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Admission Communication Supervisor

Employer
University of San Diego
Location
San Diego

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Administrative Jobs
Institutional & Business Affairs, Admissions & Enrollment, Communications & Marketing
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Posting #: 3950
Position Status: Full-time regular
Location: San Diego
Position Type: Staff, Office of the Vice President and Provost

Position Title & Department:

Admission Communication Supervisor; Undergraduate AdmissionsPosting #

3950

Department Description:

Undergraduate Admissions celebrates innovative thinkers who are determined to create lasting change. Our students and faculty members embrace changemaking and relish being part of a globally-minded community of scholars.

University Description:

The University of San Diego, a contemporary and engaged Roman Catholic institution, was founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972, USD remains committed to a liberal arts education grounded in the Catholic intellectual tradition and the pursuit of truth, goodness and beauty. Inspired by this centuries old tradition of Catholic higher education, the University welcomes people of all faith traditions and any, or no, religious background. The future success of USD relies on the contributions of those who seek to foster the development of engaged global citizens and an earnest confrontation of humanity’s urgent challenges.

Detailed Description:

The Admission Communication Supervisor position will oversee and manage the marketing and communication efforts of the Office of Undergraduate Admission. This position will assist in developing a comprehensive communication plan in both print and online for a variety of audiences including prospective students, parents, and high school counselors at every stage of the enrollment cycle. Coordinates the accurate and timely execution of print and online marketing campaigns. Ensures data and analytics vital for marketing and communication efforts are constantly reviewed, evaluated, maintained and stored. Serves as a member of the Undergraduate Admission Office leadership team and assists in devising and actualizing strategies that will lead to accomplishing enrollment goals. Assist with local travel and admission counselor responsibilities as needed. Supervision received: Receives general supervision from Assistant VP of Enrollment Management, Director of Admissions, and Associate Directors of Undergraduate Admission. Supervision exercised: Direct supervision of social media and marketing intern(s). Will also provide guidance and directions to members of the admissions staff who assist with admission marketing related activities.

Develop, Plan and Execute Admission Publications:

Will work with Director, Associate Directors, and University Marketing to develop, plan and execute admission publications for each enrollment cycle.

  • This would include, but is not limited to, the admission viewpoint brochure, welcome folder, yield brochure, parent pieces, financial aid pieces, transfer and international brochures, post cards and any other print pieces used during the recruitment and yield cycles.
  • Prepares and maintains admission presentations conducted by the counseling team including the daily admission information sessions, those for parent nights and college application workshops and all other recruitment and yield presentations.

    • Manage and Keep Current all Information relevant to the Admission’s Office Online Presence:

    With the assistance of an admission staff member, this position will: oversee and ensure that the admission website is consistently updated; ensure that links and pathways to other key offices’ sites remain active on the admission website and collaborate with campus wide web teams/ committees.

  • Develop and oversee an online communication plan that aligns with the recruitment and yield strategies deployed by the admission office.
  • Develop contents, update and coordinate the filming of admission recruitment videos
  • Maintain an online communication calendar to ensure timely campaigns.
  • Manage the MySanDiego portal to ensure that it is consistently updated during application, admission and yield enrollment stages.
  • Develop and strengthen partnership with the marketing specialists for the College of Arts and Sciences, the School of Business and the Shiley-Marcos School of Engineering.

    • Manage Admission Social Media Outlets:

    Will hire and supervise one or more social media interns to develop content, post current information, monitor sites (e.g Facebook, Twitter, Instagram, YouTube etc.) to coincide with the admission communication plan and prepare relevant statistics for the leadership team. This will include collaborating with other enrollment office social media contacts on content, timing, and scheduling of campaigns.

    Develop and Manage the Communication Plans Associated with External Vendors:

    Will work with the external vendors such as Ruffalo Noel Levitz on student search, Cappex on our campaigns, Carnegie Communications, Chegg, Raise.Me, CollegeWeekLive, Zinch and others on content, updates and execution of our marketing strategies.

    • With assistance of member(s) of the admission staff, this position will oversee the planning and execution of all webcasts and virtual events. This includes selecting student and faculty panelists, coordinating facilities and securing the assistance of media services.
    • Will hire and supervise a marketing intern to assist with maintaining the USD’s websites/portals hosted by the vendors mentioned above.

    Assist with Admission Counseling Responsibilities:

    During peak times of the year, will assist with conducting local high visits, attending college fairs and presenting at admission workshops. When necessary, will assist serve as Counselor of the Day by conducting admission presentations, counsel prospective students/families and reach out to high school counselors.

