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Hall Director

Christopher Newport University
Newport News, VA

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Employment Type
Full Time
Institution Type
Four-Year Institution
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Working Title:

Hall Director

Position Number:




Appointment Type:

Full Time

Sensitive Position:


Sensitive Position Statement:

A sensitive position requires a fingerprint-based criminal history check.

Campus Security Authority:


Campus Security Authority Statement:

This position is designated as a Campus Security Authority. A Campus Security Authority (or CSA) is defined as an “official of the institution with significant responsibility for student and campus activities.” A CSA is required to immediately report any crime that is reported to them to the University Police who will then review, evaluate, and investigate the reported crime. Annual training is required by the Department of Education for all personnel who have been designated as a Campus Security Authority.

Designated Personnel:


Designated Personnel Statement:

This position is a “designated position” meaning this position could potentially be required to work (depending on the event) during an emergency closing.

Statement of Economic Interest:


Statement of Economic Interest Statement:

This position may require a Statement of Personal Economic Interest.

Restricted Position:


Restricted Position Statement:

A restricted position would be subject to availability of funding.

Chief Objective of Position:

Reporting to the Office of Residence Life, a Hall Director at Christopher Newport University is responsible for the day-to-day management and administration of one of the University’s residential communities. The Hall Director seeks to provide a safe and secure living and learning community that complements the educational mission of the University and contributes to individual and interpersonal growth and development of students. Residence Life is a part of Student Affairs and the Division of Student Services.
Hall Director is a 12 month, live-in position and responsibilities include counseling, conflict resolution, program planning, fostering community, creating an academic connection, leadership development, crisis intervention, facilities management, and assisting with the administration of the University conduct process. The major management activities are accomplished through the supervision of a student staff that may include up to 16 Resident Assistants (RAs) and up to 35 Front Desk Assistants (FDAs).

Work Tasks:


  • Works with members of the Residence Life staff to design, facilitate and evaluate staff meetings, workshops, and August, January and in-service training sessions.
  • Plans, attends and participates in weekly professional and student staff Residence Life meetings and Student Affairs Divisional meetings as scheduled.
  • Trains and schedules staff to cover front desk operations 24 hours a day, 7 days a week.
  • Serves as part of an emergency response team with on-call responsibilities; carries a cell phone on a rotating basis.

  • Participates in the recruitment, selection, training, evaluation, and dismissal, if necessary, of student staff.
  • Holds one-on-one supervisor meetings with student staff on a regular basis.
  • Completes formal written evaluations of student staff.
  • Assists with recruiting, interviewing and selecting professional staff as needed.
  • Works closely with other members of Residence Life, Student Affairs and the Division of Student Services including participation in office, division and university-wide committees as appointed.

Residential Curriculum/Development of Residents:
  • Assumes an active and visible role in the on-going developmental process of individual residents to support their maximum academic success.
  • Aids residents in obtaining assistance through referrals to other student service departments.
  • Provides counseling and crisis intervention when needed.
  • Informs and educates residents about State, University, and Residence Life policies and regulations.
  • Encourages residents to take responsibility for themselves and for their community.
  • Serves as a judicial officer and holds student accountable for their behavior through the University conduct process.
  • Mediates roommate conflicts that escalate beyond the RA level.
  • Provides direction to student staff in on-going community and academic development efforts.

Building Operations:
  • Works closely with University Housing to manage vacancies and conduct room changes.
  • Opens and closes the area at the start and end of each semester and for breaks.
  • Manages the distribution and control of keys in the area.
  • Oversees the system of inspection and the assessment of damages of all student rooms in the area prior to and following occupancy of the residence hall.
  • Maintains public area inventories and makes regular inspections of the residence hall.
  • Reports problems, damages, and major maintenance needs and conducts appropriate follow-up.
  • Recommends physical improvements for the residence hall.
  • Monitors building security and compliance with appropriate safety regulations and implements training for emergencies.
  • Coordinates Health and Safety inspections and regular building wide evacuations.

Other Duties:
  • Performs other duties as assigned (examples include: committee work, review/revision of office publications and forms, assisting with room selection, summer assignments, reports, advising organizations, survey implementation, etc.).
  • Develops a customer service approach to more effectively promote the “students first” initiative ensuring that all constituents are served in a fast, friendly, efficient and effective manner. Develops and maintains very positive and professional customer service and/or relations within the office/department and with all constituencies to include students, faculty, staff, guests, and employees. Demonstrates a positive and professional attitude and treats everyone with dignity and respect. Fully supports CNU Traditions and the “Students First” value at CNU and routinely goes the extra mile in providing service.
  • This position is designated as a “responsible employee” who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty.
  • Reviews and communicates identified safety issues and goals are set to ensure a safe and healthy workplace and a reduction in work related absences. Promptly addresses any violation of safety rules.

Knowledge, Skills, Abilities (KSA's) required:

Knowledge of student development theories. Ability to create and implement new initiatives. Strong administrative, interpersonal, and written communication skills. Computer skills including e-mail, word processing, spreadsheet, and presentation applications. Conflict mediation skills.

Required Education:

Master’s degree in Higher Education Administration, Student Personnel or related field, or a combination of Bachelor’s degree and work experience at a level which equates to an advanced degree.

Experience Required:

Experience working with students.

Experience Preferred:

Experience working with college students in a student services area. Experience in a live-in university setting. Supervisory and staff training experience. Leadership training and crisis response experience. Experience working with learning communities, sophomore living environment, and/or residential curriculum.

CNU Information:

Selected by The Princeton Review to be included in The 387 Best Colleges: 2022 Edition, Christopher Newport University is a public school offering a private school experience – great teaching, small classes, and a safe, vibrant campus. The University is located in Newport News, Virginia, enrolls approximately 5,000 students, and is dedicated to the ideals of scholarship, leadership, and service. Academic programs at Christopher Newport University encompass more than 90 areas of study, from biology to business administration and political science to the performing arts. The University is ranked by U.S. News & World Report’s America’s Best Colleges guide as 3rd among public regional universities in the South and 6th overall, and has recently completed more than $1 billion in capital construction on its 260-acre campus. Christopher Newport University is committed to ensuring that all people are welcomed, honored, and fully engaged in the life of our academic community. We recruit exceptional and diverse faculty and encourage applications from individuals who are underrepresented in their profession. For further details and information about Christopher Newport, visit

Posting Number:


Posting Date:


Application Deadline:


Application Instructions:

Interested parties are requested to submit a cover letter; current resume; and the names, addresses, and telephone numbers of at least three professional references at the time of application. Review of applications will begin October 31, 2021.Applications received after October 31, 2021, will be accepted but considered only if needed. Search finalists are required to complete a CNU sponsored background check. Per the Governor’s order, as a state employee, you would be required to disclose vaccine status. If you are fully vaccinated, you must provide documents confirming this status. The Governor requires that all employees who are unvaccinated, or not yet fully vaccinated to be tested weekly until they are fully vaccinated. This is a condition of employment. Christopher Newport University (CNU) will make a reasonable effort to accommodate persons with disabilities in the application and/or interview process. Persons with disabilities who require accommodation should contact the CNU Human Resources Office by calling (757) 594-7145.

Quick Link for Internal Postings:

EEO Statement :

Christopher Newport University, an EO Employer, is fully Committed to Access and Opportunity.
Notice of Non-Discrimination & Title IX Policy Statement:

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