Job no: 506354
Work type: Staff
Location: Dominguez Hills
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services

Position Information

This is a full-time, permanent (probationary) position.

Special Working Conditions: Occasional early morning, evening and weekend hours during sensitive times.

Conditions of Employment

The California State University (CSU) is committed to safeguarding the health and well-being of our students, faculty, staff, administrators, and the communities we serve, as well as maintaining higher education access and attainment for our students, as such, we embrace a comprehensive strategy designed to reduce the likelihood of transmission of the COVID-19 virus. The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption if eligible. Any candidate advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at CSU Vaccination Policy. Questions about the COVID-19 Vaccination Policy may be sent to hrm@csudh.edu.

Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.

Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Application Deadline & Salary Information

The application deadline is: Monday, November 5, 2021.

The salary range for this classification is: minimum $4,304 - maximum $6,120 monthly.

Major Duties

Under general supervision of the Director of the University Advisement Center, the incumbent provides academic advisement and information on University policies, procedures, and graduation requirements to the lower division, undergraduate, college specific student population by utilizing an advanced, developmental, problem solving approach, rather than a prescriptive application, to support students in retention, closing the achievement gap, and degree completion. Conducts ongoing reviews of retention data within each specific cohort to identify common trends and errors resulting in failure to progress, and provides intrusive, solution-centered recommendations to decrease the rate of occurrence.

Qualifications

Education: Equivalent to graduation from a four year college or university in one of the behavioral sciences, public or business administration or a job‑related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis.

Experience: Possession of this knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job‑related field may be substituted for one year of professional experience.

Required Knowledge, Skills, and Abilities:

Knowledge of:
- Basic principles of individual and group behaviors;
-Research and observation techniques for the purpose of recording, and interpreting information;
-Working knowledge of the techniques and methods of interviewing;
-Familiarity with organizational structures and personnel issues.
- Classroom presentation experience with fairly large groups of young adults

Ability to:
-Work with a variety of professional staff, faculty, and students to carry out complex assignments without detailed instructions;
-Carry out day-to-day assignment without immediate directions.
-Independently plan work, take action, and assist students in solving problems.
-Use advanced statistics and research methods to collect, record, and interpret data as it relates to the UAC, advising, and the CSUDH student population;
-Use judgment within the area of their expertise to creatively utilize existing procedures and to recommend solutions to problems for which precedents may not exist;
-Design, establish, and sustain new programs or initiatives.
-In Training Others

Skill In:
-Using a personal computer to develop and maintain files.
-Utilizing PeopleSoft information systems to evaluate student success and/or roadblocks.
-Utilizing computer based and interview information to accurately advise students.
-Utilizing advising contracts and petitions;
-Analyzing and addressing complex academic needs of students.
-Working with a culturally diverse student population as well as awareness of the needs of under-represented, non-traditional, and other student groups.
-Excellent critical thinking skills, communication, and interpersonal skills

Certification: Valid Drivers License

Responsibilities

70% - Works in support of, and under the supervision of the Director, University Advisement Center and the college Associate Dean in the design and implementation of a strategic retention program to facilitate graduation.

- Advises a college-based pre-major caseload of students, provides significant and frequent advising opportunities, makes decisions in individual cases to resolve student problems within established parameters, regulations and guidelines, tracking each student cohort thereafter to ensure efficient degree completion.

- Collaborates with UAC advisors and faculty to plan, organize, and coordinate college based interactive workshops specifically designed to support freshmen and sophomore cohorts.

- Following each semester, post-probation, the incumbent will review individual or group challenges, present this information by compiling retention data, prepare reports for collaborative review, and will act as the spokesperson within the position’s area. The outcomes will be shared with the Associate Dean and the Director, University Advisement Center by the incumbent, and programmatic changes will be implemented as determined.

- Administers evaluations to each student to ensure Student Advising Learning Objectives are achieved. - Under the direction of the Director, University Advisement Center and the college Associate Dean, the incumbent will implement evidenced based, best practice interventions to promote student personal, professional and academic success.

- Collaborates closely with the College Specialist to address identified student challenges, using a preventative approach in documenting and solving problems impacting retention.

- Maintains a daily database of students supported, challenges experienced, and overall outcomes.

- Conducts ongoing review of retention data within each specific cohort to identify common trends and errors resulting in failure to progress and provides solution-centered recommendations to decrease the rate of occurrence.

- Recommend change in program procedures designed to increase retention and facilitate progress toward degree and graduation based on students' needs and college/institutional demand.

15% - In collaboration with the College Specialist, presents information to the Associate Dean and the Director, University Advisement Center weekly.

10% - Collaborates as a team member in the delivery of all New Student Orientation, Transfer Student advising, CA Promise Program on student retention initiatives, and academic success workshops. Supports students in pursuing their educational goals by providing information related to student aptitudes, interests, and abilities.

5% - Other duties as assigned.

Closing Statement

California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce.

California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. For more information or definition of these terms, please visit:

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771.

Clery Act crime statistics for CSUDH are available at https://www.csudh.edu/dhpd/clery/crime-stats/ , or by calling University Police at (310) 243-3639. Upon appointment, all candidates must furnish proof of eligibility to work in the U.S.

The California State University is Smoke and Tobacco Free. Smoking, Vaping and other Tobacco use are Not Permitted anywhere on University property. Education Code 42356, CCR Title 5, Article 9

Advertised: 22 Oct 2021 Pacific Daylight Time
Applications close: 08 Nov 2021 Pacific Standard Time