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Simulated Patient Program Coordinator

Employer
Kansas Health Science Center
Location
Wichita, KS
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Job location: Wichita, KS


Employment Type: Full-time
Posted data: 2021-10-28
Req: R0007013
Job Description:

JOB TITLE: Simulated Patient Program Coordinator

SUPERVISOR: Director of Simulation

This job description provides a general outline of duties and qualifications of the position. Other duties may be assigned and the description may be changed at any time. It is not intended to limit normal change and growth nor prevent employees from working to ensure the success of our endeavors.

POSITION DESCRIPTION:

The Simulated Patient Program Coordinator leads - in partnership with the Director of Simulation - the training, managing, coordinating, and monitoring of learning activities involving simulated patients (SPs), sometimes refer to as standardized patients. SPs are women, men, and adolescents hired from the local community to portray clinic patients, so that medical students may practice interviewing, physical exam, and communication techniques. Serves as the lead SP trainer and is directly responsible for training other clinical skills educators and pertaining to SP payment, including data entry and timely submissions of documents in collaboration with the Director of Simulation. Coordinate and communicate with faculty to teach SPs to: authentically portray clinic patients, provide constructive verbal and written feedback to learners, and to accurately assess the learners communication skills. Serves as the point person for stewardship of quality assurance among SPs in terms of inter-rater reliability for high stakes exams, (e.g. OSCEs); coaches or remediates any SPs who are not scoring reliably as part of our program.

SPECIFIC RESPONSIBILITIES:

Administration 60%

  • Oversee attendance and assist in the preparation and monitoring of inventory needed for clinical education activities involving simulated patients
  • Track SP hours to ensure accurate documentation, provide administrative support
  • SP schedules and reminders.
  • Participate and leads quality improvement processes.
  • Resolves and or reports SP or student issues to the Director of Simulation and the Associate Dean for pre-clinical education.
  • Assist in the preparation of SPs, the simulation center, or clinical environment.
  • Communicate effectively and handle challenging or confidential matters with the utmost professionalism.
  • Ability to work professionally with a variety of faculty and simulated patient trainees
  • Monitor and coordinate SP program budget with the Director of Simulation.
  • Work with the Director of Simulation to develop and update policies, procedures, and processes related to the SP program.

Teaching/Training 30%

  • Directs the recruitment, orientation, training and evaluation of Simulated patients
  • Assist in monitoring SP performance. This includes all aspects of case portrayal such as delivery details, affect, and physical simulation. This may involve observing videos of SPs for quality assurance purposes to ensure standardization and implement retraining.
  • Ensures best practices are being implemented on-site in coordination with the ASPE and INACSL standards.

Research and Scholarly Activity 5%

  • Participate as necessary in research activities in the Simulation Center.

Service 5%

  • Foster a positive culture amongst the students, faculty, and KHSC
  • Perform other duties assigned by the Director of Simulation

SUPERVISORY RESPONSIBILITIES:

Supervises the simulated patient participants.

QUALIFICATION(S):

  • High school degree or diploma
  • Bachelor’s degree preferred or an equivalent combination of education and experience to be considered
  • At least 1 year experience working with Simulated Patients or similar process, with at least 1 year of supervisory responsibility.
  • Excellent interpersonal and communications skills
  • Ability to act calmly and effectively in a busy or stressful situation while remaining professional
  • Ability to multi-task
  • Strong team player
  • Commitment to KHSC mission, vision and values
  • Basic computer proficiency

PREFERRED QUALIFICATIONS

  • Experience with CAE Learning Space Software.
  • Background in performing art or theatre
  • Background in healthcare or healthcare education

KEY COMPETENCIES:

  • Ability to work independently as well as function as part of a team.
  • Ability to exercise excellent time management and organizational skills, creativity and ability to be flexible.
  • Ability to teach and train SPs on healthcare topics in a medical education setting
  • Visual acuity to read information from computer screens, forms and other printed materials and information.
  • Able to speak (enunciate) clearly in conversation and general communication.
  • Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
  • Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
  • Lifting and moving objects and equipment up to 25 lbs.

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Kansas Health Science Center offers a generous compensation and benefits package, as well as the opportunity to work for a leader in the field of education. Some of our key benefits include: generous paid time-off, medical and dental coverage, company-paid life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts (FSA), tuition reimbursement, professional development, and regular employee appreciation events.

Kansas Health Science Center is an Equal Opportunity Employer.

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