Assistant Registrar for Systems and Reporting

Job Details

Position Number:


Functional Title:

Assistant Registrar for Systems and Reporting

Position Type:


Position Eclass:

EP - EHRA 12 mo leave earning

University Information:

UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master’s and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit and follow UNCG on Facebook, Twitter, and Instagram.

Primary Purpose of the Organizational Unit:

In support of the mission of UNC Greensboro, the University Registrar’s Office fosters student success and cultivates exemplary student experiences for all University constituents related to academic records, policies, and regulations.

Position Summary:

The Assistant Registrar for Systems and Reporting, as a direct report to the Senior Associate Registrar for Policy and Operations, is a member of the Registrar’s leadership team and is expected to provide leadership and strategic vision for the use of technology in Enrollment Management. As an effective project manager and an active participant in identifying and implementing new technical tools, workflow processes, and strategic initiatives designed to increase departmental effectiveness, the Assistant Registrar for Systems and Reporting is primarily responsible for all technological functions within the University Registrar’s Office, including their interdependence with university wide systems, and provides functional leadership for new software and technology to enhance student services and streamline internal business processes, testing, functional support, project management, and documentation. Additionally, this position requires a solid understanding of how to leverage information and ideas to support student needs and the institution’s strategic goals.

Minimum Qualifications:

● Bachelor’s degree in a related discipline with 2 or more years of experience or equivalent education and experience.● Experience using student information systems, Banner 9, DegreeWorks, Argos, and WebFocus.● Strong commitment for innovation as demonstrated by their ability to be proactive, dynamic, forward-thinking, strategic, and collaborative.● Demonstrated critical thinking, analytical, and problem-solving skills.● Strong verbal and written communication skills. Demonstrated ability to effectively communicate and foster collaboration with a wide variety of university clientele.● Proven ability to affect and manage change.● Knowledge and experience programming and reporting in SQL.● Excellent attention to detail.

Preferred Qualifications:

● Masters degree in information systems, information management, information technology, technology in education, and five years of progressively experience in technology in higher education.
● Three to five years of experience in a registrar’s, admissions, or academic services.

Special Instructions to Applicants:

Applicants are required to upload the following documents with their electronic application:

  • Resume
  • Cover Letter
  • List of References

Applicants are required to upload a list of references of at least three (3) professional references that includes:
  • Name
  • Company Name
  • Type of reference (Professional, Supervisor, Colleague, Academic or Personal). One (1) of those references will need to be a current or previous supervisor.
  • Email Address
  • Contact Phone Number

Applications are not successfully submitted until an online confirmation number has been received at the end of the application process.

Recruitment Range:


Org #-Department:

University Registrar's Office - 10204

Job Open Date:


For Best Consideration Date:


Open Until Filled:




Type of Appointment:


Number of Months per Year:




Percentage Of Time:


Key Responsibility:

Business Process Improvements

Essential Tasks:

● Evaluates current business processes and develops future plans to improve the services of the University Registrar’s Office. ● The Assistant Registrar for Systems and Reporting will work on enhancing the level of customer service for all clients of the office through improved services, continued evaluation, and consistent knowledge transfer and training. ● Works with the systems and reporting team to enhance auditing and data security reviews and improve upon the distribution of data while adhering to all policies associated with the safeguarding of student information. ● Collaborate with ITS and university community regarding software updates, configurations, and customizations.● Develop and monitor data integrity standards for all student-related data in the University Registrar’s Office.● Research and develop new approaches to current technical processes to improve data accuracy, integrity, and services.● Recommend and implement plans for automation of processes as determined by research.● Responsible for submission of data to the National Student Clearinghouse and related compliance issues.● Investigate data accuracy and integrity issues and recommend solutions for prevention.● Produce reports and aggregated data as requested by University officials and members of Enrollment Management departments.

Percentage Of Time:


Key Responsibility:

URO Technical Lead

Essential Tasks:

● Oversees staff and workflow for Systems and Reporting Team within the University Registrar’s Office.● Manages IT-related projects for the office.● Develops and executes reports and other data-related solutions for department and external community.● Provides Banner and general technical support (hardware/software) for the office.● Assists department with technical issues and informs supervisor of specific needs. ● Generates reports and data analysis for internal and external customers.● Leads the Systems and Reporting Team and the entire URO with technical issues and informs supervisors of specific needs.● Represents the URO in the university community to ensure regular transparent communication regarding policies and procedures.● Manages and oversees the production of student data reporting.

Percentage Of Time:


Key Responsibility:

Systems and Reporting Leadership

Essential Tasks:

● Provides leadership and day-to-day supervision of operations/technology within the Office of the University Registrar. ● Works proactively with the University Registrar, Associate Registrars, Assistant Registrars, central departments, academic units, and university leadership on changes to business processes, implementing policies, and make recommendations of software applications.● Represents the Office of the University Registrar in the university community to ensure regular transparent communication regarding policies and procedures.● Manages and oversees the production of student data reporting.

Percentage Of Time:


Key Responsibility:

Project Management

Essential Tasks:

● Manage assigned projects associated with Academic Infrastructure and commencement within the University Registrar’s Office.● Oversee the Agile methodologies for the Academic Infrastructure team:

  • Manage the scrum activities.
  • Maintain the project calendars, including daily stand-ups and bi-weekly retrospective meetings.
● Facilitates communication among the project team to accomplish work goals. Serves as the point of contact associated with all aspects of the project. Acts as liaison to management regarding accomplishments and changes in process or outputs.● Identify/document/maintain business rules and system execution processes for all key Academic Infrastructure activities/data workflows.● Serves as a key resource in the University Registrars’ Office for Agile methodologies. Develops information/training workshops and user documentation to ensure staff members understand implementation and processes with effective project management.● Analyze problems, develop new systems and procedures.

