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Payroll Technology Support Analyst (Journey)

Job Details

Requisition Number:

S2263

Position Number:

014208

Position Classification Title:

Technology Support Analyst

Functional Title:

Payroll Technology Support Analyst (Journey)

Position Type:

Staff

University Information:

UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master’s and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit uncg.edu and follow UNCG on Facebook, Twitter, and Instagram.

Primary Purpose of the Organizational Unit:

The UNCG Office of the Controller’s Payroll/Tax unit provides operations administration and processing of all payrolls for UNCG and is responsible for the general accounting functions relating to payroll. The Payroll/Tax unit is responsible for timely and accurate payments of salary to faculty, staff and students as well as the monthly reconciliation, reporting and remittance of withheld taxes and employee payroll deductions. The Payroll/Tax unit also performs data control duties and provides accounting transactions for general ledger posting. Payroll/Tax accounting involves reconciling numerous Banner Finance clearing accounts related to payroll withheld taxes and deductions and preparing re-allocations entries, which ensure that labor cost for wages and benefits are expensed to appropriate Banner Finance accounts. In addition, the Payroll/Tax unit is responsible for all state and federal tax reporting related to payments made to foreign visitors (Nonresident Aliens), currently about 300 employees in 2017; including the formal interview process of each potential employee ensuring the appropriate visa documents are sufficient to qualify the applicant to work at UNCG. An average of 5,400 employees are paid monthly with applicable tax remittance, reporting and filing to the NC State government and the federal government (i.e. quarterly/annual Form 941). In addition, the NC quarterly state unemployment is filed based upon applicable employee basis. Annual payroll totals are in excess of: $189 million in gross wages, $41 million in federal/fica taxes, $9 million in NC state taxes and 7,500 Form W-2s, with applicable maintenance of mandatory W-2 and NC-4 tax form documents and direct deposit information.

Position Summary:

Re-Post, Previous Applicants Need Not Re-Apply, Still Under Consideration.

The primary purpose of the position is to assure the timely and accurate setup and maintenance of the University’s ERP HR/Payroll System. The position reports to the Payroll Accounting Tax Manager and assists with directing the monthly payroll/tax processes to ensure that the University employees are paid, payrolls are balanced, payroll fundings are requested. Finance GL is interfaced and balanced, payroll liability accounts reconciled, and payroll taxes are completed timely and accurately. The secondary major purpose of this position is to identify changes/issues from the various Payroll Users (IT, Payroll, HR Offices, Budget Department, Contract and Grant Accounting, and other University Campus Departments) to thoroughly and accurately research, analyze and test each to ensure desired resolutions are reached. This position documents and communicates changes and procedures within the HR/Payroll System by presenting clear and concise instructions of expectations so that effective and efficient processing occurs within the HR/Payroll environment. The third major responsibility of this position is to assist in filling any gaps the Payroll Office may have with payroll processing and payroll administration work.

Minimum Qualifications:

An Associate’s degree in Computer Information Technology, Computer Technology Integration, Networking Technology, or related area and one year of experience in the information technology field related to the position’s role: or a Bachelor’s degree from an appropriately accredited institution and one year experience in the information technology field related to the position’s role: or Bachelor’s degree in computer science, computer engineering, math or engineering or related technical degree from an appropriately accredited institution; or an equivalent combination of education and experience.

  • Journey level requires an additional one (1) year of experience
  • Advanced level requires an additional two (2) years of experience

Preferred Qualifications:

  • Detailed oriented, organized, problem solver, and team player
  • Proficient in Excel spreadsheet design creation with data comparisons
  • Ability to maintain strict confidentiality
  • Experience in Higher Education
  • Experience in Payroll, Taxes or Human Resources

Alternate Option:

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Special Instructions to Applicants:

Applicants are required to upload a list of at least three (3) professional references that includes:

  1. Name,
  2. Company Name,
  3. Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor.
  4. Email Address
  5. Contact Phone Number

Recruitment Range:

$56,623 - $60,000

Org #-Department:

Office of the Controller - 56202

Work Hours of Position:

8 am - 5 pm, minimal overtime expected

Number of Months per Year:

12

Job Family:

Information Technology

Career Banded Title:

