Skip to main content

This job has expired

Police Operations Assistant - Dispatcher

Employer
Ohlone College
Location
Fremont, CA

View more

Administrative Jobs
Institutional & Business Affairs, Safety & Security
Employment Type
Full Time
Institution Type
Community College

Job Details

Ideal Candidate Statement:

The ideal candidate for this position will have:
• Previous clerical, administrative, or dispatching experience;
• Experience in emergency dispatching, law enforcement, &/or emergency related services is highly desirable;
• Ability to operate a variety of communications and office equipment;
• Poise; alertness; keenness of observation; firmness; tact; reliability; good judgment; and a state of physical and mental health consistent with the ability to perform assigned duties;
• The ability to communicate effectively with others who may be agitated, have an altered state of consciousness, injured, hysterical or angry, and from a variety of socioeconomic backgrounds;
• Ability to quickly prioritize and take appropriate actions;
• Ability to minimally meet all Public Safety Dispatcher Selection Requirements as prescribed by the California Commission on Peace Officer Standards and Training (CA POST), POST Administrative Manual sections 19561960
• Ability to successfully pass the CA POST Public Safety Dispatcher Basic Training within 12 months of employment


Entry Level Applicants must submit one of the following:
o Verification of successful completion of the P.O.S.T Dispatcher Academy dated within
two (2) years of application, OR
o Verification of successful completion of the P.O.S.T. Entry-Level Dispatch Selection
Test Battery examination. This certification may be obtained through the South Bay Regional Public Safety Training Consortium. You may contact them at 4082706458 or at www.TheAcademy.ca.gov to schedule a date and
time to take the exam. You may also submit “TScore” documentation (of 45 or higher) from another
California Public Agency. The certification of the examination must be dated within 12
months of the closing date of this job announcement.

Lateral Applicants must submit documentation of one of the following:
o Possession of a valid State of California Peace Officer Standards and Training
(P.O.S.T.) Dispatcher Basic Certificate; OR
o Currently working as a public safety dispatcher, and can show proof of successful
completion of the agency specific dispatcher training program.


• Ohlone prides itself as a Learning College with the motto of “A World of Cultures United in Learning” and we are looking for staff who embrace diversity in serving students of varied backgrounds and learning styles, highly ethical, trustworthy, credible, loyal and is respectful of diverse views and opinions;

• The college has a firm commitment to environmental sustainability and looks to all employees to support this important goal.

Covid-19 Vaccine Mandate

Job Description Summary:

Position is 75%, 12 month, classified position.
Salary and benefits prorated for less than 100% position.
Flexible schedule is a must. Must be available for Evening/Swing Shift.
This position has a 12 month probation period


DEFINITIONUnder the direction of the Chief of Campus Police Services, receive and transmit routine and emergency radio messages and telephone calls from personnel and the public; process and respond to requests from field personnel for information; dispatch police, fire and medical personnel as appropriate; maintain related records and logs; provide general clerical support.

Essential Duties:

ESSENTIAL DUTIES1. Performing specialized and complex clerical duties involving independent judgment and action within an assigned office, requiring understanding of the functions and purpose of Campus Police Services (CPS).2. Receive calls from District personnel and the public; prioritize requests for CPS3. Receive and send calls and radio messages to and from CPS personnel; route calls and dispatch CPS personnel to campus locations; coordinate flow of communications between organizational services to assure appropriate and timely response to local needs and emergencies; 4. Utilize an assigned computer system to input data and extract information related to incidents and reports, including but not limited to: tickets, appeals, and hearing information; establish and maintain automated records as directed; 5. Maintain various logs concerning daily activities, services dispatched, and related information, inclusive of researching, compiling, preparing, and maintaining statistics relating to the Jeanne Clery Act; 6. Respond to inquiries and provide general information to the public regarding security services and procedures;7. Issue and distribute keys and keycards and parking permits to staff; 8. Communicate with District employees, local police, fire, animal control and medical emergency services to exchange information, coordinate activities, resolve issues or concerns and provide assistance and information as needed;9. Demonstrate sensitivity to and respect for the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of the College’s students, faculty, staff and community. 10. Effectively engage and support historically disproportionately impacted groups by addressing issues of equity and improving culturally responsive service-oriented practices;11. Monitor inventory levels of office supplies; order, receive, and maintain inventory of office supplies and equipment as needed.

