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Tuition, Fees & Certification Specialist

The University of Kansas
Lawrence, KS

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Administrative Jobs
Institutional & Business Affairs, Registrar & Student Accounts
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Position Overview The Office of the University Registrar reports to the Vice Provost for Enrollment Management which includes the following functional units: Office of Undergraduate Admissions, Financial Aid and Scholarships, Student Information Systems and the Office of the University Registrar.

The Office of the University Registrar (OUR) is responsible for catalog and course scheduling, room reservations, student enrollment, tuition and fee assessment, production and maintenance of the academic record including the official academic transcript, enrollment certification, graduation and diploma production.

This position has primary responsibility for ensuring accurate tuition and fee assessment, including reviews for requests for reassessment and exceptions. This position assists with resident tuition classification decisions/data entry and the certification of Veteran’s Affairs Educational Benefits. The person in this position is responsible for knowledge of and compliance with Kansas state statutes, Veteran Affairs policy, Board of Regents, and University policies regarding day-to-day job-related activities applicable to the position. Error by this position can result in catastrophic financial loss to the University and therefore accuracy is critical. Job Description25% Fee Assessment
  1. Reads, interprets and applies complex data and policies regarding tuition, fee assessment, fee adjustments and fee reassessment petitions.
  2. Researches, and corresponds with other departments and students regarding student account information, and validity of fee assessment.
  3. Makes decisions concerning requests for adjustments, including tuition waivers, based upon established guidelines and updating accounts accordingly, providing excellent customer service in these transactions.
  4. Makes initial decisions on all fee waiver applications based upon established guidelines and updating accounts accordingly.
  5. Maintains accurate files on all changes and decisions. Processes administrative enrollment changes each term, maintains accurate tuition and fee charges, ensuring enrollment changes are updated correctly by student records staff.
  6. Compiles and prepares documents, including notification to students, for fee petition appeals committee meetings.
  7. Serves as a resource person for testing of the fee assessment module as needed.
25% Residency Classification
  1. Reads, interprets and applies complex data and policies resident tuition classification.
  2. Makes initial decisions regarding applicant residency status and assists the Assistant Registrar in reviewing residency applications.
  3. Compiles and prepares documents, including notification to students, for residency appeals committee meetings.
  4. Assists with correspondence concerning residency and review status, via email, phone and in person.
25% Veterans Affairs Certification
  1. Reads, interprets, and applies complex federal policies and regulations regarding VA education benefit certification.
  2. Submits nearly 700 enrollment certifications for VA beneficiaries each semester.
  3. Provide updates from the federal government to maintain compliance with all related federal regulations.
  4. Serves as a resource to students and campus community regarding VA educational benefits.
20% Communicating with Students
  1. Meets with students, prospective students and parents as needed to answer questions and give guidance on residency, tuition, and certification policies and processes.
  2. Processes requests for tuition reimbursement verification letters.
5% Other Duties
  1. Other duties as assigned by supervisor.
Required Qualifications
  1. High School degree/GED Equivalent
  2. 2 years office experience
  3. Excellent communications skills as evidenced by the application materials
Preferred Qualifications
  1. 2 years financial related work experience such as assessment, billing, collections, accounting, banking
  2. Experience in record keeping
  3. Ability to work additional hours during peak periods
  4. Ability to comprehend complex rules and policies
  5. 2 years' experience working with student records
  6. Strong problem solving skills
  7. The ability to work with strict deadlines and high pressure situations
Additional Candidate Instructions

A complete application consists of:

A cover letter addressing how required qualifications are met


3 Professional References

Incomplete applications will not be considered.

Deadline for applications is Sunday, October 31st, 2021.

Contact Information to ApplicantsCasey Wallace
[email protected]
785-864-5447 Advertised Salary Range$31,905 Application Review Begins01-Nov-2021 Anticipated Start Date15-Nov-2021


Working at the University of Kansas 

Join the University of Kansas, and you’ll become part of a Jayhawk family that spans the globe. Wear your KU shirt in London, Istanbul, Buenos Aires, Nairobi or anywhere else, and you will likely hear a resounding “Rock Chalk!” from a stranger. Of course, the appropriate response is an enthusiastic “Jayhawk!” Because, after all, they’re not really strangers, they’re family.

The Jayhawk community is united by more than 150 years of tradition and by our commitment to pushing the boundaries of knowledge, transforming the academic experience, and creating solutions through innovative research. KU’s mission is to lift students and society by educating leaders, building healthy communities and making discoveries that change the world.  

