This job has expired

University Program Associate (Journey)

University of North Carolina at Greensboro
Greensboro, NC

View more

Administrative Jobs
Technology, Analysts & Programming
Employment Type
Full Time
Institution Type
Four-Year Institution
You need to sign in or create an account to save a job.

Job Details

Requisition Number:


Position Number:


Position Classification Title:

University Program Associate

Functional Title:

University Program Associate (Journey)

Position Type:


University Information:

UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master’s and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit and follow UNCG on Facebook, Twitter, and Instagram.

Primary Purpose of the Organizational Unit:

The department of Athletics is administratively housed in the Chancellor’s Office. The Department of Athletics promotes the University’s philosophy of a student athlete through its affiliation with the NCAA Division I. Approximately 300 students are involved as athletes, managers and statisticians. The goal of the Department of Athletics is to offer a competitive schedule regionally while striving toward national recognition. UNCG competes in eighteen sports. An elaborate sports medicine area is included in this department as well as marketing/promotions, sports information, facilities operations and equipment.

Position Summary:

Re-Post, Previous Applicants Need Not Re-Apply, Still Under Consideration.

Manage the Equipment Room operations and Laundry service for 17 Division I athletics teams including supervision of 1 full-time SHRA employee.

Minimum Qualifications:

Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Preferred Qualifications:

Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions

Alternate Option:

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Special Instructions to Applicants:

Applicants are required to upload a list of at least three (3) professional references that includes:

  1. Name,
  2. Company Name,
  3. Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor.
  4. Email Address
  5. Contact Phone Number

Recruitment Range:

$38,469 – $42,000

Org #-Department:

Intercollegiate Athletics - 85001

Work Hours of Position:

Monday-Friday 8-5pm; includes nights and weekends subject to practice and game schedules

Number of Months per Year:


Job Family:

Administrative & Managerial

Career Banded Title:

University Program Associate

Open Date:


Close Date:






Key Responsibility:

Management and oversight of Equipment Room Operations, Laundry Services, and Transportation

Essential Tasks:

Manages Equipment Room Operation, Laundry Services & Transportation. Responsible for overseeing the preparation of practice and competition clothing for approximately 220 athletes according to the team roster. Ensure that all NCAA, SoCon, and university rules that may impact the operation of the equipment room are followed. Utilize benchmarking for planning & implementation of best practices as it relates to the operation and management of a Division I equipment room and assists with the use of University Motor pool.

Key Responsibility:

Budget Management

Essential Tasks:

Oversees annual equipment room budget, purchasing, receiving, and shipping. Maintain excel spreadsheet for financial tracking, blanket purchase orders, student payroll, and work-study allocations.

Key Responsibility:

Staffing and Supervision

Essential Tasks:

Responsible for evaluation and determining personnel needs. Will oversee the maintenance of daily time logs and monthly timesheets, training, and development. Responsible for staff scheduling, hiring, and training. Train and educate the student and temporary staff on how to operate standard commercial laundry machines and dryers; how to wash, sort, and fold game and practice uniforms.

Key Responsibility:


Essential Tasks:

Responsible for overseeing the purchase, storage, laundering, inventory, and distribution of apparel and equipment to student-athletes and coaches. This includes but is not limited to providing an efficient and well-organized system for issuing 17 sports programs and ensuring appropriate documentation, records and inventory are maintained according to industry standards utilizing JumpForward. Maintain accurate records of orders placed, received, and dispensed to individuals. Maintain accurate financial information.

Key Responsibility:

Relations Management

Essential Tasks:

Collaboratively work with the Senior Associate Athletic Director, coaches, students, various apparel vendors, and representatives to build relationships and partnerships


Knowledge - Program and Organization

Competency Description:

Knowledge of policies, procedures, and precedents affecting program area(s). Ability to analyze and explain how policies or procedures apply to programmatic and client needs. Operational knowledge of the purpose of the program’s organization including its mission, services, clients, and measures of business effectiveness. Ability to assess needs and assure assistance is appropriate to the situation. Ability to identify and understand non-specific issues and problems without standard resolutions and resolve them independently. Ability to modify processes using applicable technology, web-based data systems, and programs.

Competency Level:



Program Administration

Competency Description:

Ability to administer an aspect of a program or functional area. Ability to make recommendations for program expectations and direction. Ability to identify and understand issues, client needs, and problems of a recurring nature to effectively address and resolve situations. Ability to track and monitor program outcomes. Ability to collect, research, and analyze information for processing, monitoring, or measuring data. Ability to develop internal processes and prioritize workload. Ability to generate reports with varying standards of application. Ability to reconcile and manage accounting records of moderate variety and complexity, including preparation of financial statements and reports.

Competency Level:



Customer Service

Competency Description:

Ability to explain the application of policies and procedures in terms of client needs and business results and goals. Ability to identify options and make recommendations within established guidelines to meet competing needs. Ability to develop and maintain productive and collaborative work relationships in order to facilitate effective service in assigned areas and problem resolution with clients. Knowledge of the value of program services to the client and how to deliver those services.

Competency Level:



Communication - Verbal/Written

Competency Description:

Ability to explain the application of processes and procedures using sources that clients can reference. Ability to convey information with specific references to guidelines, systems operation, vendor materials, policies and/or procedures, or other sources. Ability to speak in terms of business results and goals in addition to using technical terms. Ability to compose communication describing the work, resolving an issue, or initiating or terminating a procedure. Ability to draft internal policy and work processes. Ability to create presentations using a variety of media to convey meaningful information to an individual or group.

