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Research Support Specialist-Temporary

University of South Florida
USF Health

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Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Title: Research Support Specialist-Temporary
Location: USF Health
Regular/Temporary: Temporary
Full/Part Time:
Job ID: 28784
Posting Details Department Number/Name: 0-6414-000 / The Lawton Rhea Chiles Center for Healthy Mothers and Babies

College/Division: USF Health- College of Public Health

Salary Plan: Temporary up to 40 hours a week

Job Title: Research Support Specialist / Temporary

Hiring Salary/Salary Range: $20.00 an hour


Candidate will work as a Navigator and will assist individuals in enrolling in the Affordable Care Act Health Insurance Marketplace and accurately report on activities. Candidate will be expected to carry out the statutory and regulatory duties of a Navigator including: maintaining expertise in eligibility, enrollment, and program specifications including that of Medicaid and CHIP (Children’s Health Insurance Program) in addition to the Federal Health Insurance Marketplace; conducting public education activities to raise awareness about the Exchange; providing information and services in a fair, accurate, and impartial manner; facilitating selection of a QHP; providing referrals to any applicable office of health insurance consumer assistance or ombudsman established under Section 2793 of the Public Health Service Act to address consumer grievances, questions, or complaints about their health plan, coverage, or a determination; and providing information in a manner that is culturally and linguistically appropriate and accessible to individuals with disabilities. Candidate will be required to be fingerprinted and background checked after completing a minimum of 20 hours of an HHS-developed training program and passing an exam to ensure appropriate understanding of relevant Exchange-related information prior to beginning Navigator work.

This position involves some local and statewide travel.


    Assist consumers with their application and enrollment into the federal Health Insurance MarketplaceAssist consumers with troubleshooting application issues, submitting an appeal, making application changes, and making referrals to Medicaid and the Children’s Health Insurance Program (CHIP) (as needed).Assist with community-based outreach for the federal Health Insurance Marketplace and will provide direct and ongoing communication, training, and technical assistance for engaging and sustaining outreach efforts and increasing program retention in communities.


    This position requires a high school diploma or equivalent and four years of experience in office or administrative support or in research support. College education may be substituted for the required experience on a year for year basis.

    Experience working with the general community. Experience working with clients and customers. A Bachelor's degree in Public Health, Social Work or other related fields.

USF Health

Information for Applicants

This position is subject to a Level 1 criminal background check.

Job Opening Number: 28784

Original Posting Date: 10/14/2021 (Previous applicants need not reappy)

Posting End Date: Open Until Filled

How To Apply

Click on the Apply Now button. When applying to an opening you will have the opportunity to upload a cover letter and resume.

Apply online by completing the required information and attaching your cover letter and resume. Please include your experience as it relates to the qualifications stated above. YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT. Only online applications are accepted for this position.

Click here for additional tutorial information.

Equal Employment Opportunity

USF is an equal opportunity, equal access academic institution that embraces diversity in the workplace.The University of South Florida does not discriminate on the basis of sex and prohibits sexual harassment. Any person may report sex discrimination, including sexual harassment (whether or not the person reporting is the person alleged to be the victim of conduct that could constitute sex discrimination or sexual harassment), in person, by mail, by telephone, or by electronic mail, using the contact information listed for the Title IX Coordinator. Reports may be made at any time either online or directly to the University's Title IX Coordinator.

Work Location

Campus map and location overview:

USF - Health

USF - Tampa Campus

About USF

The University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S. News and World Report's national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state's 12 public universities. USF is a member of the American Athletic Conference.

Working at USF

With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region. At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees. We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and generous leave programs and more.

To learn more about working at USF please visit: Work Here. Learn Here. Grow Here.

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