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Associate Director of Residence Life

Fayetteville State University
Fayetteville, NC
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Job Details

Position Title::

Associate Director of Residence Life

Position Number::


Full-time or Part-time::

Full Time


Residence Life

Posting Number::



EHRA (Non-Faculty)

Job Category::


Hiring Range::

Commensurate with Education and Experience

Minimum salary::

Commensurate with Education and Experience

Maximum salary::

Commensurate with Education and Experience

Overall Position Competency::

Flat Rate

Description of primary duties and responsibilities::

Primary Purpose of the Organizational Unit:

The Department of Residence Life works diligently to provide a comfortable and safe environment structured to enhance the academic climate at FSU. The department is dedicated to providing efficient and effective programs that integrate education and out of class learning, while promoting opportunities for leadership, citizenship and campus involvement.

Primary Purpose of the Position:

The Associate Director assists with the overall operation of the residential life program by providing supervision and support for the staff and students in assigned buildings/areas. Additionally, the Associate Director oversees the recruitment, selection, training, and on-going staff development for professional and paraprofessional employees. The Associate Director is a member of the department’s senior management team and is responsible for providing departmental leadership in crisis situations. In addition, this position coordinates a comprehensive residential student conduct process in conjunction with the Dean of Students and is responsible for the education of students regarding Residential expectations and policies as stipulated in the FSU Housing Contract. The position provides direct supervision and leadership for approximately 10 full time employees and indirect supervision for over 45 student employees who support the programs and manage crisis in the residence halls.

Staff Recruitment, Selection and Training The Associate Director is responsible for the development and implementation of the on-going departmental process used to recruit, select and train a highly empowered staff team

  • Working with a committee to develop and implement a comprehensive and dynamic staff selection process;
  • Ensuring compliance with all Federal, State and University policies regarding employment recommendations
  • Developing and implementing comprehensive staff training programs
  • Coordinating the performance review process for all assigned staff
  • Developing staff handbooks
Departmental and University Wide Activities The Associate Director is responsible for assisting with a variety of departmental and University committees and projects. Specific responsibilities include:
  • Participating actively in departmental training and staff development programs;
  • Participating in the Housing Recruitment Process, First Steps and Orientation programs;
  • Assisting with divisional projects;
  • Creating and maintaining liaison relationships with many campus and community partners.

Staff Supervision and Development The Associate Director is responsible for providing leadership, supervision, and development for the staff in assigned residential communities. Specific responsibilities include:
  • direct supervision of Residence Hall Staff; direct supervision of Graduate Assistants, shared supervision of Administrative Assistants and indirect supervision of Resident Associates and other student employees.
Departmental Leadership and Management The Associate Director is responsible for serving as a member of the department’s senior management team that provides overall leadership and direction to departmental staff. Specific responsibilities include:
  • participating in processes enacted to set policies and/or develop procedures;
  • providing input during the annual budget review cycle;
  • assisting with long-range planning efforts;
  • assisting in the creation and completion of the annual goals;
  • reviewing and utilizing assessment data.

Description of Work Continued::

Community Development and Academic SupportThe Associate Director is responsible for working with the staff in assigned residential communities to ensure the development of vibrant residential communities. Specific responsibilities include:

  • Working with the Center for Personal Development staff and Residence Hall staff in assigned residential communities to create an environment where the educational potential of the residential environment can be realized including the planning and implementing of live/learn programs and activities designed to meet the diverse developmental needs of students;
  • Working with the Office of Student Activities in assigned residential communities in the development of hall councils and other leadership development opportunities;
  • providing continuity to any lifestyle programs that are housed in assigned residential communities;
  • Coordinating the department’s response to student conduct cases, roommate conflicts, and other resident concerns (including serving as a hearing officer for cases in assigned residential communities).
  • Resolving student and parent concerns.
Administration The Associate Director is responsible for working with the staff in assigned residential communities to ensure that administrative and operational procedures in assigned residential communities are well managed. Specific responsibilities include:
  • Responsible for updating department forms and publications related to personnel matters and residential hall operations
  • Ensuring that the overall administrative operations in assigned residential communities are properly managed including area/building occupancy and assignment procedures, damage accountability and billing processes, and management of keys;
  • Assisting staff in assigned residential communities in the development of relationships with support staff, housekeeping, maintenance, and security guards;
  • Working with the staff in assigned residential communities to ensure that budgetary
  • Providing support communication between Residence Life, Facilities Management & Maintenance and Police & Public Safety.

