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Student Services Specialist

Fayetteville State University
Fayetteville, NC

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Administrative Jobs
Student Affairs, Student Activities & Services
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Position Title::

Student Services Specialist

Position Number::


Full-time or Part-time::

Full Time


Student Affairs

Posting Number::




Job Category::


Hiring Range::

$35,702.00 - $44,628.00

Minimum salary::


Maximum salary::


Overall Position Competency::


Description of primary duties and responsibilities::

Primary Purpose of the Organizational Unit:

The mission of Rudolph Jones Student Center is to provide a dynamic and inclusive experience where quality facilities and services meet engaging programs and activities centered on helping students excel well beyond graduation.

Description of Work Continued::

Primary Purpose of the Position

The Assistant Director for Evening & Weekend Programs is an integral part of the daily operations of the Rudolph Jones Student Center. The Assistant Director oversees the Student Center facility and activities held during evenings and weekend hours in accordance with the university’s policies and procedures and coordinates, advises, and supervises the student programming board, Weekend Activities Committee (WAC). This person is also responsible for strategic program planning, marketing, execution, and assessment to align with student growth and development that will engage students out of the classroom. Other responsibilities include managing the budgets for WAC programming, as well as developing and maintaining a consistent print and online media presence and additional administrative functions related to programmatic efforts of the Department and University. The Assistant Director for Evening & Weekend Programs will provide ongoing leadership within the RJSC and work collaboratively with facilities staff to ensure meeting / event space cleanliness, operational status, and setup. He / She will also assist with support of general reservations, risk management, inventory control, customer service initiatives, and other projects as needed in support of the mission of the Rudolph Jones Student Center and Student Engagement Office within the Division of Student Affairs.

Minimum Education and Experience Requirements::

Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Knowledge skills and abilities::

•Knowledge of facility operations and conference planning while being an excellent communicator and attentive to detail;
•Knowledge and skill with computer applications such as reservations software, word processing, and electronic mail is essential;
•Knowledge of staff development and learning;
•Knowledge of equipment used in presentation of events;
•Demonstrated knowledge and experience in managing events;
•Demonstrated abilities in management, event planning, and full-time staff supervision;
•Ability to work as part of a team to assess structural deficiencies and implement effective organizational solutions;
•Ability to assess individual students’ needs to design and implement training that is intentional, measurable, and a clear benefit to both the employer and the employee;
•Ability to manage multiple projects with competing deadlines and identify and manage risk during events is essential.
•Experience in a college/university setting, with special preference for work experience in a college union;
•Experience with managing student employees in an environment committed to student learning
•Requires a high level of interaction to challenge, support, and develop college students.
•Requires a high level of both independent and collaborative work.

Preferred Qualifications::

Master’s degree with preference in the fields of College Student Personnel, Parks and Recreation, or related field. Three (3) to five (5) years of experience with working in a student center/union or parks and recreation, preferably in a university college union setting.

Closing Date::


Open Until Filled::


Other Information:

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

EEO Statement::

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Veteran's Statement:

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

Quick Link:


Working at Fayetteville State University

Fayetteville State University (FSU) is a member of the prestigious University of North Carolina System. Situated in southeastern North Carolina, FSU prides itself in being in one of the most diverse cities in the country and neighbor to one of the nation’s largest military installations – Fort Bragg.

FSU has a rich history that serves as genesis for its current status as a leading institution of higher learning. A year after the Civil War ended, the Phillips School provided primary education to Fayetteville’s black citizens, and the Sumner School provided intermediate education for this population. The two schools were consolidated in 1869 and dedicated in April of that year as the Howard School, in honor of the Freedman’s Bureau chief General O.O. Howard. Seven prominent African-American men pooled $136 to purchase two lots for the first building that housed the Howard School. Robert Harris was named the first principal of the Howard School.

In 1877, the Howard School became not just the first public normal school for African Americans in North Carolina but also the first state-sponsored institution for the education of African-American teachers in the South. It was renamed the State Colored Normal School in Fayetteville that year, Fayetteville State Teachers College in 1939, Fayetteville State College in 1963, and Fayetteville State University in 1969.

While FSU’s roots are as a teacher education institution, it now offers nearly 70 degrees at the baccalaureate, masters and doctoral levels. Many of the programs are accredited by the top agencies. The university’s School of Business and Economics is endorsed by the Association to Advance Collegiate Schools of Business (AACSB). AACSB is one of the most prestigious and rigorous accrediting bodies for business programs in higher education. Currently, less than one-third of U.S. business programs and only 15% of the world's business programs have earned AACSB accreditation. Receipt of this distinguished accreditation provides evidence that FSU’s School of Business and Economics has established itself as a leader among business schools. Additionally, the Master of Business Administration program has been cited by U.S. News and World Report and The Princeton Review as one of the best graduate business school programs in the country. The Department of Criminal Justice is accredited by the Academy of Criminal Justice Sciences (ACJS). FSU’s criminal justice program is the only such program in North Carolina to hold ACJS certification.

FSU is rapidly becoming a center for research and technology. In spring 2010, the university, in conjunction with the University of North Carolina at Pembroke, cut the ribbon on the Southeastern North Carolina Regional Microanalytical and Imaging Center. The center is home to the electron microprobe, an advanced imaging tool that magnifies objects up to 300,000 times.

FSU is a partner in the community. The institution has formulated a strong relationship with the local municipality and with civic and social organizations in the area. The institution enjoys its partnership with its military neighbors. In the coming years, as a result of Base Realignment
and Closure (BRAC), Fort Bragg will be home to more than 50,000 soldiers and some of the nation’s top military brass. To address their educational needs, FSU has implemented a degree in intelligence studies with plans to offer more academic programs with the military in mind.

Students who come to FSU know they will be learning in a nurturing environment from some of the top scholars in their respective fields. As they matriculate, they know their degrees will prepare them to be 21st century global scholars, change agents, and contributing members of society.

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