Competency Level:



Information/Records Administration

Competency Description:

Ability to use applicable data management systems to maintain, manage, and monitor data for assigned program area(s). Ability to gather program data and information, and compile standard reports based on specific requests. Ability to explain and demonstrate for clients how to use software, databases, and related forms and tools.

Competency Level:




Competency Description:

Ability to lead or supervise lower-level staff in the performance of program activities and/or functions. Ability to mentor and assist others. Ability to train individuals and groups in area of expertise.

Competency Level:


Physical Effort:

Hand Movement-Repetitive Motions, Hand Movement-Grasping, Finger Dexterity, Reading, Writing, Vision-Color Distinction, Vision-Visual inspection, Hearing, Talking, Standing, Sitting, Walking, Lifting-0-30 lbs., Lifting-30-60 lbs., Pushing/Pulling, Climbing-Stairs, Bending, Squatting, Reaching

Work Environment:

Driving - Standar/Automatic


UNCG at a Glance

Founded in 1891, The University of North Carolina at Greensboro is the largest and most diverse state university in the Piedmont Triad. Standing apart from other universities, the UNCG community is joined together by a shared value: We define excellence not only by the people we attract, but by the meaningful contributions they make. 

With more than 19,400 students and 2,500 faculty and staff, UNCG is the largest state university in the Piedmont Triad and has an annual economic impact of more than $1 billion. The campus has grown to include 30 residence halls and 30 academic buildings on 210 acres.

UNCG takes pride in being a learner-centered public research university. The College of Arts & Sciences and seven professional schools offer 79 undergraduate majors, 65 master's programs and 30 doctoral programs.

The university holds two classifications from the Carnegie Foundation for the Advancement of Teaching, as a “research university with high research activity” and for “community engagement” in curriculum, outreach and partnerships. More than $35 million in grants and contracts for research and creative activity are awarded to faculty members annually. Among the most prominent of UNCG's research initiatives are the Gateway University Research Park and the Joint School of Nanoscience and Nanoengineering. Both are partnerships with North Carolina Agricultural and Technical State University.

Globalization of the curriculum has expanded opportunities for international education, through new programs such as the UNC Exchange Program and the Lloyd International Honors College. In addition, innovative signature programs such as Building Entrepreneurial Learning for Life (BELL), Communication Across the Curriculum, Undergraduate Research and Freshman Seminars enhance the student experience.

As a cultural leader, UNCG offers concerts, lectures, dance and theater performances, exhibitions at the internationally known Weatherspoon Art Museum and readings by nationally known authors. In athletics, Spartan teams compete in nine women's and nine men's sports in Division I of the National Collegiate Athletic Association. With ethnic minority students making up 26 percent of the student body, UNCG is the most diverse of the UNC system's historically white campuses.

Although much has changed, some things remain the same. The university motto — “Service” — continues to be a guiding principle put into practice through all aspects of university life.

UNCG Schools and College of Arts & Sciences

The University's Academic Affairs Division consists of seven academic schools, the College of Arts & Sciences, the Graduate School and the Lloyd International Honors College. The names below are the ones currently in use. In some cases, the names have changed since the academic units were founded. The schools and their dates of establishment are: Graduate School 1921-22;College of Arts & Sciences 1969, Lloyd International Honors College 2005, Joint School of Nanoscience & Nanoengineering 2007, Joseph M. Bryan School of Business & Economics 1969, School of Education 1921, School of Health and Human Sciences 2011, School of Music, Theatre and Dance 2010, and School of Nursing 1966.

Achievements & Accolades

UNCG is garnering national attention and awards for its challenging academic programs, supportive environment and engaged community. Take a look at some of our latest accomplishments and meaningful contributions on campus, in the community and around the globe. Curious about more accolades, achievements, our student body, faculty and staff excellence and other signs of our success? Find out more at UNCG Now:

Challenging Academic Programs

U.S. News & World Report ranked three UNCG online programs among the best in the nation in the 2015 list of Best Online Programs.

UNCG’s slate of online programs has earned a top 10 ranking for affordability from

The graduate program in the Department of Human Development and Family Studies has earned a Top 10 ranking by the The HDFS Report.

Supportive Environment

UNCG is a Military Friendly School for the fourth straight year, putting it in the top 15 percent of colleges and universities nationwide that are doing the most to support veterans and ensure their success.

UNCG is ranked among the best colleges for your money nationwide by College Factual, a new site that guides students through the college selection process.

The Education Trust singles out UNCG among the nation’s universities for its success at closing the gap in graduation rates between black and white students.

Engaged Community

For the fifth year in a row, UNCG has earned the “Tree Campus USA” designation for promoting healthy trees and encouraging the spirit of conservation. 

UNCG’s innovative dynamic mailbox system has been honored as one of University Business Magazine’s Models of Efficiency.

For the eighth consecutive year, UNCG is highlighted on Washington Monthly’s list of American universities that contribute most to the public good.

Careers at UNCG

UNCG is committed to the creation of an inclusive, collaborative and responsive university by attracting, retaining and developing a diverse community of talented individuals in support of the university's mission.

Find Us
723 Kenilworth Street
United States
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert