S07119P

Application Analyst Associate

EITS-Web & Mobile

The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities, is the state’s oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). UGA is currently ranked among the top 15 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 39,000 students including over 30,000 undergraduates and over 9,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

EITS is the central information technology organization for students, faculty and staff at the University of Georgia. We provide support for campus-wide technology services, including wireless and wired networks, email, student information systems, software and more.

https://eits.uga.edu/

External

TRS

Employee

Benefits Eligible

Full Time

Monday – Friday, 8am – 5pm

$40,000 - $48,000

10/12/2021

Yes

11/01/2021

Athens Area

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

IT Application Support Paraprofessional/Professional

IT

1.00

Requires technical knowledge in the field acquired through an apprenticeship, a 2-year degree, or professional certificate. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

The Application Analyst Associate works under general supervision applying established techniques, procedures or specific standards. Work is reviewed for soundness of judgment and overall accuracy. The Application Analyst executes policies at the direction of EITS leadership and makes recommendations for improvement. Approval of assigned task(s) is needed by Director, IT Manager, and/or immediate supervisor.

- Strong IT business analysis skills, including demonstrated skills in creating business requirements documents.
- Strong technical skills, including demonstrated skills in web programming and database design.
- Knowledge of Java & JSP, ASP.NET C#, or PHP and proficiency in running SQL queries against RDBMS such as DB2 or Oracle or SQL Server.
- Strong interpersonal skills, good organizational abilities, and willingness to learn.
- Ability to work independently and see projects through to completion.
- Excellent written and oral communication skills.
- Ability to communicate with all levels of management.

Sitting for long hours.

No

Yes

No

No

No

No

Yes

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Application Analysis

1. Analyze, modify, and enhance enterprise applications and services based on client requests, business requirements, and analyst/supervisor’s instructions.
2. Provide IT support to clients in requirements gathering, problem resolution, and project status reporting in coordination with analyst/supervisor.
3. Participate in the planning, designing, testing, documenting, and installation of enterprise applications and services.
4. Review completed projects for accuracy and adherence to department standards.
5. Author comprehensive, meaningful, technical documentation of project specifications, implementation, operation, and troubleshooting for technical support staff.
6. Interact with clients and application and systems administrators to implement system policies and coordinate appropriate change management processes.

30

Application Development/Testing

1. Modify, design, develop, test, implement, and document enterprise applications and services using provided, state-of-the-art, development tools, and programming languages and database structures.
2. Support application integration, while remaining mindful of the technical relationships, dependencies, and hardware/software requirements of each project.
3. Development applications against SQL Server and other database structures as necessary.
4. Assist in development of test plans, run tests, track results, and investigate, identify, and correct issues.
5. Author and maintain detailed, meaningful documentation of assigned systems and programs.
6. Execute and report status of assigned project tasks/milestones based on priorities and guidance from the analyst/supervisor.

40

Organizational Support

1. Attend and participate in staff meetings, submit regular status reports, learn, and adhere to EITS standards and practices.
2. Work with colleagues to strengthen collective expertise in the software tools we use, the programming methodologies we implement, the products we develop and support.
3. Maintain awareness of developing technologies, acquire, and apply new technical skills, and share new knowledge with colleagues.
4. Participate in training, mentoring, and skills development opportunities.
5. Participate in organizational committees and events.

20

Application Support

1. Provide support and oversight to production application and service operations as assigned.
2. Be available after-hours for critical application support.

10