Employee and Labor Relations Manager

Anne Arundel Community College
Arnold, MD

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Administrative Jobs
Student Affairs, Career Services
Employment Type
Full Time
Institution Type
Community College

Job Details

Title:Employee and Labor Relations Manager Posted Date:10/15/2021 Job Category:Staff Department:Human Resources - HHRS Position Status:12 Month Regular Salary Range:$76,245 - $95,306 Position Summary:

Who we are

If you want to join a values-driven organization that transforms the lives of students, Anne Arundel Community College is the place for you. We provide opportunity for faculty and staff to meet the needs of a diverse student body. Every move we make is done with the intention of helping our students achieve academic excellence and remain engaged with their educational goals. Innovation and creativity are at the center of what we do at AACC. We’re looking for forward-thinking individuals who are ready to thrive and grow with us to join our team.

We have a great opportunity for you

We also want someone who understands and supports equity and fairness in the workplace, and the positive impact those standards can have on an organization.

More specifically, under general direction and guidance of the Director, HR Operations, this position is responsible for interacting with all faculty and staff as it relates to employee and possible labor relations issues and activities. This position effectively manages confidential employee relations issues, including disciplinary actions, employment-related investigations (complaints and conflicts), develops, administers and implements policies and procedures and assists in the administration of a collective bargaining agreement when applicable. In addition, the manager develops training modules on a variety of subjects and conducts training. The Employee and Labor Relations Manager will be responsible for developing and maintaining strong relationships with departmental staff for effectively and efficiently building a strong employee relations program.

Throughout the COVID-19 pandemic, Anne Arundel Community College has acted - and continues to act - with the safety of our students, faculty and staff as the highest priority. All employees must attest to their vaccination status. Those who are not fully vaccinated may be required to submit proof of a current negative COVID test result weekly prior to reporting to work on campus. New employees must complete the Employee Vaccination Certification within three (3) business days of their start date. Prospective or new employees may seek an accommodation for religious or medical reasons to both vaccination and testing. More details to follow on the accommodation process. Email questions to [email protected].

Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation.

Job Duties and Responsibilities:

What you will do in this role

  • Employee Relations:
    • Researches complex labor and employee issues, and if necessary, refers to Director, HR Operations for consultation with legal counsel;
    • Coordinates the revisions of all staff and faculty handbooks;
    • Assists with conducting exit interviews with separating employees as needed;
    • Provides professional guidance, support, training and instruction to supervisors and employees;
    • Make recommendations regarding job descriptions to reflect supervisory duties and confidential duties, as needed;
    • Provides support to managers and supervisors on evaluating potential disciplinary matters, counseling employees and developing performance improvement plans.
  • Policy and Procedures:
  • Researches current labor and employee relations policies, procedures, and best practices;
  • Drafts and coordinates policies and procedures under consultation with legal counsel;
  • Makes recommendations regarding updates to existing policies and procedures or the need for new policies and procedures and;
  • Advises employees and managers on the interpretation and administration of the College Manual and constituency group codes
  • Labor Relations, if applicable:
  • Interprets and administers labor contracts regarding issues such as wages and salaries, healthcare, pensions, and union and management practices;
  • Handles routine labor relations and human resource inquires related to policies, procedures, and bargaining agreements and refers complex matters to appropriate management staff, the Director, HR Operations and/or legal counsel, as needed;
  • Conducts day-to-day administration of employee/labor relations activities to ensure compliance with policies, rules, regulations, and procedures, as well as the Collective Bargaining Agreement;
  • Works with Human Resources staff to create reports on employees who are eligible for bargaining units;
  • Provides notice to union regarding new hires and ensures an opportunity for union participation in employee orientation, as required by law;
  • Advises management on contracts, employee grievances, and disciplinary procedures;
  • Conducts initial interviews and gathers information for employee relations matters, such as harassment allegations, work complaints, and other concerns and refers complaints of discrimination or harassment based on a protected class to the Chief Compliance and Fair Practices Officer/Title IX Coordinator, as applicable.
  • Conducts consultations and mediations of employee complaints and grievances prior to filing of formal complaints whenever possible;
  • Manages adjustment of grievance process;
  • Leads meetings between management and labor;
  • Meets with union representatives;
  • Ensures that Human Resources policies and procedures are consistent with collective bargaining agreements;
  • Works with team to collect information and data to assess cost and policy implications of negotiations and disputes, including management and union proposals, pay scales and wages, benefits, working conditions, and other mitigating circumstances;
  • Conducts surveys, interviews, and other research related to human resource policies, compensation, and other labor negotiations;
  • Assists with preparation of documents and records required for contract negotiations, meetings, and negotiations with employee and labor organizations;
  • Interprets formal communications between management and labor;
  • Serves as the college’s representative in the negotiation process with any union whenever necessary to assure that management's position is being properly represented and;
  • Participates in fact-finding through the State Higher Education Labor Relations Board, as needed;
  • Training:
  • Designs training modules and conducts staff training regarding policies, procedures, and employee relations, as assigned; and
  • Trains management on employee/labor relations.
  • Reporting:
  • Tracks employee relations cases to identify complaint patterns within departments and divisions, and recommends intervention or training solutions and;
  • Conducts research and drafts Human Resources reports;
  • Other:
  • Provides support in other areas of Human Resources to include executing and supporting initiatives as assigned; and
  • Performs other related duties as assigned.
  • Required Qualifications:

