POSITION SUMMARY: Oversight of the staff and functional areas related to programs and services associated with student life and student success. Create a culture and model of learning and engagement to increase student satisfaction, retention, and persistence thereby promoting student academic, personal and professional success.
- Construct operational plans for Student Success and Services areas that are reflective of and in synchronization with the College’s strategic plan.
- Implement student coaching and support services to improve recruitment, retention, persistence and graduation outcomes for students. Example services include:
- Services and resources to help students overcome barriers to success
- Orientation programming
- Establish and supervise peer mentoring and tutoring programs
- Sponsor co-curricular activities aligned with academic programs
- Develop and promote learning opportunities in all areas of student life that complement and enhance the academic focus of the College.
- Represent students’ issues, concerns, and needs to the President and/or President’s Council.
- Implement and maintain effective crisis intervention processes and procedures.
- Oversee the student disciplinary/judicial system to ensure fair and impartial resolutions to violations of College rules and regulations by providing appeal decisions.
- Foster a diverse and inclusive culture among students and campus community.
- Oversee the exploration and implementation of an esports program.
- Provide medical and professional counseling services for students through health services providers.
- Act as publisher of the Student Life Handbook in coordination with appropriate student and faculty committees.
- Ensure that the College remains in compliance with all state and national requirements related to student affairs. Ensure the maintenance of accurate and complete electronic student records as required by law, policies, and administrative regulations.
- Collaboratively develop and oversee budgets with professional staff in all areas of Student Success and Services..
ADDITIONAL DUTIES AND RESPONSIBILITIES:
- Serve on assigned committees of the College.
- Other related area duties as assigned by the President.
Supervise and manage Office of Student Services, Engagement and Leadership personnel. Responsibilities include interviewing, hiring and training of employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.
Essential: Master’s degree in related field
Desirable: Doctorate in Student Affairs or related field
Essential: 3-5 years of professional experience in Student Affairs or Higher Education
Desirable: 2-3 years as Dean of Students in Higher Education setting, teaching and/or counseling experience.
KNOWLEDGE, SKILLS, ABILITIES:
- Ability to develop and maintain knowledge of college policy.
- Ability to communicate clearly and effectively both orally and in writing.
- Must be able to effectively operate in a fast-paced environment and have the ability to work independently of direct supervision.
- Demonstrated ethical behavior, professionalism, interpersonal skills, leadership and management abilities.
- Knowledge of Family Educational Rights and Privacy Act (FERPA) regulations.
- Ability to maintain confidentiality.
- Comfort with and demonstrated commitment to diversity and fostering a collaborative multicultural environment
- Conflict mediation skills.
- Knowledge of legal issues and case law related to judicial affairs and student rights.
- Ability to establish effective interpersonal relationships with a diverse population of students and parents.
- Excellent decision-making and time management skills.
- Ability to manage multiple relationships, projects and priorities.
- Knowledge of Microsoft Office applications and electronic mail.
- Valid Driver’s License required.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms; climb stairs; balance; stoop, kneel, or crouch, talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually quiet to moderate.
While performing the duties of this position, the employee may be exposed to weather conditions prevalent at the time.
EQUAL EMPLOYMENT OPPORTUNITY
Eureka College is an equal opportunity employer committed to achieving diversity and cultural awareness within its administration, faculty, staff, and students. The College is intentional in its inclusivity of all persons regardless of race, color, religion, national origin, gender (including gender identity or expression), sexual orientation, marital status, veteran status, disability or ancestry.
Normal workday is Monday through Friday 8:00AM to 5:00PM with one hour allocated for lunch. Flexibility is needed to allow for periodic evening and weekend hours depending on student affairs events.