Prin Ofc & Admin Specialist - Rochester Bookstore Location:
Regular Full/Part Time:
Full-Time Job ID:
About the Job
Description of Position
The Principle Office and Administrative Specialist is responsible for assisting the Rochester Bookstore Manager with the daily operations of the bookstore, maintaining specialty merchandise for other bookstore departments, assisting with all aspects of inventory upkeep and providing excellent customer service.
The position reports directly to the Rochester Bookstore Manager.
50% Provide customer service:
o Assist customers with questions regarding merchandise.
o Handle special orders for requested merchandise.
o Assist with filling, charging and shipping of phone and web orders.
o Assist customers with technology questions and purchases.
25% Assist bookstore manager with operations of the retail floor:
o Receive merchandise that arrives in the store.
o Maintain inventories, vendor returns and inter-store transfers.
20% Operate and maintain POS and inventory management system:
o Assist with opening and closing duties of the bookstore.
o Operate the POS cash register.
o Prepare documentation of sales and cash reconciliation for accounting.
o Troubleshoot software/technical problems.
5% Miscellaneous duties as assigned:
o Assist with marketing promotions.
o Complete Apple sales trainings (ongoing).
o Assist system campus stores as needed.
Essential Functions of the Position
• Assist manager with day-to-day activities in the bookstore.
• Operate and maintain databases, assist with open and closing duties, and prepare daily accounting documentation.
• Provide excellent customer service: cashiering, responding to inquiries and troubleshooting (including communication with the system campus stores).
• Merchandise handling: receiving, merchandising, sales, and transfers.
Anticipated Hourly rate range: $17.03 - $23.50
Work is performed mainly in a retail store and office setting.
• High School Diploma/GED and two years of related office and administrative experience. Training/education may be substituted for some of the years of experience. Computer experience required. Specific knowledge/skills may be required.
Knowledge, Skills and Abilities
• Knowledge of Point-of-sale computer system.
• Customer service skills.
• Ability to communicate effectively.
• Knowledge of merchandise handling.
How To Apply
Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a cover letter and resume.
Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.
To request an accommodation during the application process, please e-mail [email protected] or call (612) 624-UOHR (8647).
The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.
The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.
Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.
Please note: All employees at the University of Minnesota are required to report complete vaccination against COVID-19 or submit documentation requesting a medical or religious exemption on their first day of employment. To learn more, please visit the University's COVID-19 Response webpage.
About the U of M
The University of Minnesota Rochester (UMR)
The University of Minnesota Rochester (UMR) offers distinctive health sciences education to prepare students for a broad spectrum of current and emerging careers, ranging from patient care to pure and applied research. Serving more than 750 students in the heart of downtown Rochester, UMR is "recoding the DNA of learning" through individualized experience, personal growth, community engagement, and an integrated health sciences curriculum for tomorrow's health professionals.