    What you will bring to this position

    1. Master’s degree, preferably in Employee and Labor Relations or Human Resources or Juris Doctorate
    2. Five to 10 years full-time experience in employee and labor relations, collective bargaining and policy development
    3. Experience in developing, implementing, and providing training on policies and procedures
    4. Experience in higher education
    5. Thorough understanding of federal and state labor and employee relations laws, regulations, and guidelines related to HR and contract negotiations
    6. Knowledge of administrative software applications, Microsoft Office, with the ability to learn and use other software applications and database tools as required
    7. Ability to accurately manage sensitive and confidential information
    8. Experience in preparation for bargaining, proposal drafting and working with management to identify issues and subjects for bargaining
    9. Experience in interpreting and administering collective bargaining agreements, proven success in conflict resolution, and human resources management as it relates to employee relations
    10. Excellent verbal and written communication skills
    11. Excellent interpersonal, negotiation, and conflict resolutions skills
    12. Excellent time management skills with the proven ability to meet deadlines
    13. Strong analytical and problem-solving skills
    Preferred Qualifications:

    And maybe a little of this too (our preference, but not required)

    Training and experience in mediation and conflict resolution preferred

    PHR, SPHR, SHRM -CP or SHRM - SCP certification

    We love our benefits, and you will too!

    AACC offers robust benefits such as generous paid leave (annual, sick, holiday, bereavement, spring and winter breaks), affordable health care plans, free dental and vision plans for full-time employees, Maryland State Pension System and/or other optional retirement plans that include employer contributions, disability leave, free AACC tuition for employees and eligible dependents, and tuition reimbursement for employees taking job-related courses at other institutions. AACC also encourages a healthy work/life balance and offers a variety of wellness programs and free use of the gym. Staff and faculty enjoy free parking as well.

    Hours Per Week:40 Required Documents:Cover Letter, Resume/Curriculum Vitae


    With learning as its central mission, Anne Arundel Community College has responded to the needs of a diverse community for more than 50 years by offering high quality, affordable and accessible learning opportunities.

    The college’s nationally recognized and award-winning programs have helped its more than 50,000 students annually achieve their academic, professional and personal goals in more than 200 areas of study.

    AACC is a fully accredited, public, two-year institution offering credit programs leading to an associate degree, certificate or a letter of recognition. Students may prepare to transfer to a four-year institution or prepare for an immediate career.

    AACC also offers extensive lifelong learning opportunities and noncredit, continuing education to those seeking career training or retraining, working to boost basic skills or pursuing new areas of interest.

    In addition to its main campus in Arnold, Md., the college has degree centers at Arundel Mills, in Glen Burnie and at centers and schools around the county  

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