Percentage Of Time:


Key Responsibility:

Unspecified Responsibilities

Essential Tasks:

● This position works closely with other areas of the office. As such, it is paramount that the individual in this position is a skilled collaborator who understands campus culture.● Must demonstrate a breadth of knowledge within the Registrar’s Office and has ability to serve in a generalist role.
● Perform special projects and related duties as assigned.● Proficiency with tools and techniques for manipulating single and multiple large datasets.● Represent the University Registrar’s Office at campus events (e.g., SOAR, Commencement).

Physical Effort:

Hand Movement-Repetitive Motions - C, Hand Movement-Grasping - F, Finger Dexterity - F, Reading - C, Writing - F, Hearing - C, Talking - C, Standing - F, Sitting - C, Walking - O, Lifting-0-30 lbs.

Work Environment:

Inside - C, Outside - O


UNCG at a Glance

Founded in 1891, The University of North Carolina at Greensboro is the largest and most diverse state university in the Piedmont Triad. Standing apart from other universities, the UNCG community is joined together by a shared value: We define excellence not only by the people we attract, but by the meaningful contributions they make. 

With more than 19,400 students and 2,500 faculty and staff, UNCG is the largest state university in the Piedmont Triad and has an annual economic impact of more than $1 billion. The campus has grown to include 30 residence halls and 30 academic buildings on 210 acres.

UNCG takes pride in being a learner-centered public research university. The College of Arts & Sciences and seven professional schools offer 79 undergraduate majors, 65 master's programs and 30 doctoral programs.

The university holds two classifications from the Carnegie Foundation for the Advancement of Teaching, as a “research university with high research activity” and for “community engagement” in curriculum, outreach and partnerships. More than $35 million in grants and contracts for research and creative activity are awarded to faculty members annually. Among the most prominent of UNCG's research initiatives are the Gateway University Research Park and the Joint School of Nanoscience and Nanoengineering. Both are partnerships with North Carolina Agricultural and Technical State University.

Globalization of the curriculum has expanded opportunities for international education, through new programs such as the UNC Exchange Program and the Lloyd International Honors College. In addition, innovative signature programs such as Building Entrepreneurial Learning for Life (BELL), Communication Across the Curriculum, Undergraduate Research and Freshman Seminars enhance the student experience.

As a cultural leader, UNCG offers concerts, lectures, dance and theater performances, exhibitions at the internationally known Weatherspoon Art Museum and readings by nationally known authors. In athletics, Spartan teams compete in nine women's and nine men's sports in Division I of the National Collegiate Athletic Association. With ethnic minority students making up 26 percent of the student body, UNCG is the most diverse of the UNC system's historically white campuses.

Although much has changed, some things remain the same. The university motto — “Service” — continues to be a guiding principle put into practice through all aspects of university life.

UNCG Schools and College of Arts & Sciences

The University's Academic Affairs Division consists of seven academic schools, the College of Arts & Sciences, the Graduate School and the Lloyd International Honors College. The names below are the ones currently in use. In some cases, the names have changed since the academic units were founded. The schools and their dates of establishment are: Graduate School 1921-22;College of Arts & Sciences 1969, Lloyd International Honors College 2005, Joint School of Nanoscience & Nanoengineering 2007, Joseph M. Bryan School of Business & Economics 1969, School of Education 1921, School of Health and Human Sciences 2011, School of Music, Theatre and Dance 2010, and School of Nursing 1966.

Achievements & Accolades

UNCG is garnering national attention and awards for its challenging academic programs, supportive environment and engaged community. Take a look at some of our latest accomplishments and meaningful contributions on campus, in the community and around the globe. Curious about more accolades, achievements, our student body, faculty and staff excellence and other signs of our success? Find out more at UNCG Now:

Challenging Academic Programs

U.S. News & World Report ranked three UNCG online programs among the best in the nation in the 2015 list of Best Online Programs.

UNCG’s slate of online programs has earned a top 10 ranking for affordability from

The graduate program in the Department of Human Development and Family Studies has earned a Top 10 ranking by the The HDFS Report.

Supportive Environment

UNCG is a Military Friendly School for the fourth straight year, putting it in the top 15 percent of colleges and universities nationwide that are doing the most to support veterans and ensure their success.

UNCG is ranked among the best colleges for your money nationwide by College Factual, a new site that guides students through the college selection process.

The Education Trust singles out UNCG among the nation’s universities for its success at closing the gap in graduation rates between black and white students.

Engaged Community

For the fifth year in a row, UNCG has earned the “Tree Campus USA” designation for promoting healthy trees and encouraging the spirit of conservation. 

UNCG’s innovative dynamic mailbox system has been honored as one of University Business Magazine’s Models of Efficiency.

For the eighth consecutive year, UNCG is highlighted on Washington Monthly’s list of American universities that contribute most to the public good.

Careers at UNCG

UNCG is committed to the creation of an inclusive, collaborative and responsive university by attracting, retaining and developing a diverse community of talented individuals in support of the university's mission.

Find Us
723 Kenilworth Street
United States

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