Duke Raleigh Hospital offers the latest in care and technology in a patient-friendly setting. It has been an important part of Duke Health since 1998 and has served Wake County for more than 35 years, employing more than 2,000 team members. The hospital provides 186 inpatient beds and a comprehensive array of services, including the Duke Raleigh Cancer Center, Duke Raleigh Orthopedic and Spine Center, cardiovascular services, neurosciences including the Duke Raleigh Skull Base and Cerebrovascular Center, advanced digestive care, disease management and prevention, wound healing, outpatient imaging, intensive and progressive care, pain clinic, same-day surgery, emergency department and community outreach and education programs

U.S. News & World Report ranked Duke Raleigh Hospital as high performing in orthopaedics and two adult procedures/conditions: Chronic Obstructive Pulmonary Disease (COPD) and lung cancer surgery. #DukeRaleighJobs

Occ Summary

Manage clinical operations of specific areas of the Imaging Department including, but not limited to, equipment, personnel, scheduling, financial and customer service functions.

Work Performed

Operational equipment. Manage and direct the daily operation of assigned areas and staff. Develop implement, maintain and enforce departmental programs, policies, procedures and protocols. Ensure and maintain required documentation for compliance with safety, environmental and infection control standards, and with local, state, FDA, ACR, JCAHO and HIPPA regulations. Monitor compliance with standards, identify variances or inabilities to meet established targets and implement action to ensure that targets are met. Direct the maintenance of department facilities, equipment, supplies and materials in a condition to promote efficient, safe and effective services for patients, physicians, and staff. Market and promote Imaging services to referring physicians. Identify opportunities to improve customer satisfaction. Represent Imaging services on committees and functions as a liaison among Duke Raleigh Hospital, DR medical community, Duke University Health System, and the general public in community relations and marketing activities. Develop and foster collaboration among clinical departments and affiliated services to ensure an integrated and coordinated approach to providing Imaging services and resolution of customer complaints or problems. Collaborate with physicians and staff to resolve problems and provide advice concerning technical procedures, techniques, and Personnel Perform all personnel functions including hiring, evaluations, promotions, disciplinary process and scheduling. Ensure that all employees are properly oriented, trained, and that annual competencies, certifications, and licensure and education requirements are current. Ensure that all personnel are properly trained on equipment and competent in its use. Enhance professional growth and development of department staff through participation in educational programs, current literature, in- service meetings and workshops. Plan, develop and provide continuing education and training. Develop, implement and apply personnel management policies and procedures in accordance with Duke University Health System and department policies; ensure that department and hospital guidelines, work rules and personnel policies are understood and applied to staff. Develop and implement Performance Improvement plan for Imaging Services. Budgetary Work with all levels of the DUHS system to reduce costs, enhance revenues, and achieve effective use of imaging services. Manage the operating budget within assigned area. Review productivity and labor analysis and adjust staff to meet budget and flex FTE allotment. Create operational adjustments to ensure operating budgets targets are met. Evaluate and recommend supplies, new equipment purchase selection and technologies; provide justification and prioritization of such needs; order procedural and operational supplies. Oversee and ensure that exams and supplies are coded correctly and charged to maximize reimbursement. Perform other related duties incidental to the work therein.

Knowledge, Skills and Abilities

BLS certification Personnel Management

Level Characteristics

N/A

Minimum Qualifications

Education

Graduate of a 24-month AMA approved School of Imaging Technology.

Experience

3 years of team leader/supervisory experience in Radiology Services Or 2 years of experience in Radiology Services along with 3 years of team leader/supervisory experience in a non-Radiology area.

Degrees, Licensures, Certifications

ARRT certification in Radiography Advanced certification in Imaging Specialty Technology (if applicable)

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

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Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.