Crisis Management The Associate Director is responsible for the management and referral of critical incidents; especially those that occur in assigned residential communities. Specific responsibilities include:
  • Identifying potential problems and engages in problem solving techniques
  • Assisting staff in assigned residential communities in the development of relationships with Police and Public Safety, Center for Personal Development, Student Health and other offices necessary to manage crisis situations.
  • Ensuring that staff in assigned residential communities maintain awareness of campus response protocols and resources
  • Participating in year-round on-call duty rotation which provides support to the staff and residential population
This position consists of evening and weekend hours on a regular basis including participation in an on-call response rotation. This position is considered essential and required to report during emergency situations.

Minimum Education and Experience Requirements::

Required qualifications include a master’s degree in student development, student personnel, counseling or other related profession.

Preferred Qualifications::

5-7 years of relevant experience working in Residence Life preferred.

Open Until Filled::


Additional Information for Applicants:

All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate.

EEO Statement::

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Veteran's Statement:

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

Quick Link:


Working at Fayetteville State University

Fayetteville State University (FSU) is a member of the prestigious University of North Carolina System. Situated in southeastern North Carolina, FSU prides itself in being in one of the most diverse cities in the country and neighbor to one of the nation’s largest military installations – Fort Bragg.

FSU has a rich history that serves as genesis for its current status as a leading institution of higher learning. A year after the Civil War ended, the Phillips School provided primary education to Fayetteville’s black citizens, and the Sumner School provided intermediate education for this population. The two schools were consolidated in 1869 and dedicated in April of that year as the Howard School, in honor of the Freedman’s Bureau chief General O.O. Howard. Seven prominent African-American men pooled $136 to purchase two lots for the first building that housed the Howard School. Robert Harris was named the first principal of the Howard School.

In 1877, the Howard School became not just the first public normal school for African Americans in North Carolina but also the first state-sponsored institution for the education of African-American teachers in the South. It was renamed the State Colored Normal School in Fayetteville that year, Fayetteville State Teachers College in 1939, Fayetteville State College in 1963, and Fayetteville State University in 1969.

While FSU’s roots are as a teacher education institution, it now offers nearly 70 degrees at the baccalaureate, masters and doctoral levels. Many of the programs are accredited by the top agencies. The university’s School of Business and Economics is endorsed by the Association to Advance Collegiate Schools of Business (AACSB). AACSB is one of the most prestigious and rigorous accrediting bodies for business programs in higher education. Currently, less than one-third of U.S. business programs and only 15% of the world's business programs have earned AACSB accreditation. Receipt of this distinguished accreditation provides evidence that FSU’s School of Business and Economics has established itself as a leader among business schools. Additionally, the Master of Business Administration program has been cited by U.S. News and World Report and The Princeton Review as one of the best graduate business school programs in the country. The Department of Criminal Justice is accredited by the Academy of Criminal Justice Sciences (ACJS). FSU’s criminal justice program is the only such program in North Carolina to hold ACJS certification.

FSU is rapidly becoming a center for research and technology. In spring 2010, the university, in conjunction with the University of North Carolina at Pembroke, cut the ribbon on the Southeastern North Carolina Regional Microanalytical and Imaging Center. The center is home to the electron microprobe, an advanced imaging tool that magnifies objects up to 300,000 times.

FSU is a partner in the community. The institution has formulated a strong relationship with the local municipality and with civic and social organizations in the area. The institution enjoys its partnership with its military neighbors. In the coming years, as a result of Base Realignment
and Closure (BRAC), Fort Bragg will be home to more than 50,000 soldiers and some of the nation’s top military brass. To address their educational needs, FSU has implemented a degree in intelligence studies with plans to offer more academic programs with the military in mind.

Students who come to FSU know they will be learning in a nurturing environment from some of the top scholars in their respective fields. As they matriculate, they know their degrees will prepare them to be 21st century global scholars, change agents, and contributing members of society.

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