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Executive Computer Support Specialist

Employer
Oklahoma State University Center for Health Sciences
Location
USA

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Administrative Jobs
Institutional & Business Affairs, Clerical & Administrative Support, Technology, IT Support & Training
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Position Details

Req ID:

req10338

Position Title:

Executive Computer Support Specialist

Position Type:

Staff Full-Time

Position Number:

633105

OSU Campus:

Stillwater

Department:

Technology Support

Location Address:

USA

Hiring Supervisor:

Robert Ponce

Hiring Range:
(Contingent upon available funding):

16.55 - 22.40, Hourly

Work Schedule:

Mon - Fri, 8am - 5pm

Faculty Appt Period:

Job Summary:

- As part of the IT Deskside Support Team, resolves all technology-related, executive-level issues.
- Works with IT staff to resolve issues and to implement effective solutions meeting the executive-level customer's needs.
- Assists the executive customers on an on-going basis and immediately responds to urgent needs.
- Works in a proactive manner with the customers to develop long-term strategies for the efficient and effective use of all available technology.

Due to communication expectations of the position, the incumbent will be required to maintain cellular or other electronic communication device. The incumbent's salary includes additional compensation to apply toward the use of their personal mobile device.

Ability to lift and carry 50 lbs.

Special Instructions to Applicants

A resume is required to complete the application process. For full consideration, submit application by October 22, 2021.

Education & Experience

Position Qualifications:

Required:

A combination of directly related education and experience may be met through (1) Two years post-secondary education and two years directly related work experience, or (2) a High School Diploma/GED and four years directly related work experience.

Must possess technical knowledge regarding computer operations, including proficiency in troubleshooting and repairing hardware and software issues.

Preferred:

Bachelor's degree

Be skilled in the use of Windows and Mac operating systems, and must possess experience working in a Help Desk environment. Possess excellent soft skills, including the ability to use creative problem-solving skills, follow-through/follow-up, and diplomacy to solve hardware and software operation and application problems while educating end-users. Possess the ability to provide efficient, effective, and timely computer support services with a positive attitude, personal flexibility and adaptability, professionalism, and a strong work ethic.

Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.

Oklahoma State University, as an equal opportunity employer, complies with all applicable federal and state laws regarding non-discrimination and affirmative action. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race, religion, age, sex, color, national origin, marital status, sexual orientation, gender identity/expression, disability, or veteran status with regard to employment, educational programs and activities, and/or admissions. For more information, visit eeo.okstate.edu.


Organization

Working at Oklahoma State University Center for Health Sciences

Our mission is to educate, train, and prepare tomorrow’s health leaders, practitioners and scientists to serve rural and under served Oklahoma. OSU-CHS also consists of the OSU Medicine clinics, where we provide vital patient care to Tulsa and surrounding communities.

About Us

Oklahoma State University-Center for Health Sciences was founded in 1972 and is home to the College of Osteopathic Medicine, as well as graduate programs in forensics, biomedicine, healthcare and athletic training.   Our core business is education; and it takes more than 500 faculty and staff members to run our institution.  Our mission is to educate and train osteopathic physicians, research scientists and other healthcare professionals with an emphasis on serving rural and underserved Oklahomans.  We offer more than 10 different specialty clinics to care for patients in the area. 

Our Culture

We are committed to the principles of truth and honesty and we will be equitable, ethical, and professional.  We seek excellence in all our endeavors and are committed to continuous improvement.   We believe that serving others is a noble and worthy endeavor.  We respect others and value diversity of opinions, freedom of expression, and diverse ethnic and cultural backgrounds.   We are dedicated to the efficient and effective use of our resources. We accept the responsibility of the public's trust and are accountable for our actions.  We believe in ethical and scholarly questioning in an environment that respects the rights of all to freely pursue knowledge.

Our Jobs

Below is a sample of the kinds of jobs we offer at OSU-CHS:

  • Nurses and Medical Assistants
  • Administrative Assistants
  • Building Engineers
  • Physicians
  • Patient Service Reps
  • Network Administrators
  • Faculty positions

Our Benefits

We offer a wide range of benefits to include:

  • Medical/Dental/Vision insurance
  • 12 Paid Holidays
  • Tuition reimbursement
  • Life insurance
  • Employer-paid retirement plan
  • Employer-Paid Retirement Plan
  • Flexible Spending Accounts
  • Health Spending Accounts
  • Long-term disability
  • Generous vacation/sick time accruals
  • 100% Tuition waiver for dependent children after 2 years of employment
  • And more!

Our Service Excellence Philosophy

Our Service Excellence Philosophy

We enrich lives by providing compassionate care and amazing service to every life we touch!

 

Our Service Standards

  1. Safety
  2. Courtesy
  3. Presentation
  4. Efficiency
Find Us
Location
United States
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