Technology Support Analyst

Open Date:

09/30/2021

Close Date:

11/02/2021

FTE :

1.000

FLSA:

Non-Exempt

Salary Grade Equivalency:

72

Key Responsibility:

Professional Knowledge

Essential Tasks:

Apply a working knowledge of basic accounting principles and practices and reporting guidelines when changing or adding new table setups in the HR/Payroll system and when preparing journal entries, or when processing the redistribution process to correct/change labor. Apply a working knowledge of application information technology by using HR/Payroll, Finance, Report System, Check writing system, Banking System, Electronic Funds Transfer System, and Microsoft Office system. Apply a working knowledge of various related tables, parameter job sets, and Payroll checklist steps to complete the payroll process and file transfers.

Key Responsibility:

Finance Monitoring & Analysis

Essential Tasks:

Monitor and examine the requested account changes from the University Departments to ensure internal controls are in place (policies and procedures are being followed) and that each request is valid.

Research, analyze, and ensure implementation of new/changes within the HR/Payroll System and other related Payroll processing systems along with the IT Department. Provide training related to changes and assist with developing policy/procedures changes as necessary.

Monitor Payroll checklist payroll processing steps, reports, and interfaces for errors and unusual events that may cause the payroll to be incomplete. Report, review, and research any unusual activity.

Key Responsibility:

Payroll/Tax Administration

Essential Tasks:

May assist with the day-to-day administration of prepping documentation for payroll processing or verifying information before or after it is keyed into the HR/Payroll system.

May assist with tax calculations for payroll processing, overpayment reconciliations, and W2 preparations.

May assist with preparing and verifying tax information for reporting of Federal and State payments after payroll processes or quarterly reporting or annual reporting.

Provide payroll/tax customer service and interact with all University employees, payroll/tax vendors, and agencies that seek assistance from the UNCG Payroll/Tax Office

Other duties as assigned.

Key Responsibility:

Communication and Interpersonal Skills

Essential Tasks:

Prepare written and/or technical products which convey concise, comprehensive, and accurate findings and conform to guidance; provide appropriate documentation to support conclusions; may need to work with the other Departments outside of the Controller’s Office.

Review and test Payroll Procedures documents to ensure that documentation is accurate and can be easily understood.
Develop and maintain effective working relationships that foster organizational success by working with various users of the HR/Payroll System.

Key Responsibility:

Decision Making and Problem Solving

Essential Tasks:

Serve as a resource for the HR User community in resolving unprecedented, non-standard issues and problems. Anticipate problems and develop recommendations for management resolution.

Competency:

Planning and Organizing

Competency Description:

Ability to work independently on tasks, develops own work, schedule and monitors progress against defined parameters. Ability to perform job with minimal supervision.

Competency Level:

Journey

Competency:

Technical Knowledge

Competency Description:

Substantial working knowledge as demonstrated by an understanding and use of the principles, theories, and practices pertinent to area of responsibility. Ability to mentor or train peers and others.

Competency Level:

Journey

Competency:

Technical Solution Development

Competency Description:

Works with own specialty with ability to integrate and coordinate elements of that specialty. Working knowledge of technologies and systems in place with the capability of supporting these technologies.

Competency Level:

Contributing

Competency:

Technical Support

Competency Description:

Demonstrates a range of technical understanding to independently resolve routine and non-routine issues on software and/or hardware. Technical knowledge to update and maintain integrity of tables and security

Competency Level:

Journey

Competency:

Consultancy Skills

Competency Description:

Ability to determine client needs and effectively communicates back to technical experts. Acts as technical resource to others within work specialty.

Competency Level:

Contributing

Physical Effort:

Hand Movement-Repetitive Motions - C, Hand Movement-Grasping - O, Holding - O, Finger Dexterity - C, Reading - F, Writing - F, Vision-Preparing/Analyzing figures - F, Hearing - F, Talking - F, Sitting - F, Lifting-0-30 lbs. - R

Work Environment:

Inside - C, Overtime - R

Organization

UNCG at a Glance

Founded in 1891, The University of North Carolina at Greensboro is the largest and most diverse state university in the Piedmont Triad. Standing apart from other universities, the UNCG community is joined together by a shared value: We define excellence not only by the people we attract, but by the meaningful contributions they make. 