  • Conduct presentations during major admission/yield events such as Torero Showcase, Torero Visit Day and virtual events as appropriate.

    • Special Conditions of Employment:

    The University of San Diego is requiring all employees to follow our Covid-19 vaccine requirement process. https://www.sandiego.edu/onward/

    Background check: Successful completion of a pre-employment background check.

    Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes.

    Job Requirements:

    Minimum Qualifications:

  • Requires a Bachelor’s degree and 2 years of experience in admissions, education, student leadership or related areas (public relations, sales/marketing, etc.)
  • Excellent written communication, public speaking and interpersonal communication skills
  • Ability to work independently without direct supervision
  • Ability to travel (including air travel) and work nights and weekends as required
  • Strong work ethic
  • Must feel comfortable in a team-oriented, collaborative work environment
  • Knowledge of and willingness to learn and work with technology; specifically word processing environments, Adobe (or similar products), Web maintenance products, Internet navigation, CRM products, Web analytic products, databases, and e-mail correspondence
  • Knowledge of the University of San Diego and its programs
  • A valid driver’s license
    • Posting Salary:

    $25.68 per hour; Excellent Benefits

    The University of San Diego offers a very competitive benefits package, to include medical, dental, vision, a retirement contribution given to you by the University (with three year vesting period), and access to on-campus Fitness Centers. Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer. USD: Human Resources: Benefits

    Special Application Instructions:

    Resume and Cover Letter Required

    Click Apply Now to complete our online application. In addition, please upload a cover letter and resume to your application profile for the hiring managers’ review. If you have any questions or difficulties please contact the Employment Services Team at 619-260-6806, or email us at jobs@sandiego.edu

    Additional Details:

    Hours: 37.5 hours per week

    Closing date: November 12, 2021

    Note: External job postings will be up for at least five days. After that time, applications will be reviewed by the hiring manager/committee throughout the posting period. A candidate may be selected at any time which could then close this posting on a date earlier than listed.

    The University of San Diego is an equal opportunity employer committed to diversity and inclusion and is especially interested in candidates who can contribute to the diversity and excellence of the campus community.

    The University of San Diego is a smoking and tobacco-free campus. For more information, visit www.sandiego.edu/smokefree.

    Advertised: October 22, 2021 Pacific Daylight Time
    Applications close: November 12, 2021 Pacific Standard Time

    Organization

    The University of San Diego is a Roman Catholic institution committed to advancing academic excellence, expanding liberal and professional knowledge, creating a diverse and inclusive community, and preparing leaders dedicated to ethical conduct and compassionate service.

    Located on 180 acres overlooking the city of San Diego, Mission Bay and the Pacific Ocean, the campus is a community treasure, with Spanish Renaissance-inspired buildings and breathtakingly beautiful landscapes.

    Chartered in 1949, the university enrolls more than 7,000 students and is known for its commitment to teaching, the liberal arts, the formation of values and community service. In less than 60 years, the University of San Diego has grown from a local college with 50 students and a handful of professors to a nationally ranked university. This achievement is the direct result of a single, unwavering expectation: academic excellence.

    USD offers more than 60 bachelor's, master's and doctoral degrees. The university adds depth to education by inspiring students to grow spiritually, morally and socially. The breadth of programs and depth of facilities means that students can easily find a course of study that ignites their intellectual fire. In the classroom, coursework across disciplines encourages students to develop their critical thinking skills.

    Small class size means the instructors know their students and can stimulate curious minds with anything from participation in a research project to an after-class discussion on topic. Instructors welcome the free exchange of complex ideas in an environment of tolerance and civility. In this environment, students begin a lifelong habit of appreciating and cultivating their individual gifts.

    To complement this instruction, the university's Honors program provides a challenging curriculum for USD's uniquely motivated students. The university also holds memberships in several honor societies, including Phi Beta Kappa.

    While intellectual growth is key, USD adds depth to the education experience by inspiring students to grow spiritually, morally and socially. An active faith community invites widespread student participation. In the classroom, study is accompanied by an examination of ethics and values University of San Diego students inquire freely and challenge ideas, exercise moral, spiritual and social judgment, serve others, and contemplate social justice in their lives and in their chosen fields. These students are truly educated. These students achieve excellence.

    Students, faculty and staff are active members of the community, volunteering time and expertise, fostering friendships, and working to preserve the region’s unique character. With a population of more than 7,500 students and approximately 2,000 employees, the university impacts the life of the area economically, politically and socially. In turn, the university welcomes the community to participate in campus life, through classes, special events, sports, forums and tours.

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