Communications Specialist
Business Affairs: University IT (UIT), Redwood City, California, United States

Schedule: Full-time
Job Code: 4893
Employee Status: Regular
Grade: I
Requisition ID: 91768

OVERVIEW

If you're a top-flight, tech-savvy communications professional, a creative storyteller, a prolific, multi-channel content creator, an innovative comm strategist and counselor, an inspired people person, a confident presenter, and a resourceful, collaborative, flexible teammate, you're perfect for us.

This position is part of the University IT (UIT) Communications team; UIT is an 800-person strong Stanford University technology department located on campus and responsible for developing and delivering on communication strategies that support the organization's mission and 100+ services. It includes curating, creating, and delivering content in traditional and innovative ways.

Still interested? Here are more specifics of what we're looking for.

• A prolific content curator, creator, editor, and strategist
  • The ideal candidate must be skillful at:
    • finding and identifying relevant and meaningful content
    • working with subject matter experts to understand the intricacies of topics that are often technical or dry
    • shaping messages so that they are engaging, action-oriented, broadly consumable and specifically directed
    • crafting change communications tailored to varied audiences (both technical and non-technical)
    • seeing the big picture and executing communication action plans that drive toward specific and measurable goals
    • guiding others to the best communication approaches and strategies for the particular circumstances and goals
• A skilled visual communicator and multi-channel specialist who
  • values and leverages all available approaches to enhance communications, including the design of a wide range of assets and materials for use across multiple channels: email, digital ads, newsletters, presentations, and web content
  • understands graphic layout and has expertise in Adobe Creative Suite (e.g., Photoshop, Illustrator, InDesign, Premiere Pro)
  • create engaging internally produced videos and animations, from script writing through final edits
  • will work with subject matter experts to create customer-centric solutions that improve the end-to-end user experience, including instructional content, training materials, and technical documentation
• A people person and skillful verbal communicator who is
  • relationship-oriented and focused not just on the immediate task at hand, but on long-term collaboration with colleagues, partners, and clients
  • proficient at clearly articulating important information (general and instructional) in all types of scenarios, from individual meetings with peers, to small discussions with senior leadership, to presentations with large client audiences

You don't necessarily have to be able to “do” all the work…we're a team. But the more you can do, the more powerfully you can contribute to the team.

Following is the standard Stanford job description for this type of position. It provides some additional general information that might help you decide. If it sounds like a good fit, please apply. We're a great team doing great things.

JOB PURPOSE:

Under the guidance of senior management, participates in the development and implementation of marketing initiatives, enabling programs, services, events and/or products to meet business objectives. Vendor management. Drives cross-functional collaboration across the organization.

CORE DUTIES:

• Recommend and execute marketing strategies to meet business objectives.
• Manage marketing plans/programs to meet business objectives, including collaboration with internal stakeholders and vendor partners.
• Implement integrated marketing communications and brand strategy, across a variety of channels (i.e. digital and print).
• Oversee design and production of marketing materials from inception to deployment.
• Conduct market research, including competitive benchmarking, and analyze campaign/program/ service/event effectiveness used to inform decisions regarding strategic marketing direction, product segmentation and customer targeting.
• Assess market opportunities and track market trends. Recommend marketing improvements based on findings.
• Plan and execute events to support marketing objectives.
• Manage vendors/consultants on specific projects.
• Manage project/program budget(s) and coordinate invoice processing.
• May oversee interns and other contingent staff; provide staff training.

MINIMUM REQUIREMENTS:

Education & Experience:

Bachelor's degree and five years of relevant experience; or a combination of education and relevant experience.

Knowledge, Skills and Abilities:

• Previous experience in product, program and/or services marketing.
• Ability to drive cross-functional groups toward a common goal.
• Experience with project management and the ability to manage multiple projects simultaneously.
• Understands how to implement integrated marketing programs across channels including digital and print.
• Experience with market research and data analysis.
• Demonstrated problem solver.
• Excellent written and oral communication and presentation skills.

What's great to have:

• Experience in IT and/or higher ed
• Experience producing videos and photography skills
• Experience in graphic design
• Experience creating and managing content in Drupal
• Experience setting up and managing online collaboration tools like Slack, Google G Suite Workplace, SharePoint, Trello
• Familiarity with AP style and digital accessibility best practices

Certifications and Licenses:

None

PHYSICAL REQUIREMENTS*:

• Constantly perform desk-based computer tasks.
• Frequently stand/walk, sit, use a telephone, grasp lightly/fine manipulation, speaking.
• Occasionally grasp forcefully, writing by hand.
• Rarely sort/file paperwork.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.

WORKING CONDITIONS:

• Occasional work on evenings and weekends.

WORK STANDARDS:

• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
• Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
• Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Stanford University's commitment to safely and effectively meet the public health challenge presented by COVID-19 extends to ensuring University employees may work from home, or another off-site location, where determined appropriate, whenever necessary through the end of August 2021. The department will give reasonable notice when employees are expected to return to work at the Stanford and/or Redwood City campus.


To be considered for this position please visit our web site and apply on line at the following link: https://apptrkr.com/2566983

Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.







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