Case Management Specialist

Tallahassee Community College
Tallahassee, FL

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Employment Type
Full Time
Institution Type
Community College

Job Details

Case Management Specialist 

Tallahassee, FL • ID: 2083-429 • Full-Time/Regular

**Application Deadline: Open Until Filled **

TITLE: Case Management Specialist


SECTION: Florida Department of Corrections/Workforce Innovations

HIRING SALARY: $42,400.00 annually

HOURS: 40 hours (some evenings and weekends may be required). Some overnight travel may be required.

CONTACT: Human Resources (850) 201-8510 or via email at [email protected]

MAJOR FUNCTION: The Case Management position is a grant-funded position by the Florida Department of Correction (DOC), Jefferson Correctional Facility (Monticello, FL). Case managers provide support services to adult offenders through ongoing assessment, monitoring, coordination of services, referrals, and treatment planning. Case managers provide planning and evaluation for coordination of treatment services for each client to successfully re-enter society. Primary duties will include:

  • Serve as a point of contact for clients and responsible for studying, analyzing, assisting, motivating, and coordinating various services that pertain to offenders reentering society. Generate an individualized plan to assist with successful re-entry into society using the Five-Key Model for Reentry model. Network with health care practitioners, law enforcement agencies, and Re-Entry colleagues to gain additional insight of a client’s progress.
  • Responsible for studying, analyzing, assisting, motivating, and coordinating various services that pertain to offenders experiencing mental health or substance use disorders and high-risk individuals convicted of serious crimes. Closely monitor on-going cases and documents all case management activities in the system designated to address concern.

MINIMUM TRAINING/EXPERIENCE: Requires a bachelor's degree with a minimum of 15 credit hours in a social services discipline such as social work, psychology, counseling, human services, or a related field and one year of related experience. Preference will be giving for case management experience. Experience in Case Management regarding the needs of adult offenders re-entering society successfully is highly desired. Experience working with mental health clients is a plus.

Candidate must be able to work in non-traditional educational – a state correctional institution. Candidate must be able to pass a DOC background check, which includes fingerprinting. Additionally, the candidate must successfully pass a Tuberculosis (TB) screening. Prefer former teaching experience and a current State of Florida Teacher’s Certificate from a Florida School District, or a Florida Department of Corrections (DOC) Vocational Certificate, and attain or be able to attain a NCCER Instructor Certification and OSHA 10 1926 Card.

SUCCESSFUL APPLICANTS WILL DEMONSTRATE THE FOLLOWING: Knowledge of TCC and DOC policies and procedures. Skilled in Proper telephone etiquette. Excellent human relationship skills. Attention to details skills. Effective customer service skills. Effective time management skills. Critical thinking and problem-solving skills. Demonstrated basic business writing formats and protocol skills (i.e. letters, memorandums). Strong skills and experience in using Microsoft Office, Excel, PowerPoint and other computer programs. Strong interpersonal skills to create solid working relationships with all staff and stakeholders. Excellent written/oral communication skills (writing /editing, phone follow-up) with the use of proper written and verbal English grammar, vocabulary, and spelling. Ability to speak clearly and distinctly. Ability to navigate the college ERP systems (Workday). Ability to handle and protect confidential data with integrity. Ability to interact with other project staff and DOC staff appropriately. Ability to utilize problem-solving techniques. Ability to keep accurate & thorough records. Ability to access transportation. Ability to organize large amounts of information. Effective time management skills. Ability to Demonstrates energy, organization, and professional demeanor. Ability to use basic office equipment including, but not limited to: Desktop Computer, Printer, Telephone, Photocopier, Fax Machine, Scanner, and Calculator. Organization of workspace/office. Ability to file, organize, and retrieve of computerized and paper records. Ability to plan and execute routine office duties. Ability to manage confidential information and tasks. Ability to use and adapt technologies, including online databases. Ability to follow written and oral instructions. Ability to take initiative with assignments to help improve the quality of office procedures. Ability to work independently with limited supervision. Ability to perform routine office duties including filing, copying, preparing mailings, and departmental requests as needed. Ability to coordinate and manage multiple tasks concurrently. Ability to interact effectively with multiple levels of the public. Ability to function under pressure, meets deadlines, handle multiple requests, and provide detailed follow-through on various tasks. Ability to solve problems and make procedures more effective. Ability to exercise good judgment, discretion, and confidentiality. Ability to work in a diverse, multicultural environment with teams of staff across multiple organizations.

Preference is given to veterans and spouses who are eligible under the Veterans' Preference Law. At time of application, submittal of Form DD214 is the minimum requirement for veterans' preference claim. Note: Please upload your DD214 as an attachment as part of your application at the time of submission.

***TCC is an Equal Opportunity/Affirmative Action/E-Verify Employer ***

The selected candidate identified for this position will be required to successfully complete a criminal background check, which may include fingerprinting.

The College uses E-Verify as part of the I-9 process to verify the work eligibility of all new hires. Tallahassee Community College does not discriminate against any person on the basis of age, color, disability, ethnicity, gender identity, genetic information, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, or veteran status in its programs and activities. Inquiries regarding the College’s non-discrimination policies may be directed to: Renae Tolson, Equity Officer, Room 239 Administration Building, 444 Appleyard Drive, Tallahassee, FL 32304, (850) 201-6074, [email protected].

All persons are encouraged to apply.

If you need an accommodation to participate in the application/selection process, please notify Human Resources at (850) 201-8510.


Since 1966, Tallahassee Community College has offered high-quality post-secondary education for the citizens of Leon, Gadsden and Wakulla counties, along with students from throughout the state, nation and abroad. Our mission is to provide a learning environment that prepares students for success in a global economy by offering higher education pathways, workforce opportunities and civic engagement experiences. 

TCC's faculty is committed to learning, student success and quality improvement. Many of our faculty members have received recognition from state and national organizations as being the finest in their field.

TCC's traditionally strong faculty - rated twice the national average in doctoral degrees and years of experience - provides a strong foundation for its many graduates moving on to four-year colleges and universities.

Find Us
(850) 201-8510
Tallahassee Community College
444 Appleyard Dr.
United States

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