Knowledge Skills and Abilities:

KNOWLEDGE OF1. Telecommunications equipment used in emergency and law enforcement communications including but not limited to, two-way radios and computer-aided telephone equipment.2. General functions and organizational structure of a college;3. General equipment used in law enforcement activities;4. General office and clerical activities;5. Human relations skills to exercise patience when dealing with others, interview callers for detailed information, and project a positive image of CPS and the District;6. Record-keeping techniques and practices;7. Correct English usage, including but not limited to: grammar, spelling; punctuation, and vocabulary. SKILLS TO 1. Carry out assigned duties with minimal supervision;2. Prepare clear and concise descriptions of work activity;3. Communicate effectively, both orally and in writing;4. Establish and maintain effective working relations with students, staff, outside agencies, and the public, especially under stressful and urgent conditions; 5. Operate a computer and assigned software; 6. Engage in problem-solving skills; ABILITY TO 1. Receive and transmit routine and emergency radio messages and telephone calls from District personnel, outside agencies, and the public;2. Dispatch police, fire and medical personnel according to established guidelines and procedures;3. Accurately create and maintain a variety of records and logs;4. Learn policies, procedures, and objectives of assigned programs and activity including fire, medical organizations, radio procedures and dispatch guidelines;5. Learn local geography, street locations, important buildings and landmarks on District property and adjacent areas;6. Assure, as appropriate, confidentiality of information received and records;7. Work patiently with individuals who exhibit signs of emotional stress or other mental impairment or illness; 8. Complete work in a work environment which may include many interruptions.

Education and Experience:

MINIMUM QUALIFICATIONS Any combination equivalent to: graduation from high school and sufficient training and experience to demonstrate the knowledge and abilities listed above.
Must have evidence of responsiveness to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college employees and students, as these factors relate to the need for equity-minded practices.

*Entry Level Applicants must submit one of the following:
o Verification of successful completion of the P.O.S.T Dispatcher Academy dated within two (2) years of application, OR
o Verification of successful completion of the P.O.S.T. Entry-Level Dispatch Selection Test Battery examination. You may also submit “T-Score” documentation (of 45 or higher) from another California Public Agency. The certification of the examination must be dated within 6 months of the closing date of this job announcement.

Lateral Applicants must submit documentation of one of the following:
o Possession of a valid State of California Peace Officer Standards and Training (P.O.S.T.) Dispatcher Basic Certificate; OR
o Currently working as a public safety dispatcher, and can show proof of successful completion of the agency-specific dispatcher training program.

Preferred Qualifications:

OTHER REQUIREMENTS Completion of the Public Safety Dispatchers’ Basic Course within nine months of employment and continuing professional training every two years; ability to complete the California Law Enforcement Telecommunications System (CLETS) training. This position has a 12-month probation period.

Physical Characteristics:

PHYSICAL DEMANDS This position requires physical abilities needed to work in a standard office setting, including but not limited to: standing and/or sitting for prolonged periods; occasional stooping, bending, kneeling, and twisting; occasional lifting, carrying, pushing and/or pulling light and moderate amounts of weight; operating office equipment which may require repeated fine motor skills (e.g.: keyboard use); and the ability to communicate in written and verbal forms. The position requires vision and hearing in normal ranges (with or without correction) sufficient to operate any assigned equipment and the ability to clearly communicate with others in written and verbal forms. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ENVIRONMENTAL ELEMENTS Work will primarily be in an indoor office environment which may include noises associated with law enforcement/public safety work. Assignments may be at variable shifts, including evenings and weekends.

Salary Range:

Range #34 on CSEA Salary Schedule ($52,608 - $67,164 Annually)

Min Salary Range:

$52,608 Annually

Mid Salary Range:

$58,008 Annually

Max Salary Range:

$67,164 Annually

Posting Number:

S162-14

Foreign Transcripts:

Transcripts issued outside the United States require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the filing deadline.

