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Assistant Director of Admissions, Pre-College Programs, School of Continuing Studies

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Assistant Director of Admissions for Pre-College Programs, School of Continuing Studies Georgetown University

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.

Requirements

Assistant Director of Admissions for Pre-College Programs, School of Continuing Studies - Georgetown University

Georgetown's School of Continuing Studies (SCS) seeks to foster a collaborative, innovative, and student-first culture shaped by Georgetown's Jesuit heritage and values. SCS endeavors to be a center of innovation and growth within the University by introducing academic programs that respond to emerging and evolving needs in the economy and society. When you join our team at SCS, you become part of a thriving ecosystem of staff and faculty committed to inspiring students to seek something greater in their lives and careers.

The Assistant Director of Admissions, Pre-College Programs carries out recruitment and admissions related activities for the Georgetown University School of Continuing Studies (Georgetown SCS) programs, as well as planning the strategic vision of recruitment for summer, high school, and visiting non-degree students. They direct and implement admissions recruitment plans specific to the SCS expanded summer and high school program offerings; and manage the creation of a customized relationship-based advising for programs assigned by the Director of Admissions and Executive Director of Enrollment Management, in partnership with the summer and high school programs department. The Assistant Director proactively seeks out and counsels' prospective applicants on the admissions process and opportunities for study at Georgetown in one-on-one admissions counseling to diverse populations; and reviews and issues scholarship awards to high school students entering our summer, year-round, and unique population programs. Reporting to the Director of Admissions, the Assistant Director of Admissions, Pre-College Programs has duties that include but are not limited to:

Program Recruitment Management
  • Manage the recruitment process for all summer and high school programs.
  • Manage admissions and enrollment process for visiting non-degree program.
  • Lead the development of a recruitment plan and strategy for enrollment growth.
  • Manage the workflow for the admissions cycle for all summer, high school, and visiting non-degree programs.
  • Meet quantitative goals on metrics including ratios of inquiries to completed applications, started applications to completed applications, timeliness of response to email, number of applications processed, and more.
  • Provide a high level of customer service and customer satisfaction.
  • Proactively seek out and counsel prospective applicants.
  • Build relationships with industry firms and organizations to provide information about SCS programs.
  • Communicate by email, phone, and in-person to all applicants with incomplete applications; with the goal of assisting students as they navigate the admissions process and facilitating completion and submission of applications.
  • Learn continuously about SCS programs to provide accurate information to inquiries through phone, email, walk-ins, or open houses.
  • Present at information sessions, open houses, recruitment fairs, and conferences.
  • Respond in a timely manner to inquiries to provide detailed and accurate information about SCS program offerings and the application process.
  • Facilitate timely admission decisions by programs and communicate decisions to applicants.
  • Advise the Director of Admissions and Executive Director of Enrollment Management on trends and data regarding inquiries and applicants.
  • Award scholarships to qualified applicants.


Information Collection, Documentation, and Technology
  • Create and maintain applicant files, communication records, and checklists, ensuring that the university remain in compliance with federal regulations and internal policies, such as the Document Retention Policy.
  • Record inquiry data in appropriate systems.
  • Communicate with summer and high school teams to keep them apprised of the status of applications.
  • Manage data entry of application information into the appropriate systems and maintain the accuracy of databases used for prospects, admissions, and student records.
  • Responsible for the preparation and presentation of prospect reports to the Director of Admissions and Executive Director of Enrollment Management.
  • Perform at a high level of written and verbal communication.
  • Ensure all internal academic and admission standards are being met.
  • Master technology systems such as: Salesforce, Target X and Banner software systems.
  • Know how to run systems feeds and other technological needs associated with Office of Admissions and processing.


Operational/Supervisory
  • Compiles reports of weekly admissions data for all summer and high school programs.
  • Potential to supervise future Enrollment Manager.
  • Potentially steps in during high volume times to assist others in the Office of Admissions.
  • Run weekly reports on international admits for the International Programs Advisor as needed.
  • Work with Director of Admissions on Destiny/TX Annual Updates to application.
  • Assist in managing website content for Admissions.
  • Provide feedback on ways to improve the processing side of Admissions and ways to use systems and processes more effectively.


Qualifications
  • Bachelor's degree
  • 3+ years of progressive experience in an organizational setting
  • Strong knowledge CRM and Application Systems
  • Proficient in Microsoft Office and comfortable with database maintenance
  • Detail-oriented team player
  • Ability to provide high levels of service
  • Outstanding interpersonal and communication skills and a strong customer service orientation


Preferred qualification

Banner and Salesforce (Target X or other application system) expertise

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or [email protected].

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a wide variety of comprehensive and competitive benefits. Benefits packages include comprehensive health, dental and vision plans, disability and life insurance coverage, retirement savings programs, tuition assistance, voluntary insurance options (including group legal, accident, and critical illness), and much more. Whatever your need, the Office of Faculty and Staff Benefits will be standing by to support you. You can learn more about the benefits offered to eligible faculty and staff at https://benefits.georgetown.edu or view the online interactive benefits guide for more information.


To apply, visit https://apptrkr.com/2610593





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