The University of Kansas is the state’s flagship university and one of just 66 invited members of the prestigious Association of American Universities (AAU). We consistently earn high rankings for academics and recognition as a premier research university.

KU faculty and staff embrace our role as the state’s flagship university, AAU member and R1 institution that serves the state, nation and world. We celebrate the energy and compassion that infuse the Jayhawk spirit; and, we remain true to KU’s historic values: the elevating force of education, the transformative power of research and the healing power of service.

Diversity, Equity, Inclusion, and Belonging 

The University of Kansas is committed to a learning and workplace environment that is representative of our nation and global society, accepts and values everyone, appreciates our common humanity and understands that our multiple differences are the cornerstone of academic preparation, professional excellence and distinction. KU must be a place where all people feel they belong and have access to resources and support that help them attain their educational and professional goals.

We recognize there are inequalities and privileges generated by historical and persistent intersecting differences by race, ethnicity, gender identities, gender expressions, sexual orientation, socio-economic status, age, abilities, religion, regional background, veteran status, citizenship status and nationality. And we hold ourselves accountable for policies, processes and programs that appreciate these and other differences and create more fair, safe and just learning, working and living environments for KU students, faculty and staff.


KU offers a broad array of undergraduate and graduate study programs, and we fulfill our mission through academic and research programs of international distinction, coupled with outstanding libraries, teaching museums and information technology. These resources enrich the academic experience for students from all 50 states and 112 countries, and provide enrichment resources for KU faculty and staff.


The university attains high levels of research productivity and recognizes that faculty are part of a network of scholars and academicians that shape a discipline as well as teach it. KU staff are integral to our research success, participating in and supporting discoveries that expand knowledge and improve lives.


The university and our employees serve society through research, teaching and the preservation and dissemination of knowledge. KU's academic programs, arts facilities and public programs provide cultural enrichment opportunities for the larger community. And, KU offers educational, research and service programs throughout the state. KU employees are encouraged to participate in and serve the campus and surrounding communities in a way that is meaningful to them.

International Dimension 

KU offers more than 100 programs of international study and cooperative research for KU students and faculty at sites around the world. The university offers teaching and research that draw upon and contribute to the most advanced developments throughout the United States and abroad. At the same time, KU's extensive international ties support economic development in Kansas.


The University of Kansas, our students and employees are committed to excellence. We foster a multicultural, inclusive environment in which the dignity and rights of individuals are respected. Intellectual diversity, integrity and disciplined inquiry in the search for knowledge are of paramount importance.

Our City and State 

KU sits atop Mt. Oread in the center of Lawrence, a town full of natural beauty and culture. In fact, Rolling Stone magazine named Lawrence one of the best college towns in the United States. Lawrence is home to more than 100,000 people, and has a charming, Midwestern friendliness that welcomes visitors and celebrates diversity. In addition to KU, Lawrence is home to Haskell Indian Nations University, the premiere tribal university in the United States.

Lawrence’s historic and thriving downtown features restaurants, nightlife and local shops offering unique finds that you won’t find anywhere else. The town has more than 50 parks, an encompassing mixed-use trail, and quick access to biking/hiking trails along the Kansas River and around Clinton Lake. A five-minute drive from Lawrence, Clinton Lake offers fishing, boating, beaches, camping and other outdoor activities.

Located just 40 minutes west of Kansas City, Lawrence offers the appeal of a mid-size, suburban town with quick access to the amenities of a large city, including an international airport. The Kansas City metro area is home to world-class museums and cultural activities, Jazz clubs and other nightlife venues, expansive shopping options, and exciting professional sports with the Kansas City Chiefs, Kansas City Royals and Sporting KC.

Kansas is in the center of the country, making it convenient and cost effective to fly or drive to destinations throughout the United States. Far from flat, the Flint Hills, just 90 minutes from Lawrence, offer panoramic vistas that showcase the breathtaking beauty of America.

Making KU Your Home 

Something about Lawrence is magnetic. Long-time residents are never surprised when a KU student or employee from out of state decides to make Lawrence their permanent home. And, even those who do leave often find themselves returning to “the nest” at some point in the future. In fact, Lawrence has been named by several publications as one of the best places to retire.

At the University of Kansas, you’ll join a global Jayhawk family and find a place to call home.

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