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HR Client Services Administrator

Hofstra University
Hempstead, NY

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Administrative Jobs
Institutional & Business Affairs, Human Resources & Employee Development
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

HR Client Services AdministratorSchool/Division:Office of Legal Affairs and General CounselOffice:Office of Human ResourcesFull-Time or Part-Time:Full-TimeAbout HofstraHofstra University is a nationally ranked and recognized private university in Hempstead, N.Y. that is the only school to ever host three consecutive presidential debates (2008, 2012 and 2016). At Hofstra, students get the best of both worlds. Our campus is a leafy oasis just a quick train ride away from New York City and all its cultural, recreational and professional opportunities. We offer small classes and personal attention, with the resources, technology and facilities of a large university. Students can choose from more than 160 undergraduate program options and 165 graduate program options in the liberal arts and sciences, education, health professions and human services, the Peter S. Kalikow School of Government, Public Policy and International Affairs, the Fred DeMatteis School of Engineering and Applied Science, the Frank G. Zarb School of Business, the Lawrence Herbert School of Communication, the Maurice A. Deane School of Law, the Hofstra Northwell School of Nursing and Physician Assistant Studies, and the Donald and Barbara Zucker School of Medicine at Hofstra/Northwell. Hofstra University is a dynamic community of more than 11,000 students from around the world who are dedicated to civic engagement, academic excellence and becoming leaders in their communities and their careers.Description:Reporting to the Associate Director, HR Client Services & Employee Relations the HR Client Services Administrator will provide HR administrative support to the Hofstra HR Client Services team and the Office of Student Employment. The incumbent will be responsible for ensuring the highest quality of service to our Faculty, Administrators, Students and Staff and insuring timely resolution of all HR related issues and requests. This is a visible role that requires the ability to maintain the highest degree of confidentiality and diplomacy at all times, possess a high level of professionalism and be customer service driven and flexible in attitude.

•Serves as primary service owner for pre-employment background checks to include: Insuring timely submission into the ADP system, actively reviewing background checks in progress and following up with candidates and hiring managers on status as necessary.
•Provides tier one level support to Hofstra University employees, faculty and students as it relates to HR processes and procedures.
•Assists with job postings, screening applicants, reviewing resumes, scheduling interviews and coordinating pre-employment testing when required.
•Provides support to the Manager, Learning and Development on various projects and initiatives.
•Assists in the review and preparation of the monthly ADP statement (background checks) and updates budget information as necessary.
•Primary contact for processing unemployment claims, subpoenas, employment and wage verifications, employment record requests ensuring such requests are handled within established timeframes.
•Maintains and completes reports and invoices associated with unemployment claims.
•Responsible for updating and ensuring the accuracy of organizational charts for all departments/schools on a monthly basis.
•Creates personnel files and prepares employment record in Banner as needed.
•Reviews new hire employment and payroll paperwork for employees and student employees insuring accurate completion for processing.
•Provides back-up reception coverage as needed.
•Maintains department office supply inventory and orders office supplies and business cards as needed.
•Completes other HR projects as assigned.

•Bachelor’s degree required preferably in related field.
•Minimum 1 year related human resources experience or internships required.
•Ability to maintain the highest degree of confidentiality and diplomacy at all times, possess a high level of professionalism and be customer service driven and flexible in attitude.
•Proven ability to work in fast paced, deadline driven environment.
•Must be detail oriented.
•Capable of working independently with little supervision as well as serve as productive team member.
•Strong organizational and project management skills.
•Strong interpersonal, diplomacy, communication and listening skills.
•Strong organizational and prioritization skills.
•Strong computer skills including Microsoft Office products; specifically, Word, Excel, and Outlook
•Must have a passion for excellent customer service and commitment to exceptional quality.

•Master’s degree preferred.
•Interest and aptitude in the field of Human Resources.
•Prior experience in a University setting.
Application Instructions:Please submit a resume and cover letter with salary requirements to [email protected] and please enter "HR Client Services Administrator" in the subject line.Voluntary Self-IdentificationAll applicants are invited to complete the three (3) voluntary self-identification formsDeadline:Open until filledDate Posted: 10/14/2021Posting Number: 897730


Working at Hofstra University

Hofstra University is a dynamic private university where students will benefit from large-university resources and thrive within a small college atmosphere.  At Hofstra, students can choose from 155 undergraduate and 170 graduate program options within the Frank G. Zarb School of Business; Hofstra College of Liberal Arts and Sciences: the Peter S. Kalikow School of Government, Public Policy and International Affairs; School of Humanities, Fine and Performing Arts; School of Natural Sciences and Mathematics; the Hofstra Northwell School of Medicine at Hofstra University and Hofstra Northwell School of Graduate Nursing and Physician Assistant Studies at Hofstra University; Hofstra University Continuing Education; Honors College; Lawrence Herbert School of Communication; Maurice A. Deane School of Law; School of Education; School of Engineering and Applied Science; and School of Health Professions and Human Services. Students also benefit from small classes (student-to-faculty ratio of 13-to-1 and an average undergraduate class size of just 21 students), flexible schedules, and close proximity to the cultural and networking aspects of New York City.

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