Benefits Statement:

HEALTH AND WELFARE BENEFITS

1. Medical, dental, vision, life insurance, EAP and LTD
2. Membership in Public Employees’ Retirement System Candidates hired on or after January 1, 2013 are subject to restrictions imposed by PEPRA)
3. Contribution to O.A.S.D.I. (Social Security)
4. Paid vacation
5. Paid sick leave
6. Paid holidays and district-paid floating personal days
7. Summer 4/10 schedule (Fridays off)
8. Longevity pay step increase based on your years of service
9. IRS Section 125 Flexible Medical Spending Plan
10. 457(b) Deferred Compensation Plan (employee contributes)
11. 403(b) Tax Shelter Annuity Plan (employee contributes)

Benefits will be prorated for positions less than 100%

Immigration Reform & Control Act of 1986:

Applicants selected for positions will be required to provide identification and employment eligibility as outlined in the federal “Immigration Reform & Control Act of 1986.”

District Statement:

A multi-campus single community college district, Ohlone College is located in the southern portion of the San Francisco Bay in California; serving 12,000 students per year. The District has a main campus in the City of Fremont and a newly constructed campus in the City of Newark. Ohlone College is an ethnically diverse institution that promotes innovation and continuous improvement in departments and divisions. The College is named for the native population living in the area when Mission San Jose was founded. The Fremont campus is located just south of the historical Mission. The Newark Campus is located near Interstate 880 and emphasizes programs in health, environment, and technology.

EEO Statement Summary:

The District is strongly committed to the principles of equal opportunity and to hiring qualified staff who reflect the diversity of our community. The District encourages a diverse pool of applicants and does not discriminate on the basis of sex, race, religious creed, color, national origin, ancestry, age (40 or over), medical condition, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, disability, military and veteran status, pregnancy/childbirth/breastfeeding or related medical condition or any other protected basis in any of its policies, practices, or procedures. The college encourages applications from all qualified applicants.

If you have a disability and are in need of special services, equipment, or facilities in order to apply or interview for this opening, please call the Human Resources office at: (510) 659-6088.

Conditions of Employment:

Offers of employment are contingent upon Governing Board approval. Employment with Ohlone Community College is not complete or official until applicants meet all pre-employment requirements. All new employees are required to submit official transcripts and proof of freedom from tuberculosis. In addition you will be required to provide identification and employment eligibility as outlined in the federal “Immigration Reform & Control Act of 1986.” Pre-employment tests and/or medical examinations may be required. Ohlone Community College does not sponsor H1B visas. Employees must sign the Oath or Affirmation of Allegiance and submit fingerprints for CA Department of Justice clearance. Employees must be California residents on their date of hire and for the duration of their employment with Ohlone Community College District.

Organization

The Ohlone Community College District is a multi-campus single community college district located in the southern portion of the San Francisco Bay in California. Serving almost 18,000 students per year, the District has a main campus in the City of Fremont and a newly constructed campus in the City of Newark.

Ohlone College is an ethnically diverse institution that promotes innovation and continuous improvement in departments and divisions. The College is named for the native population living in the area when Mission San Jose was founded. The Fremont campus is located just south of the historical Mission. The Newark campus is located near Interstate 880 and emphasizes programs in health, environment, and technology.

Facts About Ohlone College

  • Ohlone serves almost 15,000 students per year at our Fremont and Newark campuses and online.
  • Ohlone offers more than 177 degrees and certificatescertificates, including 56 associate degrees (AA or AS), five associate degrees for transfer (AA-T or AS-T), 32 Certificates of Achievement, and 84 Certificates of Accomplishment.
  • Every year about 900 students transfer to baccalaureate colleges and universities, including 400 students to California State Universities, 200 students to Universities of California, 150 students to in-state private colleges and universities, and 150 students to out-of-state colleges and universities.
  • Over 700 students graduate with associate degrees or earn vocational certificates every year.
  • Ohlone College employs approximately 430 part-time and full-time faculty and 220 support and management personnel.

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert