Simulation Operations & Technology Support Specialist

Employer
College of Southern Maryland
Location
La Plata, MD

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Administrative Jobs
Institutional & Business Affairs, Clerical & Administrative Support

Job Details

Position SummaryLocated 45 minutes from the Nation’s Capital, nestled in a history-rich community of southern Maryland, The College of Southern Maryland (CSM) is a two-time Aspen Award-winning institution (top 15% of Community Colleges) with academic programs in over 100 disciplines. CSM is among America’s top 100 producers of Minority Associate Degrees in twenty categories, according to Diverse Issues in Higher Education. CSM offers excellent health insurance benefits; State Retirement Pension plan; wellness programs; Code Green early closure Fridays in the summer; college closure for spring break and several major holidays, including the week between Christmas and New Year; and for several days in March for Spring Break. We are an innovative institution committed to student success and well known for our flexibility to meet student and community needs.

The individual in this position works in the School of Science and Health to provide clinical simulation and technical support. This person is responsible for the technical and mechanical operation of the clinical simulation laboratory, maintenance and inventory of equipment and computer software, troubleshooting simulation solutions, and managing School of Science and Health specific technology. Major areas of responsibility include collaborating with the Clinical Simulation Coordinators, School of Science and Health Lab Coordinators, NUR, SCI, and HEA faculty, and multi-disciplinary groups to assist in the implementation and evaluation of technologies required for simulation programs using industry standards and established best practice standards; managing technology related maintenance agreements; setting up and operating computer mannequins and related software, including audio-visual equipment; managing and using moulage and medical supplies needed to enhance delivery of simulation activities (e.g. IV supplies, medical equipment, wound dressings, etc.); independently developing solutions to technical problems through application/database design or physical augmentation; and management of other School of Science and Health specific technology such as laptops, iPads, student response systems, testing software, electronic health record systems, virtual dissectors, 3-D/virtual reality augmented equipment, and science lab equipment.

College of Southern Maryland conducts background checks in order to ensure the safety and well-being of the College's staff and students. The final candidate for this position will be subject to the following background checks: Criminal History Check and Sex Offender Registry Check.

This position is open until filled. For best consideration, apply by 11:59 pm, EST on Friday, November 5, 2021. The College of Southern Maryland is an Equal Opportunity Employer. Specific Duties and ResponsibilitiesEssential Functions:

  • Leads the School in providing operational support for the clinical simulation laboratories.
  • Independently prepares human patient simulator mannequins, room environment, and audio-visual equipment for clinical simulation scenarios.
  • Independently operates all human patient simulator mannequins and audio-visual equipment for clinical simulation scenarios.
  • Independently operates computer hardware and software applications used with the clinical simulation systems.
  • Collaborates with the Clinical Simulation Coordinators and School of Science and Health faculty to follow medical aspects of scenario and make appropriate adjustments based on participant actions.
  • Manages repairs, maintenance, and inventory of clinical simulation equipment and other School of Science and Health specific technology, hardware and/or software applications.
  • Maintains an accurate inventory of human simulator mannequins and control hardware, laptop computers, web cameras, student response devices, and other equipment and software applications.
  • Communicates with manufacturers regarding maintenance, repairs, updates and technology changes.
  • Independently updates clinical simulation equipment and other School of Science and Health specific technology, hardware and/or software applications to ensure proper operation, safety and security.
  • Maintains reference materials for human simulator mannequins and control hardware, laptop computers, web cameras, student response devices, and other equipment and software applications
  • Acts as system administrator for specific School of Science and Health applications (i.e. testing software, electronic health records, 3D/Virtual/Augmented reality systems).
  • Participates in professional development activities to advance personal knowledge of simulation and School of Science and Health technologies.
  • Remains current with technical and professional skills by attending human patient simulation conferences and training courses.
  • Acquires and maintains skills and knowledge related to existing and newly acquired technologies in the School of Science and Health.
  • Leads the School in providing technical training to faculty and staff.
  • Communicates both technical and non-technical matters effectively in person and in writing with a diverse population.
  • Provides education to faculty on operation of human simulator mannequins and control hardware, laptop computers, web cameras, student response devices, and other equipment and software applications.
  • Meets with faculty on a regular basis to discuss current issues and future technology needs. Discusses possible uses of technology to further meet faculty and student needs.
  • Makes purchase recommendations for simulation equipment, hardware, and software applications
  • Develops Quick-Guide reference aids for faculty and staff.
  • Leads the School in developing solutions to technical problems. Creates or augments software applications to produce efficient, cost-saving solutions to faculty and staff needs.
  • Identifies problems related to simulation equipment, computer hardware and software.
  • Independently provides technical solutions, and creates physical instructional resources to enhance simulation realism.
  • Designs data collection processes and shared databases to capture relevant School of Science and Health simulation and active learning data.
  • Plans, develops, and implements new and innovative ways to maximize efficiency.
  • Recommends and implements changes in work processes to improve quality-of-service.
  • Recommends modifications to College standards and procedures related to Technology Services.
  • Researches specifications for simulation, hardware and software products and makes purchase recommendations.
    Additional Duties:
    Performs other related work as required. Minimum Education and Training
  • Associate degree in related field required: computer science, information technology, other technical field
  • Bachelor’s degree in related field preferred: computer science, information technology, other technical field Minimum Qualifications and Standards RequiredKnowledge, Skills and Abilities:

  • Required 1 - 3 years’ experience with health-related learning technology, clinical simulation, and/or information technology.
  • Be accomplished in using Microsoft Office suite (Word, Excel, PowerPoint, Windows Media, etc.)
  • Be proficient in the ability to troubleshoot hardware/software issues.
  • Comfortable role-playing during simulation experiences
    Physical Requirements:

  • Requires lifting of objects (mannequins, equipment, etc.) up to 35 lbs.
  • Requires work with medical equipment including latex based products
  • Requires inter-campus travel
  • Organization

    Working at College of Southern Maryland

    The College of Southern Maryland (CSM) is a public, regional community college with a far-reaching mission — to help our students and community meet the challenges of individual, social, and global changes.

    CSM is a thriving, progressive, and technologically advanced college that delivers quality higher education programs and services. The college is committed to offering a wide variety of learning options, student services, and high-quality workforce development training and support. That commitment is reflected in those we serve. More than 60 percent of tri-county residents who attend higher education institutions come to CSM.

    The staff and faculty at CSM work closely with a diverse student population to provide a rich variety of educational options. CSM is a leader among Maryland community colleges in offering courses which meet the busy schedules of our students, including weekend and evening online classes, and Web-hybrid courses which offer a mix of online and traditional classroom face-to-face instruction. CSM strives to create a global education program, yet remains a local college that has a real stake in supporting our community's academic, professional, and self-enrichment pursuits.

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