LMS Administrator/E-Learning Consultant, Employee and Organizational Development

The University of Tennessee, Knoxville
Knoxville, TN

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Job Details

About the UT System
The University of Tennessee is comprised of campuses at Knoxville, Chattanooga, and Martin; the Health Science Center at Memphis; the Space Institute at Tullahoma; and the statewide Institute of Agriculture and Institute for Public Service.

The UT System has a presence in each of Tennessee’s 95 counties. Through the combined force of education, research and outreach, the University serves students, business and industry, schools, governments, organizations, and citizens statewide.

The University of Tennessee System, through its multiple campuses and institutes, serves the people of Tennessee and beyond through the discovery, communication, and application of knowledge. The System is committed to providing undergraduate, graduate, and professional education programs in a diverse learning environment that prepares students to be leaders in a global society. The UT System’s delivery
of education, discovery, outreach, and public service contributes to the economic, social, and environmental well-being of all Tennesseans.

The Opportunity
The UT System Office of Employee and Organizational Development (EOD) embraces life-long learning and provides all employees with opportunities for personal and professional growth. Each year EOD delivers a wide variety of facilitated workshops, seminars, and conferences for the benefit of UT faculty and staff. Additionally, EOD offers a growing number of self-paced eLearning courses at no cost to employees on a full spectrum of topics—making it convenient for employees to meet their development needs.

The Learning Management System (LMS) Administrator and E-Learning Consultant is responsible for the administration of the [email protected] learning management system for statewide internal employee training and eLearning consultation with UT departments and campuses on eLearning programs, with specific emphasis on statewide compliance training and employee development initiatives. The LMS Administrator provides training and support for campus learning administrators (CLAs) in their implementation of the LMS for campus-specific employee training, resolves technical issues, assesses and advises on LMS upgrade impacts on employee training, and other functional matters. In addition to offering eLearning consulting to department leaders, this position advises departments on eLearning best practices and quality standards; uses the [email protected] LMS to publish, house, promote, and disseminate eLearning programs; promotes and provides assistance for learning events to university employees statewide; leads and implements select training curricula, including curriculum research, development, and delivery as needed; plans, coordinates, and manages key eLearning programs integrated from other sources, such as third-party content, templates, customizable courseware, graphics, images, etc.; consults with departments to develop and deliver customized training solutions that involve eLearning options; evaluates training needs and makes recommendations for fulfillment and curricula; and provides other essential training-related and HRD functions as needed.

The LMS Administrator and E-Learning Consultant supports a culture of engagement and belonging by treating others with dignity and respect at all times, and by exhibiting conduct that reflects a commitment to inclusion, diversity, and engagement (IDE.) The successful candidate will respectfully communicate and cooperate with all employees and will actively participate in diversity awareness learning and development opportunities to enhance knowledge and eradicate racism in the workplace. The LMS Administrator and E-Learning Consultant is also expected to contribute to the systemwide mission and fully embrace the University’s Be One UT Values.

Required Qualifications:

  • A bachelor’s degree in a related field or equivalent experience.
  • Two (2) plus years of experience administering and providing learning management user
  • support in a multi-site learning management system.
  • Strong customer service skills, with the ability to explain technical solutions in practical ways to
  • non-technical users.
  • Knowledge of eLearning development principles and technology.
  • Knowledge of, and the ability to use learning management system technology to effectively
  • publish eLearning content.
  • Microsoft Office and similar technical/computer skills.
  • Consultative skills and the ability to communicate effectively and efficiently, both verbally and in
  • writing.

Preferred Qualifications:

  • A master’s degree, advanced education, or professional certifications.
  • Three (3) or more years of experience designing, developing and consulting on eLearning
  • courses and best practices using current (2012 and newer) eLearning development software,
  • such as Articulate, Captivate, and other high-end applications.
  • Five (5) years of experience training adults in a productivity-based or professional workplace.
  • Experience developing and managing large-scale, annual compliance training.
  • Supervisory experience to enhance credibility in consulting on key learning needs and conveying
  • the most effective solutions for supervisors/department heads.
  • Experience working with users in a higher educational environment.
  • Experience working with Cornerstone learning management system.
  • Knowledge of how to create and deliver training courses and curricula.
  • Certification(s) in instructional technology and/or eLearning development.
  • Skills and Abilities:
  • The ability to drive outcomes through consultation and facilitation.
  • Project management skills including the ability to structure the intake and delivery process for
  • learning content and training programs.
  • Well-developed listening skills and the ability to provide a high level of support to clients and
  • end-users.
  • The ability to communicate effectively at all levels of the organization including executives and
  • members of senior leadership.
  • Strong team-oriented approach.
Application Process
For full consideration, candidates should apply electronically with a cover letter addressing their interest in and qualifications for the role, resume, and list of professional references.

Compensation for the position will be competitive and commensurate with qualifications and experience. The University offers a comprehensive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety ofprofessional development opportunities, supportive work and family benefits and much more. Additionally, Tennessee residents do not pay a state income tax. For more information on the University of Tennessee’s benefits, visit https://hr.tennessee.edu/benefits/

Job: Other Professional
Primary Location: US-Tennessee-knoxville
Organization: Employee & Organizational Development
Schedule: Full-time
Job Posting: Oct 14, 2021, 10:20:58 AM


Working at The University of Tennessee, Knoxville

Founded in 1794, the University of Tennessee is one of the nation’s oldest and most storied public universities. Based in Knoxville, Tennessee’s flagship land-grant institution includes the statewide Institute of Agriculture and the Space Institute in Tullahoma. The university embodies excellence in teaching, discovery, scholarship, research, creative activity, outreach, and engagement. Known as the Volunteers, we lead with a spirit of selflessness, empathy, and courage, and strive to be champions for diversity, equity, and inclusion

UT Knoxville is a Research 1 university with 11 academic colleges and more than 900 programs of study. With an enrollment of more than 30,000 students, our academic programs are repeatedly ranked top in their class. The university co-manages Oak Ridge National Laboratory, the country’s most prominent national lab, driving innovation in advanced manufacturing and materials, national security, and more. We are closely connected with our communities through outreach and extension efforts across Tennessee and through partnerships with non-profits, corporations, and industries—regionally, nationally, and around the globe.

The city of Knoxville is nestled in the foothills of the Great Smoky Mountains. The modern, thriving community is surrounded by gorgeous lakes and hundreds of miles of walking, hiking, and biking trails. Situated along the banks of the Tennessee River, our beautiful features an eclectic music scene, internationally recognized festivals, unique restaurants, and a robust offering of diverse cultural activities. Knoxville is located within a day’s drive of Atlanta, Nashville, Asheville, Charlotte, Louisville, Cincinnati, Memphis, Chicago, and Washington D.C.

Knoxville and the surrounding counties have a population of more than 850,000 people. The region houses many leading corporations and organizations, including Oak Ridge National Laboratory, Pilot/Flying J, the Tennessee Valley Authority, and Regal Cinemas, along with HGTV, Food Network, and other networks owned by Discovery Inc.

As a member of the UT family, you will be surrounded by top-notch faculty, staff, and students from around the world. You will be part of a diverse campus community that is passionate about changing the world and cheering for the Vols on game day.

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