Description
As a member of the Risk Management division reporting to the Director, International Risk Management, the Assistant Director for International Risk Management collaborates with the Director, Education Abroad & Overseas Campuses, Temple Rome, Temple Japan, Temple’s emergency services provider and international health insurance, to plan and implement training programs and activities to ensure continuous improvement and support for the health, safety, and security components of international travel.
The Assistant Director oversees the administration of the International Travel Policy, researching and analyzing significant international developments, and providing recommendations for approval or disapproval of proposed travel plans. Creates and refreshes training programs focused on health, safety and security components of international travel. Serves as a primary contact for Temple’s emergency services provider and international health insurance provider. Coordinates emergency and incident response for international travelers in an on-call rotation with the Director, International Risk Management. 
Supports the strategic focus of international travel, creating web and training content, as well as implementation plans for new projects and programs. Engages with a variety of stakeholders in individual and group settings, including both internal and external audiences. Represents Temple University as a health and safety expert for the international campuses with non-Temple students, parents, and partners. Performs other duties as assigned.

At Temple, you will find it easy to fit in while staying true to yourself.  We value what makes each employee unique and strive to maintain a culture of diversity and inclusion.  As an employee, you will enjoy our collaborative team-based culture that values innovation and creativity.  
Visit https://careers.temple.edu/careers-temple to learn more about the benefits of working at Temple University.

Required Education & Experience:
Bachelor’s degree at least four (4) years of progressively responsible experience. Experience should include creating and running training programs, emergency or incident response, and/or advising and supporting individual travelers. Demonstrated customer service or stakeholder engagement experience. Experience with research strategies and tactics to analyze and report on location specific risks and recommendations to move forward or refrain from traveling. An equivalent combination of education and experience may be considered.

Required Skills & Abilities:
* Deep understanding of industry trends and emerging channels or tactics.
* Excellent communication skills with an acute focus on customer service.
* Self-motivated with a solutions-oriented attitude.
* Values and inspires a positive work environment. 
* Demonstrated ability to manage multiple projects in a fast-paced environment while maintaining the accuracy of work.
* Demonstrated ability to act as a cross-departmental liaison effectively and collaboratively.
* Superior organizational skills - must be able to prioritize effectively, project-manage, meet deadlines, and know when to communicate to supervisor when issues arise.
* Recommends, administers, and monitors budgets; reviews requests for expenditures; understands when to elevate requests to supervisor for approval.
* Excellent interpersonal and problem-solving skills, including the ability to establish cooperative working relationships with supervisors and colleagues. 
* Proficiency in all standard computer applications, including Microsoft Office products, particularly Microsoft Word, PowerPoint, and Excel.
* Stays up to date in international risk management and health & safety and educates university personnel in the best practices in those areas.
* Attention to detail.
* Ability to communicate clearly and effectively, in writing and orally, even under time or other pressures.
* High degree of professionalism in handling emergencies or confidential situations.
* Ability to work nights and/or weekends, as necessary.

Preferred:
* Master’s degree.
* Substantive experience living, working, or studying outside the United States.
* Experience developing and delivering training to diverse audiences.
* Experience with international security or intelligence analysis.
* Experience with international insurance.
* Familiarity with the capabilities and operations of U.S. government agencies responsible for the support of citizens abroad.
* Experience in incident or crisis management.
* Experience with Terra Dotta software or familiarity with software tools used to track travelers for an organization.

This position requires Child Abuse Certifications prior to the commencement of service.

This position is temporarily assigned a hybrid work arrangement (on-campus and remote), the duration of this hybrid work arrangement is at the discretion of Temple University and the Department.

Temple University values diversity and is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.

In accordance with the City of Philadelphia’s mandate, all Temple University students, faculty, staff and contractors must be fully vaccinated for COVID-19 by November 15, 2021, unless they have a medical or religious exemption approved by the university.  An individual is considered fully vaccinated 2 weeks or more following the second dose of the Pfizer or Moderna vaccines, or 2 weeks or more following a single dose of the Johnson & Johnson vaccine. Individuals who do not meet the University’s vaccination or exception requirement by November 15, 2021 will be prohibited from working until proof of vaccination or an exception is provided.  For more information visit the university's Vaccines web page at https://www.temple.edu/coronavirus/vaccines. 

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

To obtain additional information about Temple University please visit our website at www.temple.edu.  

Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety and can be found at: https://safety.temple.edu/reports-logs/annual-security-report

You may request a copy of the report by calling Temple University’s Campus Safety Services at 215-204-7900.

 

Primary Location: Pennsylvania-Philadelphia-Main Campus-Carnell Hall
Job: Staff
Schedule: Full-time
Shift: Day Job
Employee Status: Regular