tasks. Outstanding customer service skills.Demonstrated commitment to advance diversity and inclusion.Proven ability to work with all levels of staff and leadership Ability to work with a high degree of independence and latitude
Salary and Benefits:

The salary range (or hiring range) for this position has been established at $48,137 - $61,000.

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

The above salary range (or hiring range) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

This position is not eligible for overtime compensation.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Benefits: https://www.cu.edu/employee-services/benefits

Total Compensation Calculator: http://www.cu.edu/node/153125

Diversity and Equity:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected].

The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.



Job Category: Business Services
Primary Location: Aurora
Schedule: Full-time
Posting Date: Nov 16, 2021
Unposting Date: Ongoing
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