With more than 19,400 students and 2,500 faculty and staff, UNCG is the largest state university in the Piedmont Triad and has an annual economic impact of more than $1 billion. The campus has grown to include 30 residence halls and 30 academic buildings on 210 acres.

UNCG takes pride in being a learner-centered public research university. The College of Arts & Sciences and seven professional schools offer 79 undergraduate majors, 65 master's programs and 30 doctoral programs.

The university holds two classifications from the Carnegie Foundation for the Advancement of Teaching, as a “research university with high research activity” and for “community engagement” in curriculum, outreach and partnerships. More than $35 million in grants and contracts for research and creative activity are awarded to faculty members annually. Among the most prominent of UNCG's research initiatives are the Gateway University Research Park and the Joint School of Nanoscience and Nanoengineering. Both are partnerships with North Carolina Agricultural and Technical State University.

Globalization of the curriculum has expanded opportunities for international education, through new programs such as the UNC Exchange Program and the Lloyd International Honors College. In addition, innovative signature programs such as Building Entrepreneurial Learning for Life (BELL), Communication Across the Curriculum, Undergraduate Research and Freshman Seminars enhance the student experience.

As a cultural leader, UNCG offers concerts, lectures, dance and theater performances, exhibitions at the internationally known Weatherspoon Art Museum and readings by nationally known authors. In athletics, Spartan teams compete in nine women's and nine men's sports in Division I of the National Collegiate Athletic Association. With ethnic minority students making up 26 percent of the student body, UNCG is the most diverse of the UNC system's historically white campuses.

Although much has changed, some things remain the same. The university motto — “Service” — continues to be a guiding principle put into practice through all aspects of university life.

UNCG Schools and College of Arts & Sciences

The University's Academic Affairs Division consists of seven academic schools, the College of Arts & Sciences, the Graduate School and the Lloyd International Honors College. The names below are the ones currently in use. In some cases, the names have changed since the academic units were founded. The schools and their dates of establishment are: Graduate School 1921-22;College of Arts & Sciences 1969, Lloyd International Honors College 2005, Joint School of Nanoscience & Nanoengineering 2007, Joseph M. Bryan School of Business & Economics 1969, School of Education 1921, School of Health and Human Sciences 2011, School of Music, Theatre and Dance 2010, and School of Nursing 1966.

Achievements & Accolades

UNCG is garnering national attention and awards for its challenging academic programs, supportive environment and engaged community. Take a look at some of our latest accomplishments and meaningful contributions on campus, in the community and around the globe. Curious about more accolades, achievements, our student body, faculty and staff excellence and other signs of our success? Find out more at UNCG Now: http://newsandfeatures.uncg.edu/

Challenging Academic Programs

U.S. News & World Report ranked three UNCG online programs among the best in the nation in the 2015 list of Best Online Programs.

UNCG’s slate of online programs has earned a top 10 ranking for affordability from BestColleges.com.

The graduate program in the Department of Human Development and Family Studies has earned a Top 10 ranking by the The HDFS Report.

Supportive Environment

UNCG is a Military Friendly School for the fourth straight year, putting it in the top 15 percent of colleges and universities nationwide that are doing the most to support veterans and ensure their success.

UNCG is ranked among the best colleges for your money nationwide by College Factual, a new site that guides students through the college selection process.

The Education Trust singles out UNCG among the nation’s universities for its success at closing the gap in graduation rates between black and white students.

Engaged Community

For the fifth year in a row, UNCG has earned the “Tree Campus USA” designation for promoting healthy trees and encouraging the spirit of conservation. 

UNCG’s innovative dynamic mailbox system has been honored as one of University Business Magazine’s Models of Efficiency.

For the eighth consecutive year, UNCG is highlighted on Washington Monthly’s list of American universities that contribute most to the public good.

Careers at UNCG

UNCG is committed to the creation of an inclusive, collaborative and responsive university by attracting, retaining and developing a diverse community of talented individuals in support of the university's mission.

Company info
Website
Telephone
336-334-5009
Location
723 Kenilworth Street
Greensboro
NC
27402
US

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