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Academic Services Associate

University of Denver
Denver, USA, Colorado
$19.92 - $22.50 per hour

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Administrative Jobs
Technology, Analysts & Programming
Position Type
Alt-Ac & Post-Ac
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

The University of Denver’s Morgridge College of Education (MCE) invites applications for an Academic Services Associate for the Department of Educational Leadership and Policy Studies (ELPS) and the Department of Counseling Psychology (CP). The Academic Services Associate will serve as the hub of the respective departments reporting to the Department Chair and providing quality customer service both within MCE and externally to DU and the community.

Essential Functions

  • Provide administrative support for the Department Chair and Program Leads including but not limited to scheduling department and program meetings; preparation and submission of documents or presentations for conferences; communicating information on behalf of Department Chair and keeping Department Chair apprised of changes to DU policies/procedures that will affect MCE Programs.
  • Serve as main internal point of contact for all degree program inquiries and requests from internal and external MCE and DU constituents.
  • Provide departmental support and student services including but not limited to quarterly faculty class scheduling; communicating information, requirements, and deadlines on quarterly academic processes in a timely manner; assisting with questions related to student status, academic progress, and student course registration; provide search committee support for faculty searches; maintain student and academic records; and manage program and departmental list serve and email distribution lists
  • Collaborate with other MCE Academic Services Associates to jointly organize college events and official functions.
  • Ensure important dates, deadlines, and correct information is communicated effectively through MCE website and Ruffatto hall digital signage.
  • Other duties as assigned.

Knowledge, Skills, and Abilities

  • Ability to assist faculty, students, and visitors in a manner consistent with the values of the Department and MCE.
  • Excellent time management, planning, and organizational skills.
  • Ability to prioritize tasks, plan work within larger contexts of known program goals, make thoughtful decisions, and work independently.
  • Quality mathematical skills for understanding program budgets, facilitating purchasing functions, reviewing electronic timesheets, and creating Excel spreadsheets.
  • Excellent written and verbal communication skills, proof reading ability desired.
  • Proficient in MS Office Suite including Excel, Outlook, and Word.

Required Qualifications

  • Bachelor's Degree or equivalent combination of education and work experience.
  • 2 years of administrative experience in an office environment.

Preferred Qualifications

  • Bachelor's Degree.
  • Previous professional experience in higher education and/or student services.
  • Knowledge of Banner system or other e-services systems.

Work Schedule
Monday - Friday, 8:00 a.m. - 4:30 p.m.

Application Deadline
For best consideration, please submit your application materials by 4:00 p.m. (MST) on November 16, 2021.

Special Instructions
Candidates must apply online through to be considered. Only applications submitted online will be accepted.

Salary Grade Number:
The salary grade for the position is 5.

Hourly Range:
The hourly range for the position is $19.92 - $22.50.

The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

Please include the following documents with your application:
1. Resume
2. Cover Letter

The University of Denver is an equal opportunity employer. The University of Denver prohibits discrimination on the basis of race, color, national origin, age (40 years and over in the employment context), religion, disability, sexual orientation, gender identity, gender expression, genetic information, marital status, veterans status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the university's educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; Title III of the Americans with Disabilities Act of 1990, as amended in 2008; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For the university's complete Non-Discrimination Statement, please see non‑discrimination‑statement.

All offers of employment are based upon satisfactory completion of a criminal history background check.


Founded in 1864—just a few years after the city of Denver itself was founded—the University of Denver is one of the country's premier private universities.

The University's 125-acre campus, a few miles south of downtown Denver, is home to more than 11,500 students hailing from all regions of the United States and 83 other countries.

The University offers:

Regardless of what they study, University of Denver students embark on a personal educational journey that helps them find and follow their individual purpose.

Collaborative, Experiential Learning

Our students work closely with faculty, peers and members of the community on projects, research and fieldwork. They cross disciplines to discover new perspectives and approaches to problem solving.

In and out of the classroom, our students learn by doing, whether they're collecting data in the field or putting theory into practice in a clinical setting.

The University of Denver Culture

Across the University of Denver’s many divisions, departments, and offices, supervisors are searching for new employees who strive to excel and innovate, prize integrity, and who value the opportunity to engage with the community.  The University is always looking for creative problem solvers, critical thinkers, and lifelong learners who want to know more and do more.

At the University of Denver, our culture is steeped in ethics and social responsibility. As a result, our faculty and students represent a wide array of perspectives and enjoy the healthy dialogue that grows out of diversity. University of Maryland, Baltimore

For all their differences, the members of our community are united by a common purpose: They're determined to confront society's most pressing challenges—everything from world health and the global economy to access to education.

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