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Supervisor, Medical Collections

Employer
University of Miami
Location
Coral Gables, FL

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Job location: Coral Gables, FL


Employment Type: Full-time
Posted data: 2021-10-28
Req: R100051892
Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.

Transforming Lives

The University of Miami is among the top research universities and academic medical centers in the nation, and one of the largest private employers in South Florida.

With more than 16,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.

The Central Business Office has an exciting opportunity for a Full-time Supervisor, Medical Collections to work in the Coral Gables Campus. The Supervisor, Medical Collections oversees staff responsible for third-party medical collections to ensure that outstanding accounts are resolved efficiently and accurately. Further, the Supervisor Medical Collections acts as department expert on collection rules and regulations, and mentors collection staff.

  • Supervises and trains collection staff and prepares performance reports.

  • Ensures timely payment of invoices and expenses and maintains accurate records and control reports.

  • Advises upper management of any insurance denial trends to identify problems with particular payors.

  • Sends follow-up inquiries on past due accounts, maintains cash receipts, and refers accounts to collection agencies.

  • Processes third-party insurance claims, requests and submits claim forms, and processes insurance requests for refunds.

  • Makes corrections to accounts, updates patient demographic information, and reviews medical codes for correctness.

  • Reviews, sorts, and distributes incoming third-party payor correspondence.

  • Takes appropriate measures to resolve past due accounts and resolve complex collection issues.

  • Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

MINIMUM QUALIFICATIONS

  • High School diploma or equivalent

  • Minimum 3 years of relevant experience

  • Ability to maintain effective interpersonal relationships.

  • Commitment to the University’s core values.

  • Ability to direct, manage, implement, and evaluate department operations.

  • Ability to establish department goals and objectives that support the strategic plan.

  • Ability to effectively plan, delegate and/or supervise the work of others.

  • Ability to lead, motivate, develop and train others.

  • Proficiency in computer software (i.e., Microsoft Office).

Any appropriate combination of relevant education, experience and/or certifications may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

c105
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