Duke Primary Care is the largest primary care network in the greater Triangle area with family medicine and internal medicine providers, and pediatricians in 34 locations throughout the Triangle.

The Divisional Chief HR Officer is responsible for determining the Human Resource strategic and programmatic needs and priorities of Duke Primary Care, articulating those needs to corporate Human Resources service units, and supporting effective planning, implementation and evaluation of strategies, programs, and services.

Duties and Responsibilities:
Serve as chief management liaison with other human resource managers throughout the entity to coordinate professional support for human resource programs and initiatives. Ensure consistent and accurate interpretation and application of human resource policies and procedures within the entity.

Develop an annual and long-term Human Resources plan that identifies the entity's Human Resources agenda for issues as a component of the overall strategy for the entity.

Working with organization/department senior leadership, identify Human Resources strategies and program requirements needed to develop and maintain a progressive work culture in support of effective recruitment, development, and retention of a high-performing organization/department staff.

Determine and articulate service requirements, both qualitative and quantitative, to corporate service units for Recruitment, Rewards and Recognition, Learning and Organization Development, Staff and Labor Relations, Benefits, Human Resources Information Systems, Payroll and Employee Occupational Health and Wellness. Partner with and support implementation efforts of Corporate Services staff.

Collaborate on strategy and policy development with other operating units and Corporate Services HR executives as part of the Duke Human Resources leadership team.

Establish and track Human Resources metrics that reflect a fact-based, comprehensive method for valuing the contributions of entity staff. Provide regular reports of data and analysis to entity managers, including topics such as turnover, use of casual labor, and overtime expenses. Analyses should demonstrate a systems approach to problem- solving and address root causes.

Provide supervision of support staff and serve as a resource and set standards for dedicated human resource staff in the entity.

Collaborate in developing and implementing business strategies and changes in the entity, including consolidation of staff, cross-training of staff, use of staff by more than one operating unit (i.e., shared staff among divisions).

The Div CHRO will have a dual reporting relationship to their entity leader and the CHRO, DUHS.

Perform other related duties incidental to the work described herein.

Required Qualifications:

Education: A bachelor's degree in Human Resources, business, or a related discipline required. A graduate degree is preferred.

Experience: At least five years of senior Human Resources executive/leadership experience sufficient to demonstrate expertness with:

• Strategic Human Resources planning Human Resources program development

• Diversity and inclusiveness strategies Analytical, project management, and organizational skills

• Strong interpersonal, teamwork, and communication skills

OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Skills/Qualifications:

• Data Driven

• Execute complex program

• High degree with flexing among priorities while focusing on all priorities.

• Comfort in fast pace environment and understanding high priorities.

• Lean management and continuous improvement experience a plus.

• Change agent

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.