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Director of Health & Counseling Services

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Job Details

Category:: Professional
Department:: Health Services
Locations:: Binghamton, NY
Posted:: Oct 20, 2021
Closes:: Open Until Filled
Type:: Full-time
Ref. No.:: 43258
Position ID:: 138077

About Binghamton University:

Binghamton University is a world-class institution that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by outstanding academics, facilities and community life - promotes extraordinary student success.

Binghamton merges rigorous academics, distinguished faculty and state-of-the-art facilities to engage and challenge its 18,000 students. The high-achieving Binghamton student body also represents a great diversity of life experiences, from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration and community service.

Job Description:

Budget Title: Senior Staff Associate (SL-5)

Salary: Commensurate with qualifications and experience

The Director of Health and Counseling Services provides visionary, strategic and operational leadership to a merged health and counseling services unit consisting of the Decker Student Health Services Center (DSHSC), the University Counseling Center (UCC) and Employee Assistance Program (EAP). This role facilitates the planning, development, maintenance and evaluation of premier programs and services that address the holistic health of all students and recognizes the importance of cultural diversity on health care behaviors and needs. The Director is responsible for departmental compliance with applicable state and federal laws and mandates and creates relevant departmental policies and procedures.

Relative to operations, the Director is responsible for the development and oversight of the departmental budget, recruitment and staffing and creation of monthly, annual and ad hoc departmental reports as requested. Periodic responsibilities include active involvement in the development of requests for proposal for the University sponsored domestic student health insurance plan and contracted lab services. Seeking sources of external funding to support programs and services is an expectation.

Reporting to the Associate Vice President for Student Affairs and Chief Health and Wellness Officer, this position interfaces with upper administration and collaborates and liaisons with other internal and external partners including students, student groups, parents, university departments and off campus agencies. Amongst those directly supervised by the Director include the Medical Director of the DSHSC, Clinical Director of the UCC, Associate Director of EAP, and the Assistant Director of Operations. Indirect supervision is provided to approximately 40 additional staff members representing three bargaining units (UUP, PEF and CSEA).

Participation in divisional and university committees and projects is expected, including close collaboration in strategic planning and implementation of the University's Healthy Campus Initiative. Other committee responsibilities include chair of the Student Health Advisory Committee (SHAC); Harpur's Ferry Board of Directors; the Students of Concern Committee, and the Threat Assessment Team. This role is engaged in University level case and crisis management, including COVID crisis response. There is an expectation of off hours responsibilities, especially related to crisis management.


  • Master's degree in a relevant health science or mental health field.
  • At least five years of progressively responsible, relevant administrative experience in a health/mental health care setting/program.
  • Experience with administrative duties and functions such as strategic planning, developing and implementing policies and procedures, budget planning and managing resources, and report writing.
  • Supervisory and leadership experience and ability to build effective teams. Ability and interest in developing collaborations and working collaboratively.
  • High level of personal and professional integrity, strong sense of ethics and respect for privacy and confidentiality.
  • Possesses a commitment to customer satisfaction.
  • Demonstrated commitment to diversity, equity and inclusion.
  • Demonstrates a strong work ethic, ability to multi-task, meet deadlines and work in a complex and fast paced environment.
  • Ability to effectively manage during crisis, with sensitivity.
  • Keen problem solving and critical thinking skills.
  • Proficiency in oral and written communication and interpersonal skills, public speaking and leading group discussions.

Preferred Qualifications:

  • Terminal degree.
  • License to practice in New York State, if eligible.
  • Clinical background in the health sciences or mental health field.
  • Experience in higher education setting.
  • Knowledge and experience in primary care, mental health and/or employee assistance program services.
  • Experience with managing clinical delivery models including clinical flow, trend analysis and scheduling.
  • Grant writing skills and/or experience in soliciting external funding.

Additional Information:

Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.

Binghamton University is a tobacco-free campus.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at [email protected]

Payroll information can be found on our website

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit:

Equal Opportunity/Affirmative Action Employer
The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.

Application Instructions:

Deadline for Internal Applicants: 11/04/2021

Deadline for External Applicants: Open until filled

Review of applications will begin immediately and continue until the vacancy is filled.

Persons interested in this position should apply online.

Please submit:

  1. Resume,
  2. Cover letter, and
  3. Contact information for three professional references

You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents:


Working at Binghamton University

Message on working at Binghamton University from President Harvey Stenger    


Binghamton University opened its doors as Triple Cities College in 1946, to serve the needs of local veterans returning from service in World War II. Originally located in Endicott, N.Y., five miles west of the present campus, the fledgling school was a branch of Syracuse University.

Four years later, the college was incorporated into the State University of New York (SUNY) and renamed Harpur College in honor of Robert Harpur, a Colonial teacher, patriot and pioneer who helped settle the area west of Binghamton.

In 1961, the campus moved across the Susquehanna River to Vestal. Growing enrollment and a reputation for excellence soon led to the selection of Harpur College as one of four doctorate-granting University Centers in the SUNY system.

In 1965, the campus was formally designated the State University of New York at Binghamton, and in 1992, Binghamton University was adopted as our informal name.

Mission Statement

Binghamton University is a premier public university dedicated to enriching the lives of people in the region, state, nation and world through discovery and education and to being enriched by partnerships with those communities.

Vision Statement

Binghamton as an institution is dedicated to higher education, one that combines an international reputation for graduate education, research, scholarship and creative endeavor with the best undergraduate programs available at any public university.

We are an academically selective community that shares ideas across departments, disciplines and borders. We encourage faculty, students and staff to ask unexpected questions, foster open dialog and develop innovative solutions to important problems.

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