Program SpecialistPosition Type:
EP - EHRA 12 mo leave earningUniversity Information:
UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master’s and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit uncg.edu and follow UNCG on Facebook, Twitter, and Instagram.Primary Purpose of the Organizational Unit:
The Center for Youth, Family, and Community Partnerships engages in partnerships for healthy children and families by bridging research, policy, and practice. The Center’s mission is to build the capacity of families, service providers, researchers, teachers, and communities to ensure the health and well-being of children and youth.Position Summary:
This position will provide leadership support to the Implementation Specialists around statewide adoption of the High Fidelity Wraparound (HFW) model to all grant and Medicaid billing sites. This support includes the areas of training, coaching, monitoring, and technical assistance. This position works closely with the NC HFWTP program director. This position will be stationed from home but requires regular weekly travel statewide and to UNCG.Minimum Qualifications:
- Master’s degree in social work, psychology, counseling, education, or other related field.
- At least three (3) years of experience in providing an evidence-based behavioral health model or intervention (preferably High Fidelity Wraparound).
- At least three years of experience consulting on, or supervising the provision of, an evidence based behavioral health model or intervention.
- Experience in training and curriculum development and facilitation of training.
- At least two years experience in working with multiple entities including managed care organizations and providers.
- Experience in the direct provision or oversight of children’s mental health services.
Special Instructions to Applicants:
- NC Licensure in a behavioral health field (LCSW, LCAS, LPC, LMFT, LPA).
- Experience in instructional design including online training development.
- Knowledge of implementation science and experience in using that knowledge to successfully implement evidence-based interventions in multiple communities.
- Exceptional verbal and written communication skills.
- Ability to work cooperatively by demonstrating professional, ethical, and respectful behavior.
- Uses data to problem-solve and develop a continuous quality improvement process across systems and supports how other Implementation Specialists utilize data in their work with sites.
- Leadership, coaching, and team-building skills.
- Ability to manage conflict and works well with diverse workforce.
- Works to ensure the HFW and SOC principles and values are incorporated into all aspects of work.
Applicants are required to upload the following documents with their electronic application:
- Cover Letter
- List of References
Applicants are required to upload a list of references of at least three (3) professional references that includes:
Applications are not successfully submitted until an online confirmation number has been received at the end of the application process.Recruitment Range:
- Company Name
- Type of reference (Professional, Supervisor, Colleague, Academic or Personal). One (1) of those references will need to be a current or previous supervisor.
- Email Address
- Contact Phone Number
Commensurate with ExperienceOrg #-Department:
Center-Youth-Families & Comm - 11504Job Open Date:
11/01/2021Open Until Filled:
1.000Type of Appointment:
PermanentNumber of Months per Year:
ExemptPercentage Of Time:
Training and DevelopmentEssential Tasks:
1. Develops trainings and training matrices to support understanding and use of the model to existing and new HFW sites and to accommodate the Medicaid Transformation plan requirements.Percentage Of Time:
2. Supports the training skills development to the implementation specialists – to provide trainings including HFW Foundations, Coaching, and other required training topics. Manage training calendars and ensure access is accessible statewide and in a timely manner.
3. Provides support to agency leadership around HFW implementation.
4. Develops new trainings, with the support of the implementation specialist’s team and national consultants to support system needs (ex: HFW leadership track, train-the-trainer, HFW enhanced skills for HFW specific roles) and works closely with the TCC/HFWTP program director to resolve any barriers to improve outcomes.
5. Works to ensure family partners are involved in development of trainings and presentations.
Community CollaborationEssential Tasks:
1. Assists providers in interviewing and selection of staff for HFW teams. Provides on-site and virtual coaching and technical assistance to HFW teams.Percentage Of Time:
2. Works with HFW program associate to monitor all HFW team members (coach, facilitators, family, and youth peer support) in moving through their certification process and working with the TCC/HFWTP program director with addressing concerns with the provider, DMH and LME-MCO, if necessary.
3. Supports and works with implementation specialists, to provide consistent support to coaches to train and credential their staff within their agencies. Supports the HFW teams in use of the HFW tools (Strengths, Needs, Culture Discovery (SNCD), Transition Readiness Scale, NC HFWTP monitoring tools.)
4. Works with TCC/HFWTP program director, HFW provider, and Local Management Entity-Managed Care Organization (LME-MCO) around completion of readiness assessments and identifying and addressing any barriers related to: referrals, connecting families to services, coordination of care across agencies, and teaches wraparound team to resolve issues on their own.
5. Facilitates flow of information between provider and local Community Collaborative.
15% Key Responsibility:
Data Analysis and Report PreparationEssential Tasks:
1. Reviews evaluation data with implementation specialists and/or HFW team, agency leadership, LME-MCO point person, and state team to continually improve quality of service.Percentage Of Time:
2. Supports training and implementation to local HFW teams for use of the Wraparound Fidelity Index- Short Version (WFI-EZ) tool and preparing evaluation reports for Coaches, LME-MCOs, and state agencies.
General grant supportEssential Tasks:
General grant support and other center duties as needed. Physical Effort:
Reading, Writing, Talking, Walking, Lifting-30-60 lbs.