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Director, Housing Operations - 991888

Nova Southeastern University
Fort Lauderdale-Davie, Florida

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Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Number: 500756
Work Type: Full Time with Full Benefits
Location: Fort Lauderdale-Davie, Florida
Department: VP Facilities Mngt
Categories: Facilities Management - Design, Construction, Maintenance, Skilled Trades

About Us:We are excited that you are considering joining Nova Southeastern University!

Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health, welfare and its students, faculty, staff, and campus visitors and is a tobacco-free university.

We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.

NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.

Job Title:Director, Housing Operations - 991888Location:Fort Lauderdale-Davie, FloridaWork Type:Full Time with Full BenefitsJob Category:ExemptHiring Range: Pay Basis:


Subject to Grant Funding?:No Essential Job Functions:1. Directs, and coordinates, all business functions associated with the management of up to 2,500 undergraduate/graduate residential beds: deposits, billing, contracts, assignments, immunizations, room assessments.

2. Oversees student residential facilities and maintenance operations; assists in the management of long-term maintenance, renovation, and construction plans; collaborates with Facilities Management and Physical Plant on day-to-day maintenance issues; ensures a high level of communication with Area Coordinators regarding facility issues.

3. Ensures the Housing department has a clear vision, goals, and a basis of standard operating procedures to enhance the student living environment, student safety, student development and training, fiscal solvency, and long-term facility management.

4. Manages the revenue generation and operating budget within the guidelines set forth by University Finance.

5. Directly supervises the Assistant Directors of Housing Assignments, and Housing Operations respectively.

6. Develops all housing documents and marketing publications including student housing contracts, CSC laundry contract, on-campus housing guide, and off-campus housing guide.

7. Determines fiscal requirements and prepares budgetary recommendations; monitor, verifies and reconciles expenditure of budgeted funds for housing operations, and off-campus housing services.

8. Oversees, identifies, and manages residential facility improvement projects, annual inspections, and refurnishing projects in the residence halls inclusive of annually updating capital expenditure plans.

9. Develops, establishes, and maintains processes to provide the highest quality customer service based on needs assessment and evaluation of end-user satisfaction.

10. Mediates residential student and parent disputes associated with Dining Services, Facilities Management, contracts, assignments, and other university functions.

11. Serves on various university committees such as needed; ex. the Enrollment Student Services Financial Gap Outreach Team, the University Safety Committee.

12. Formulates, recommends, implements, and evaluates policies, procedures, programs, processes, and systems within the office to ensure that residents have high quality facilities and services.

13. Establishes partnerships across the university to foster student success and a university community while leveraging partnerships and marketing strategies to meet occupancy, revenue, and engagement goals.

14. Develops and administers related budgets, including revenue forecasting, planning, and monitoring of expenses.

15. Oversees the selection, supervision, training and evaluation of professional and paraprofessional staff members.

16. Performs other duties as assigned.
Marginal Job Functions: Required Knowledge, Skills, & Abilities:1. Strong interpersonal, leadership, and conflict resolution skills.

2. Ability to work with diverse populations.

3. Ability to manage several projects simultaneously.

4. Have thorough knowledge of business and management principles (including strategic planning, resource allocation, budgeting, human resources modeling, leadership technique, and/or coordination of people and resources).

5. Possess thorough knowledge of principles and processes for providing quality customer service, based on needs assessment, meeting quality standards for services, and evaluation of user satisfaction.

Job Requirements: Required Certifications/Licensures: Required Education:Master's DegreeMajor (if required):Higher Education, Business Administration, or related fieldRequired Experience:1. Minimum of five (5) years of progressive full-time experience in housing or related field.

2. Experience supervising full-time staff.

3. Experience leading the vision and development of student experiences.Preferred Qualifications:1. Six (6) or more years of progressive full-time experience in housing or related field.

2. Experience with training others, supervision, assessment, goal setting and accomplishment.

3. Experience with collaboration with offices across campus.

4. Experience with occupancy management.
Is this a safety sensitive position?Yes Background Screening Required?Yes Pre-Employment Conditions:

To ensure a safe learning environment for students and staff, as a condition of employment the selected candidate will need to provide proof of a completed COVID-19 vaccination prior to commencement of employment or an approved exemption and reasonable accommodation for medical or religious reasons.

Sensitivity Disclaimer:

Advertised: Sep 01, 2021 Eastern Daylight Time
Applications close:

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