Title:Application Development and Support (ADS) Team Lead Position ID Number:1059 Posted Date:10/15/2021 Job Category:Staff Department:Information Services - HINS Position Status:Full-Time Staff Salary Range:$94,831 to $118,539. Position Summary:

Who we are

If you want to join a values-driven organization that transforms the lives of students, Anne Arundel Community College is the place for you. We provide opportunity for faculty and staff to meet the needs of a diverse student body. Every move we make is done with the intention of helping our students achieve academic excellence and remain engaged with their educational goals. Innovation and creativity are at the center of what we do at AACC. We’re looking for forward-thinking individuals who are ready to thrive and grow with us to join our team.

We have a great opportunity for you

We also want someone who understands and supports equity and fairness in the workplace, and the positive impact those standards can have on an organization.

More specifically, the Application Development & Support (ADS) Team Leader is responsible for the oversight of the Colleague ERP/SIS system by coordinating the delivery, and quality, of all analytical and programming services. The Team leader serves as the liaison between Enterprise Applications Services (EAS)/Information and Instructional Technology (IIT) and lines of business at AACC to understand business needs and translate them to workable solutions. The Applications Development Team Leader is also responsible for providing project leadership and technical supervision for all projects ensuring adherence to internal technical review processes, current technical standards and strategic direction as well as management and day-to-day supervision of the ADS staff.

Throughout the COVID-19 pandemic, Anne Arundel Community College has acted - and continues to act - with the safety of our students, faculty and staff as the highest priority. All employees must attest to their vaccination status. Those who are not fully vaccinated may be required to submit proof of a current negative COVID test result weekly prior to reporting to work on campus. New employees must complete the Employee Vaccination Certification within three (3) business days of their start date. Prospective or new employees may seek an accommodation for religious or medical reasons to both vaccination and testing. More details to follow on the accommodation process. Email questions to humanresources@aacc.edu.

Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation.

For best consideration, please apply by October 29.

Job Duties and Responsibilities:

What you will do in this role

Oversee the ADS team responsible for development and support of key ERP systems. Ensure that the ADS team uses industry standard technology, methods, development, documentation, and testing to assure successful delivery of quality solutions. Ensure that all required standards and procedures are followed. Ensure key services are available and respond in a timely manner to all production issues that are escalated and require resolution.

Assign technical resources to projects and tasks and be ultimately responsible for the interfaces between Colleague and other systems. Work with each staff member to define deliverables for each phase in the system development life cycle. Monitor, provide feedback, and report on the staff member’s progress in attaining the deliverables specified for each phase.

Provide project management for multiple projects and manage conflicting priorities in a fast paced environment. Direct ADS staff in the development of project requirements for each project; including, but not limited to, budget implications, technical issues, acquisitions, communications and change management. Publish and advertise these plans, including deliverables, milestones and dates. Monitor the plans and project schedules and take corrective action as necessary.

Work collaboratively with the customer communities across college, and within EAS/IIT while understanding business needs and architecting a technical solution. Assume a leadership position by facilitating customer and technical meetings to create a collaborative environment. Serve as a conduit between the customer communities and the ADS/EAS teams and represent IIT by serving on appropriate college committees.

Work with the customer communities to identify opportunities for business process improvements. Analyze, validate, specify, verify and manage the needs of project/request stakeholders using listening and interviewing skills to elicit requirements and design solutions. Determine the feasibility of, and document the requirements for, new systems and enhancements to existing systems ensuring that the design meets the needs of the customer communities.

Coordinate with the Director of EAS to assure effective communications among the staff and for process improvement to streamline service intake and efficient delivery of software services and projects. Deliver regular, professional and detailed project status communications to management and project stakeholders. Manage team documentation templates and process standards.

Required Qualifications:

What you will bring to this position

Bachelor's degree or higher

Minimum of five years of related experience in the information technologies field, managing programming work.

Minimum three years Supervisory experience managing and supervising staff.

Experience in installing, implementing, maintaining, supporting or working with a vendor developed system.

Demonstrated organizational, planning and negotiation skills.

Ability to build consensus among users with various perspectives. Ability to deal effectively with administrators, vendors, faculty and staff.

Excellent oral and interpersonal communication skills, including the ability to communicate highly technical information in a clear and concise manner to persons of varying technical expertise

Demonstrated project management and business analysis skills

Preferred Qualifications:

And maybe a little of this too (our preference, but not required)

Programming skills in UNIBASIC, Envision, and SQL.

Knowledge of Informer and other report writing tools.

CCBA, CBAP, and/or PMP certification a plus.

Knowledge of Colleague and experience in a higher education environment

We love our benefits, and you will too!

AACC offers robust benefits such as generous paid leave (annual, sick, holiday, bereavement, spring and winter breaks), affordable health care plans, free dental and vision plans for full-time employees, Maryland State Pension System and/or other optional retirement plans that include employer contributions, disability leave, free AACC tuition for employees and eligible dependents, and tuition reimbursement for employees taking job-related courses at other institutions. AACC also encourages a healthy work/life balance and offers a variety of wellness programs and free use of the gym. Staff and faculty enjoy free parking as well.

Hours Per Week:40 Required Documents:Cover Letter, Resume/Curriculum Vitae